All 553 reviews, by theme
Each review is listed under the first theme it says (the others are named beside it). Reviews we do not quote (they name an account, carry a link, run too long to quote whole, or name or describe a person) are counted and linked, not shown.
easy to make and send campaigns · 162
| # | Date | Where | What they wrote |
|---|---|---|---|
| 3 | 2026-10-27 | Mailchimp · G2 · what they like best · 5★ | I really like how easy it is to use, and I appreciate the templates they provide. Overall, it feels straightforward and user-friendly. |
| 6 | 2026-10-18 | Mailchimp · G2 · 4★ | Personalized Bulk Emails Made Easy, Though Email Integration Needs Simplifying. Its ability to share personalized emails to different people at one time without much manual work. I felt the integration to our email was a little tough. It could have been made more simple. - It allowed me to send personalized emails to 50 people with just one click. - I was able to see how many people opened the email, read it, and did not open it at all; this helped me remove the inactive people from the list and add new people. - The free version served the purpose. |
| 13 | 2026-10-08 | Mailchimp · G2 · what they like best · 5★ | Mailchimp is very easy to use as a marketing tool, and its templates are very professional and easy to lay out and create professional, readable business emails. |
| 15 | 2026-10-08 | Mailchimp · G2 · what it solves for them · 5★ | Mailchimp provides easy-to-use templates with which I am able to create timely and current emails promoting my business. These promotions are professional-looking and easily adaptable. |
| 16 | 2026-09-22 | Mailchimp · G2 · what they like best · 5★ | not shown: too long to quote whole also: good segmentation |
| 21 | 2026-09-18 | Mailchimp · G2 · what it solves for them · 5★ | Intuit Mailchimp Email Marketing solves communication problems by making it quick and easy to send daily quotes and church updates. It offers many options to graphically tailor campaigns and optimize them with SEO. Features like follow-up resends on unopened campaigns and SMS capabilities enhance communication outreach. |
| 22 | 2026-09-16 | Mailchimp · G2 · what they like best · 4★ | not shown: too long to quote whole also: automations that save time |
| 29 | 2026-08-24 | Mailchimp · G2 · what they like best · 5★ | It’s easy to use, and there are lots of templates to choose from. |
| 35 | 2026-08-19 | Mailchimp · G2 · what they like best · 5★ | I like how easy it is to set up a professional-looking newsletter in my client’s visual style with Intuit Mailchimp Email Marketing. Importing new members to the audience also works effortlessly. Additionally, the initial setup was a no-brainer. |
| 37 | 2026-08-19 | Mailchimp · G2 · what it solves for them · 5★ | It helps promote courses for my clients’ members. I like how it's easy to set up a professional-looking newsletter in my client’s visual style, and importing new members to the audience works effortlessly. |
| 38 | 2026-08-07 | Mailchimp · G2 · what they like best · 4★ | I like how easy Mailchimp makes it to create and send emails. The templates are simple to customize, audience management is straightforward, and the analytics make it easy to see what is working. It saves me time and gives me useful tools.. |
| 49 | 2026-07-06 | Mailchimp · G2 · what it solves for them · 5★ | Easy marketing campaigns (weekly and monthly) |
| 50 | 2026-07-01 | Mailchimp · G2 · what they like best · 5★ | What I like best about Intuit Mailchimp Email Marketing is that it combines ease of use with powerful marketing features. The platform makes it simple to create professional looking email campaigns, automate customer journeys, segment audiences for more personalized messaging, and track campaign performance with detailed analytics. also: good segmentation |
| 56 | 2026-05-05 | Mailchimp · G2 · what they like best · 5★ | It makes sending out our monthly newsletter much easier then having to do it from my personal email. |
| 68 | 2026-06-07 | Mailchimp · G2 · what they like best · 5★ | It is easy to create, automate, and track effective email campaigns from one user-friendly platform. |
| 71 | 2026-06-06 | Mailchimp · G2 · what they like best · 5★ | Easy to set up campaigns, and it feels both affordable and sustainable. |
| 80 | 2026-06-01 | Mailchimp · G2 · what they like best · 5★ | not shown: too long to quote whole also: good segmentation |
| 82 | 2026-06-01 | Mailchimp · G2 · what it solves for them · 5★ | not shown: too long to quote whole |
| 83 | 2026-05-30 | Mailchimp · G2 · what they like best · 5★ | Mailchimp makes it simple to design emails that look professional without spending too much time on technical details. I like the templates give me flexibility to adjust visuals so they still feel creative and on-brand. The performance is top-tier and fast and whenever I have problems, I can simply reach out to Mailchimp support. |
| 85 | 2026-05-30 | Mailchimp · G2 · what it solves for them · 5★ | Mailchimp helps me solve the problem of building emails quickly without needing coding skills. It saves time and lets me focus more on design and collaborating with my marketing manager to produce email marketing. Thus, making the campaigns look professional and we send it on schedule. |
| 89 | 2026-05-26 | Mailchimp · G2 · what they like best · 5★ | What I like the most is how easy it is to build and send campaigns without slowing down the workflow. The drag-and-drop editor is intuitive. |
| 91 | 2026-05-26 | Mailchimp · G2 · what it solves for them · 5★ | How to easily send email marketing campaigns, in a very fast and intuitive way. |
| 92 | 2026-05-18 | Mailchimp · G2 · what they like best · 5★ | What I like most about Mailchimp is its simple, beginner-friendly interface. The drag-and-drop email builder makes it easy to create professional-looking emails without any coding knowledge. I also appreciate the automation features and the detailed analytics, which help me track campaign performance and improve audience engagement more effectively. |
| 94 | 2026-05-18 | Mailchimp · G2 · what it solves for them · 5★ | Mailchimp solves the problem of reaching customers in a professional and organized way through email marketing. It helps me manage contacts, create attractive campaigns, automate emails, and track customer engagement all in one platform. This benefits me by saving time, improving communication with my audience, and increasing engagement and overall marketing effectiveness without needing advanced technical skills. |
| 95 | 2026-05-20 | Mailchimp · G2 · what they like best · 5★ | Mail Chimp Email marketing is a incredibly easy way to send emails for small business'! For the price point I pay monthly, I have access to some amazing tools that help me get the word out about our company. It's been simple and easy to use and truly an asset to our marketing arm. |
| 106 | 2026-05-19 | Mailchimp · G2 · what it solves for them · 4★ | It provides an easy to use platform for our clients who are not as tech savvy. It allows us to build templates where they feel comfortable plugging in text and making edits. |
| 110 | 2026-05-18 | Mailchimp · G2 · what they like best · 5★ | I find Intuit Mailchimp Email Marketing very easy to use, which is something I really appreciate. The ability to cut and paste makes the process quicker. The initial setup was also easy, and I haven't encountered any problems with the service. |
| 112 | 2026-05-18 | Mailchimp · G2 · what it solves for them · 5★ | I use Intuit Mailchimp Email Marketing for newsletters. Its ease of use lets me cut and paste easily, making tasks quicker. |
| 116 | 2026-05-14 | Mailchimp · G2 · what they like best · 4★ | What I like most is the intuitive drag-and-drop email builder, the ease of setting up automations, and the detailed analytics dashboard. Even for users without a deep marketing background, the platform makes campaign creation approachable and efficient. The integration ecosystem is also excellent — connecting with CRMs, eCommerce platforms, and other business tools is usually straightforward also: seamless third-party and ecommerce integrations |
| 125 | 2026-05-02 | Mailchimp · G2 · what they like best · 5★ | What I liked most during the trial was how easy it was to get started. Even people on our team without much experience in email marketing were able to create decent campaigns quickly using the drag-and-drop editor. We mainly used it for newsletters and small promotional campaigns, and overall everything felt smooth and reliable. Emails were sent without issues, reports updated quickly, and some of the AI suggestions for subject lines were actually helpful. Compared to other tools we’ve tried, Mailchimp felt more intuitive and less overwhelming at the beginning. |
| 127 | 2026-05-02 | Mailchimp · G2 · what it solves for them · 5★ | We mainly tested Mailchimp to see if it could work for newsletters and client campaigns without needing too much setup or technical work. What helped the most was how quickly we could get everything running. Importing contacts, setting up campaigns, and sending emails was pretty straightforward, even for people on our team without much experience in email marketing. It also made collaboration easier because we didn’t need a designer or developer involved for every small campaign. The analytics were useful too, especially for quickly checking opens and engagement after sending newsletters. |
| 128 | 2025-12-17 | Mailchimp · G2 · 4★ | not shown: too long to quote whole also: good segmentation |
| 129 | 2026-05-07 | Mailchimp · G2 · what they like best · 5★ | It is very customizable and easy to use. It allows me to not only send out marketing material to my customers but also share important product related information via email and text. We send out outstanding balance notices via mail chimp integrating excel spreadsheets with customer balances. The robust smart field features streamlines emailing customers that way they recieve personalized emails with thier balances and other important details. |
| 132 | 2026-05-06 | Mailchimp · G2 · what they like best · 3★ | The email builder and library of templates is solid. It was pretty straightforward to get started. Interface was clean, didn't need a lot of technical expertise to use it. |
| 150 | 2026-05-01 | Mailchimp · G2 · what they like best · 5★ | It is easy to use. You can build emails, manage contacts, create forms, launch campaigns, and view results without feeling like you need a week-long onboarding course. For a smaller marketing team, that matters. We can get campaigns out quickly, which is half the battle. |
| 152 | 2026-05-01 | Mailchimp · G2 · what it solves for them · 5★ | Easy campaign building
Good templates
Useful automation flows
Built-in A/B testing
Clear campaign reporting
Segmentation tools
Helpful AI features through Intuit Assist also: good segmentation |
| 159 | 2026-04-28 | Mailchimp · G2 · what they like best · 5★ | I use Intuit Mailchimp Email Marketing for email campaigns and newsletters. I like that it makes it easy to send and format appealing emails, ensuring they are clean and cohesive. I find the customization options available, though not overly detailed, are quite useful. I also appreciate the analytics tracking and suggested adjustments, which make it easy to change strategy based on real data. Additionally, the initial setup was pretty simple. |
| 161 | 2026-04-28 | Mailchimp · G2 · what it solves for them · 5★ | I use Intuit Mailchimp Email Marketing for clean and cohesive email campaigns. It makes it easy to send and format appealing emails, with analytics tracking and suggested adjustments aiding strategy changes based on real data. |
| 162 | 2026-04-27 | Mailchimp · G2 · what they like best · 5★ | not shown: too long to quote whole also: good segmentation |
| 170 | 2026-04-27 | Mailchimp · G2 · what it solves for them · 5★ | We have setup templates for our monthly newsletters that tells our clients about new features in our software platform. Once the template was in place, the team could easily update content, select the database and send it out. |
| 171 | 2026-04-27 | Mailchimp · G2 · what they like best · 5★ | What I love most about Mailchimp is how its UI/UX makes even complex campaigns feel easy to build, thanks to the drag-and-drop tools. The platform’s performance and AI features provide great insights into audience behaviour, and the seamless integrations with other apps help keep my workflow organised. On top of that, the clear onboarding and support make it easier to get started and see a solid ROI almost immediately after switching. also: seamless third-party and ecommerce integrations |
| 183 | 2026-04-09 | Mailchimp · G2 · what they like best · 5★ | Great starting platform; Saves ton of time building campaigns with their features. |
| 189 | 2026-04-22 | Mailchimp · G2 · what they like best · 5★ | Intuit Mailchimp is easy to use and helps me create professional email campaigns quickly. I especially like the templates, automation, and detailed analytics. |
| 198 | 2026-04-20 | Mailchimp · G2 · what they like best · 4★ | The new builder is fairly easy to use, and has good A/B testing options. |
| 201 | 2026-04-16 | Mailchimp · G2 · what they like best · 5★ | Very easy to use. Great free templates and easy customization. |
| 203 | 2026-04-16 | Mailchimp · G2 · what it solves for them · 5★ | Ability to manage customer list and opt-ins. Easy to schedule and manage email campaigns. |
| 222 | 2026-04-03 | Mailchimp · G2 · what they like best · 5★ | Its user-friendly interface with a drag and drop email builder, powerful automation features, and all in one marketing capabilities (email, landing pages and analytics) in a single plateform. |
| 288 | 2026-10-21 | Constant Contact · G2 · what they like best · 5★ | I like that Constant Contact helps me reach most of the companies and customers we serve quickly and makes sharing information easier. I love how easy it is to import a PDF flyer, and that it stores the contacts I use to reach my customers. I also like being able to import files, create emails and social posts, and set it up easily by importing our contact list. |
| 299 | 2026-10-20 | Constant Contact · G2 · what it solves for them · 5★ | Sending out mass emails is as easy as clicking a button. It’s also great being able to see whether they’re effective for our growth, especially since we’re a small business. |
| 303 | 2026-10-20 | Constant Contact · G2 · what they like best · 5★ | I find Constant Contact easy to navigate and use. I like the email templates and button creation features, and the initial setup was very easy. I use it for mass emails and to increase customer visibility. |
| 314 | 2026-10-11 | Constant Contact · G2 · what it solves for them · 4★ | AI starts the process and gives me a starting product for email campaigns, and then we refine it. Overall it made creating and sending professional email campaigns very easy. |
| 315 | 2026-10-12 | Constant Contact · G2 · what they like best · 5★ | It was very easy to create and send professional email campaigns. Building and personalizing emails and content creation worked well for me, and the API met my needs. |
| 317 | 2026-10-12 | Constant Contact · G2 · what it solves for them · 5★ | I was able to create and send professional email campaigns very easily. |
| 318 | 2026-10-07 | Constant Contact · G2 · what they like best · 4★ | Managing email lists helps ensure messages reach the right audience, and the email builder makes it simple to create and customize campaigns without needing advanced technical skills. The email campaign management tools keep communication organized, making it easier to plan, send, and monitor campaigns from start to finish. The AI was helpful for getting a solid starting point and saving time when drafting messages. also: good segmentation |
| 320 | 2026-10-07 | Constant Contact · G2 · what it solves for them · 4★ | It’s mostly easy to create and send professional email campaigns. I can keep communication organized and manage campaigns from start to finish, and the AI can save time by giving me a solid starting point when drafting messages. |
| 324 | 2026-10-10 | Constant Contact · G2 · what they like best · 3★ | I like how easy it is to manage email lists and build and personalize emails, and it works well for sending outbound emails. |
| 326 | 2026-10-10 | Constant Contact · G2 · what it solves for them · 3★ | It’s made it straightforward for me to build and send emails and manage my email lists. |
| 327 | 2026-09-22 | Constant Contact · G2 · what they like best · 4★ | It’s very easy to create and send professional email campaigns with this tool. As an MSP, I especially value the Email and Mobile Preview, Manage Email Lists, and High-Volume Sending features because they help us deliver professional, targeted communications at scale. The AI-assisted content creation is often genuinely usable; it helps by generating a solid first draft, which saves time and makes it easier to get past the blank-page problem. |
| 330 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | What I like most is how easy it is to create professional-looking emails. The templates and drag-and-drop editor save a lot of time, especially when we need to put together an announcement or customer communication quickly. I also like having our contact lists and campaign results in one place. |
| 332 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | As a moving company, we have a lot of customer communication to manage, and Constant Contact has made it much easier to keep our emails organized and professional. The platform is straightforward to use, and we can create campaigns, manage our contacts, and keep customers updated without having to spend a lot of time figuring out the system. |
| 333 | 2026-10-11 | Constant Contact · G2 · what they like best · 5★ | It’s very easy to create and send professional email campaigns. I like the email and mobile preview, managing email lists, and sending outbound emails. The AI-assisted content creation is frequently usable, and AI helped to build automated, refines and automations. It helps flexibility and restoration. |
| 336 | 2026-10-10 | Constant Contact · G2 · what they like best · 5★ | Email creation is fairly seamless with Constant Contact. We also saved some time using automated email responses. Utilizing AI is a great starting point to help start many processes, but it must be refined and checked by a human prior to sending out mass communications. also: automations that save time |
| 339 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | It’s very easy to create and send professional email campaigns. My selected and saved templates make it easy to put together our weekly email campaign to our subscribers. Social Media integration and Email management are key to the weekly communication strategy of my business to reach our clients and future clients. also: seamless third-party and ecommerce integrations |
| 341 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | It supports our weekly communication strategy by helping us reach our clients and future clients, and the saved templates make it easy to build our weekly email campaign for subscribers. |
| 345 | 2026-10-08 | Constant Contact · G2 · what they like best · 4★ | I like how Constant Contact keeps my email campaigns simple and efficient. I’m able to choose and manage the right contact list, quickly build and personalize an email, and preview it on both desktop and mobile before sending. The templates, personalization options, and preview tools make it easy for the most part to create and send professional-looking campaigns without needing much technical or design expertise. I’ve also used the AI writing feature to turn a few basic points into a customer update; I still edit it for tone, but it gives me a strong starting point and saves me time. |
| 348 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | It was very easy to create and send campaigns using the templates to plug in emails. Automation saved substantial time, especially segmenting new sign ups. The AI-assisted content creation was frequently usable, with the right keywords for the right audience, and it helped with social posts and generating copy for email draft automations. also: automations that save time; good segmentation |
| 351 | 2026-10-09 | Constant Contact · G2 · what they like best · 5★ | It was mostly easy to create and send professional email campaigns. Automation saved some time, and I liked the basic reporting and the image library. also: automations that save time |
| 354 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | Constant Contact is a great product and easy to use. It makes professional email campaigns very easy to create and send, and the automation saved substantial time. The AI can help with different subject lines or body text, and I try to use it to my advantage to save time when I can. also: automations that save time |
| 357 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | It’s very easy to create and send professional email campaigns, even for a non-programmer. The templates are well designed, and the automated email journeys saved substantial time. also: automations that save time |
| 360 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | It’s very easy to create and send professional email campaigns. Automation saved a little time, and I like the resend feature for people who don’t open a campaign. also: automations that save time |
| 363 | 2026-10-08 | Constant Contact · G2 · what they like best · 4★ | It was mostly easy to create and send professional email campaigns. Email and mobile preview, managing email lists, and managing email deliverability worked well for me. Automation saved some time, and setup and overall ease of use met my needs. also: automations that save time |
| 369 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 375 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | It’s very easy to create emails, and the option to save templates makes it easy to deliver consistent deliverables. It’s also really helpful for sharing a lot of information with our customers in a timely manner. With thousands of contacts and members, it makes communication much easier and helps us get messages out quickly. |
| 378 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | It was very easy to create and send professional email campaigns. Overall, it felt easy to use and set up, and managing email lists and email/mobile preview worked well for me. |
| 380 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | I was able to create and send professional email campaigns very easily. |
| 381 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | It was very easy to create and send professional email campaigns. Automation saved substantial time, and the AI helped me in becoming more creative. also: automations that save time |
| 384 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | It makes it so much easier to manage on a daily basis and in bulk, like most of my emails are. Creating and sending professional email campaigns was very easy, and the automated email journeys saved substantial time. also: automations that save time |
| 390 | 2026-10-07 | Constant Contact · G2 · 5★ | not shown: too long to quote whole also: costs too much, or climbs with the list |
| 391 | 2026-10-07 | Constant Contact · G2 · what they like best · 4★ | It was very easy to create and send professional email campaigns. CRM is only as good as the data input to target actions, and this is where it excels. |
| 393 | 2026-10-07 | Constant Contact · G2 · what it solves for them · 4★ | It excels at getting the right data into the CRM to better target actions, and it made creating and sending professional email campaigns very easy. |
| 394 | 2026-10-06 | Constant Contact · G2 · what they like best · 5★ | It’s pretty intuitive and makes it very easy to create and send campaigns. I like having very easy options to handle large datasets, plus solid email list management, high-volume sending, and email personalization. I also found the AI-assisted content creation frequently usable. |
| 397 | 2026-10-06 | Constant Contact · G2 · what they like best · 5★ | I used Constant Contact for our email newsletters and SMS marketing. Having both in one platform made things really easy. Building an email is quick and simple, keeping the contact lists organised means the right people get the right newsletter, and sending is straightforward with no hassle. For the price it's very cheap for what it does. It's simple enough that you don't need any training to get a campaign out, and the support team was great whenever I needed help. also: helpful human support |
| 400 | 2026-10-06 | Constant Contact · G2 · what they like best · 4★ | It was very easy for me to create and send professional email campaigns. Managing my email lists has worked well, and the automated email journeys saved me a substantial amount of time by cutting down on manual campaign tasks. The AI-assisted content creation was often usable, and it also helped with summarizing. also: automations that save time |
| 403 | 2026-10-06 | Constant Contact · G2 · what they like best · 5★ | It makes it easy to send a large number of emails, personalize messages for different users, and make sure emails reach the right inboxes. The templates and editing tools made it mostly easy to create professional emails, and customizing the content was simple and saved time. The AI helped me quickly create and improve email content by suggesting clear wording, and it usually generated clear and relevant copy that was a good starting point with only small edits needed. |
| 406 | 2026-10-06 | Constant Contact · G2 · what they like best · 5★ | I like that the drag-and-drop editor and pre-built templates make it quick and straightforward to set up campaigns. Template Management helps me create visually appealing, mobile-responsive emails fast, and Personalization and Campaign Management support running organized campaigns efficiently. |
| 409 | 2026-10-07 | Constant Contact · G2 · what they like best · 5★ | I like that Constant Contact makes it very easy to create and send professional email campaigns. We use it to reach out to many people, send mass emails, manage email lists, and export contacts, and it’s important for us to keep the list targeted to specific people. also: good segmentation |
| 411 | 2026-10-07 | Constant Contact · G2 · what it solves for them · 5★ | It’s been very easy for us to create and send campaigns, and the automated email journeys saved some time. also: automations that save time |
| 412 | 2026-10-06 | Constant Contact · G2 · what they like best · 4★ | It makes my day to day tasks seamless and saves me time. It’s very easy and makes sending emails seamless, clean, and visually appealing. The AI-generated email copy has been helpful and accurate, and AI has helped save me so much time and money. |
| 418 | 2026-10-02 | Constant Contact · G2 · what they like best · 5★ | It was very easy to create and send professional email campaigns. Overall, it met my requirements and was easy to use and set up. Email and mobile preview, high-volume sending, and email campaign management all worked well for me. |
| 420 | 2026-10-02 | Constant Contact · G2 · what it solves for them · 5★ | It made it very easy for me to create and send professional email campaigns. |
| 421 | 2026-10-05 | Constant Contact · G2 · what they like best · 4★ | It was mostly easy to create and send professional email campaigns. For event management, it made it easy to connect with vendors, send emails by segment, and include the information they needed. Having one place for all the vendors made creating the campaign easy, and sending the emails was even smoother. also: good segmentation |
| 424 | 2026-10-01 | Constant Contact · G2 · what they like best · 3★ | It was mostly easy to create and send professional email campaigns. The automated email journeys saved some time, and I like being able to manage email lists and use email and mobile preview. also: automations that save time |
| 427 | 2026-09-11 | Constant Contact · G2 · what they like best · 5★ | Constant Contact makes it very easy to create and deliver professional email campaigns at scale. Automation saved substantial time for us. We set up simple automations for our clients so that forms are responded to and follow-ups sent. also: automations that save time |
| 430 | 2026-09-09 | Constant Contact · G2 · what they like best · 4★ | What I like best about Constant Contact is how easy it is to manage email campaigns from one place. I like the straightforward interface and the fact that I can create professional-looking emails without spending too much time on the design. Managing contacts and checking campaign performance from the same platform is also really convenient. For me, the biggest advantage is that it keeps the whole email marketing process organized and saves time compared with handling these tasks separately. |
| 433 | 2026-09-16 | Constant Contact · G2 · what they like best · 4★ | not shown: too long to quote whole also: good segmentation |
| 436 | 2026-09-16 | Constant Contact · G2 · what they like best · 4★ | It’s mostly easy to create and send campaigns. I’m on the tech team at a marketing firm, and we design the emailers and are responsible for sending them. The client provides the email list, and we upload it here to send out the emailer. Automation saved substantial time. also: automations that save time |
| 439 | 2026-09-22 | Constant Contact · G2 · what they like best · 5★ | Mi piace perché rende davvero più semplice creare e inviare campagne professionali, grazie ai template pronti, all’editor intuitivo e alle automazioni di base. Trovo indispensabili anche la gestione delle liste email e l’invio ad alto volume, perché aiutano a lavorare in modo professionale senza rischiare problemi di deliverability, gestione caotica dei contatti o campagne inefficaci. Anche l’AI è utile per produrre bozze veloci, soprattutto per idee iniziali, oggetti email e testi generici. |
| 442 | 2026-09-30 | Constant Contact · G2 · what they like best · 5★ | It makes my job easier, since the platform is so friendly. Creating and sending campaigns is mostly easy, and automation saved some time because it allows me to do things quicker. also: automations that save time |
| 445 | 2026-09-30 | Constant Contact · G2 · what they like best · 5★ | not shown: too long to quote whole also: seamless third-party and ecommerce integrations |
| 451 | 2026-09-09 | Constant Contact · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 454 | 2026-09-17 | Constant Contact · G2 · what they like best · 3★ | It was mostly easy to create and send professional email campaigns, and the email and mobile preview was solid. |
| 456 | 2026-09-17 | Constant Contact · G2 · what it solves for them · 3★ | It made it mostly easy for me to create and send professional email campaigns. |
| 457 | 2026-09-29 | Constant Contact · G2 · what they like best · 5★ | Overall it was mostly easy to create and send professional email campaigns. Ease of use, setup, support, managing email lists, and the social media and e-commerce integrations all worked well for me. also: helpful human support; seamless third-party and ecommerce integrations |
| 459 | 2026-09-29 | Constant Contact · G2 · what it solves for them · 5★ | It made it mostly easy for me to create and send professional email campaigns. It saves time by providing ready-made templates and making it easy to create, schedule, and send professional email campaigns without having to build everything from scratch. |
| 460 | 2026-09-28 | Constant Contact · G2 · what they like best · 3★ | It’s mostly easy to create and send email, and automation saved some time. The AI can be a very helpful tool. It succeeded when I needed a high-converting subject line for a summer sale, instantly generating an urgent, playful hook that overcame my writer’s block, saving 45 minutes. also: automations that save time |
| 463 | 2026-09-29 | Constant Contact · G2 · what they like best · 4★ | It was mostly easy to create and send professional email campaigns. |
| 465 | 2026-09-29 | Constant Contact · G2 · what it solves for them · 4★ | I was able to create and send professional email campaigns mostly easily. |
| 469 | 2026-09-28 | Constant Contact · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 475 | 2026-09-25 | Constant Contact · G2 · what they like best · 4★ | I like that it’s a purely technical app with a good UI, and the features are great. Overall, it feels very genuine and is a really good application. It also makes professional email campaigns very easy to create and send. |
| 477 | 2026-09-25 | Constant Contact · G2 · what it solves for them · 4★ | It made it very easy for me to create and send professional email campaigns. |
| 478 | 2026-09-24 | Constant Contact · G2 · what they like best · 5★ | Overall, it was fairly easy to create and send professional-looking email campaigns. The drag-and-drop editor is straightforward to use, and the templates look polished and professional. After I got the hang of list segmentation, putting together emails became quick and efficient. I also appreciated being able to set up an automated welcome email for new signups. also: good segmentation |
| 481 | 2026-09-24 | Constant Contact · G2 · what they like best · 5★ | It was mostly easy to create and send professional email campaigns, and the automated email journeys saved some time. also: automations that save time |
| 484 | 2026-09-22 | Constant Contact · G2 · what they like best · 4★ | It’s mostly easy to create and send a newsletter or email campaign. It’s easy to get started with the basic formatting, and I like being able to create multiple email lists for specific campaigns to keep everything organized. |
| 490 | 2026-09-22 | Constant Contact · G2 · what they like best · 3★ | It’s mostly easy to create and send professional email campaigns. For us, the SMS texting has really been the most useful part. It helps us reach our audience that is more likely to read a text than an email. |
| 499 | 2026-09-25 | Constant Contact · G2 · what they like best · 5★ | It was mostly easy to create and send professional email campaigns. I also liked that automation saved substantial time, and I found the AI-assisted content creation sometimes usable. also: automations that save time |
| 502 | 2026-09-25 | Constant Contact · G2 · what they like best · 4★ | It’s mostly easy to create and send professional email campaigns. I can choose a template and the content, while still being able to make changes as I see fit. The text, themes, and preview tools help me create engaging newsletters that can be sent out across the company. The AI also helps with generating content and wording, and sometimes produces usable copy that’s engaging but still digestible, usually in simple paragraphs and sentences or as a revision when needed. |
| 511 | 2026-09-24 | Constant Contact · G2 · what they like best · 4★ | I like that it can pull in and work with all kinds of data, and export results to something beneficial. Overall it did make professional email campaigns easy to create and send. |
| 513 | 2026-09-24 | Constant Contact · G2 · what it solves for them · 4★ | It made professional email campaigns easy to create and send, and it let us pull in different kinds of data and export results. |
| 533 | 2026-10-16 | Constant Contact · Trustpilot · 5★ | Happy with Constant Contact. I have been using Constant Contact for 4+ years sending a weekly email newsletter to my database. I find it easy to use and track my results. |
| 566 | 2026-09-16 | Constant Contact · Trustpilot · 5★ | Weekly Newsletters. I do newsletters each week to our membership. This allows me to copy and change the areas I need to change without having to format each time. It's an easy process and I am able to insert the areas I need at a reasonable pace. |
| 599 | 2026-09-16 | Klaviyo · G2 · what they like best · 5★ | It has easy of sending and good deliverability. |
| 611 | 2026-06-15 | Klaviyo · G2 · what they like best · 4★ | What I like most about Klaviyo is how easy it makes it to build targeted email campaigns and automate customer communication. I also find the reporting helpful for seeing what’s working, identifying what isn’t, and making adjustments to improve overall campaign performance. |
| 674 | 2026-04-28 | Klaviyo · G2 · what they like best · 4★ | I love the efficiency of Klaviyo in creating email marketing templates and automated email flows, as well as a very intuitive sending report. I also appreciate how easy it is to use for anyone without a technical background. The initial setup was also simple. |
| 676 | 2026-04-28 | Klaviyo · G2 · what it solves for them · 4★ | I use Klaviyo for efficiency in creating email marketing templates, automated flows, and intuitive reporting. It is simple for those who do not have a technical background. |
| 680 | 2026-04-28 | Klaviyo · G2 · what they like best · 4★ | I like the simple user interface of Klaviyo, as it allows for quick implementation and easy campaign setup. I find the analytics and A/B tests particularly useful. The e-commerce-specific flows, onboarding, and better personalization are also advantages. Additionally, the initial setup with the integrated setup wizard and seamless integration with Shopify was very easy. also: seamless third-party and ecommerce integrations |
| 682 | 2026-04-28 | Klaviyo · G2 · what it solves for them · 4★ | Klaviyo solves problems with onboarding flows, newsletters, and email campaigns. The simple UI allows for quick campaign setup and offers seamless integration with Shopify. also: seamless third-party and ecommerce integrations |
| 683 | 2026-04-24 | Klaviyo · G2 · what they like best · 5★ | I really like how user-friendly Klaviyo is, especially for non-developers or coders. The user-friendly interface makes designing emails and templates easy and intuitive. I appreciate having emails and SMS marketing combined under one platform, allowing an omnichannel approach in flows. The interplay of email, SMS, and push notifications within flows, enabled by a vast array of integrations, is very useful as it allows us to communicate with customers in different ways based on their channel preferences. Setting up new flows has been relatively straightforward. also: seamless third-party and ecommerce integrations |
| 713 | 2026-04-09 | Klaviyo · G2 · what they like best · 5★ | I love how easy it is to build emails, and I also really appreciate how useful the forms feature is. Another thing I like is that they’re always adding new, genuinely helpful features, like reviews and landing pages, which keeps the platform feeling fresh and improving over time. |
| 715 | 2026-04-09 | Klaviyo · G2 · what it solves for them · 5★ | It lets us bring BazaarVoice reviews onto our site, not just keep them on retailer websites. It also enables sign-ups directly on our website with little to no effort on our end. Super easy to create emails as well. |
| 728 | 2026-03-25 | Klaviyo · G2 · what they like best · 5★ | I appreciate Klaviyo's easy drag and drop email builder. The customer segmentation and customer insight features are big pluses for me, along with the AI headline and subject generators. These tools help me achieve a high open rate and a high conversion rate on my weekly emails. Also, setting up Klaviyo was very easy, and I find its subscription price perfect. also: good segmentation |
| 736 | 2026-03-22 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo simplifies my email marketing and loyalty programs with its flexible, easy-to-use interface. It saves me time and doesn't require a developer thanks to its drag-and-drop design. I also love its integrations with Shopify and smart segmentation features. also: seamless third-party and ecommerce integrations; good segmentation |
| 742 | 2026-03-19 | Klaviyo · G2 · what it solves for them · 3★ | Klaviyo makes it easy to send SMS campaigns and integrates well with Shopify and many other apps, making data aggregation easier. also: seamless third-party and ecommerce integrations |
| 749 | 2026-03-16 | Klaviyo · G2 · what they like best · 5★ | Easy to create email campaigns. They offer lots of training modules. |
| 752 | 2026-03-13 | Klaviyo · G2 · what they like best · 5★ | I love Klaviyo's UX/UI because it's great with easy navigation, allowing me to set up campaigns and flows effortlessly. The initial setup was very easy and fast. |
| 754 | 2026-03-13 | Klaviyo · G2 · what it solves for them · 5★ | I use Klaviyo for automated communications, product education, and remarketing, which simplifies email campaigns and customer segmentation. also: good segmentation |
| 755 | 2026-03-12 | Klaviyo · G2 · what they like best · 5★ | I use Klaviyo for our email marketing. I like that it combines SMS and emails and makes it very easy to do email campaigns. What I like most about Klaviyo is that it is very simple. I think it is the best email platform because it is easy to work with and simplifies email structuring. The initial setup was very easy, and everything works well, which is why I would rate it a 10 out of 10. |
| 757 | 2026-03-12 | Klaviyo · G2 · what it solves for them · 5★ | I use Klaviyo for email marketing; it combines SMS and emails, making it easy to do campaigns and simplifies email structuring. |
| 758 | 2026-03-12 | Klaviyo · G2 · what they like best · 5★ | I love being able to customize in-app templates to our brand. The software is very intuitive and is easy to understand. It's great to quickly send out text or email campaigns. As a meal prep businesses with a new menu every week we rely on Klavyio to send out our new menu blasts to all of our active and inactive subscribers. |
| 770 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | I like that Klaviyo is easy to use, even without experience. The templates for flows and campaigns are really helpful. The initial setup was very easy, which was a relief. Klaviyo integrates well with our webshop, which makes management effective for our small team. also: seamless third-party and ecommerce integrations |
| 772 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | I use Klaviyo for sending newsletters to customers. It's easy to use, even without experience, and offers templates for flows and campaigns, which Mailchimp lacked. I wish I had more time to explore it further. |
| 787 | 2026-03-12 | Klaviyo · G2 · what it solves for them · 4★ | I use Klaviyo to easily send email and SMS campaigns, segment audiences, and drive sales with relevant communications. also: good segmentation |
| 794 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | I really like how Klaviyo makes building campaigns user-friendly with its easy drag & drop blocks. It makes the process of creating aesthetic emails much simpler. The initial setup was very easy, and I appreciate that too. |
| 796 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | I use Klaviyo to send aesthetic emails to customers, and the user-friendly drag & drop blocks make building campaigns easy. |
| 800 | 2026-03-12 | Klaviyo · G2 · what they like best · 5★ | I appreciate Klaviyo's simple interface and find the drag and drop editor incredibly useful when creating emails. The ease of duplicating emails and running segmentation is a big plus for me. I value the ability to merge profiles and use universal blocks, which makes managing customer data more efficient. The AI for generating subject lines is another feature that I find valuable. also: good segmentation |
| 832 | 2026-05-20 | Klaviyo · Trustpilot · 5★ | 2 years now. Overall - big fan. To be fair I haven't had any experience with tech support yet. But have been using it for 2 years now and overall Im a big fan. Now that I compared it to GHL. They are different cos GHL is more of a CRM, but in terms of email campaigns and flow and integrations with Woocommerce Klaviyo has so much better interface and ease of use. Will update my review if things change also: seamless third-party and ecommerce integrations |
| 883 | 2026-09-22 | Brevo · G2 · 5★ | not shown: too long to quote whole also: seamless third-party and ecommerce integrations |
| 930 | 2026-10-07 | Brevo · G2 · what they like best · 5★ | I really like Brevo for its interactive and easy-to-use interface. Additionally, I can create email templates easily and quickly. |
| 932 | 2026-10-07 | Brevo · G2 · what it solves for them · 5★ | I use Brevo to send mass mailings and create campaigns for companies easily with its interactive and easy-to-use interface; it allows me to create email templates quickly. |
| 951 | 2026-09-28 | Brevo · G2 · what they like best · 4★ | not shown: too long to quote whole |
| 966 | 2025-10-15 | Brevo · G2 · what they like best · 5★ | It had a great balance between ease of use and automation features. Building email campaigns was very intuitive and I could manage all marketing operation from a single place. Every tools were well segmented with detailed analytics which made it very easy to understand. Implementing the API was super easy and worked quite well. It integrated well with Firebase Cloud Function and the docs was very helpful. also: seamless third-party and ecommerce integrations |
| 972 | 2026-09-30 | Brevo · G2 · what they like best · 4★ | not shown: too long to quote whole also: automations that save time |
| 993 | 2026-09-24 | Brevo · G2 · what they like best · 4★ | I really appreciate how easy Brevo Marketing Platform is to use and navigate, which makes creating newsletters a breeze. The platform offers templates for newsletters, so there's no need for a design background, which is incredibly helpful for me. Overall, I like what I get so far with this platform. The setup was also straightforward, and that makes a huge difference for me in getting started. |
| 995 | 2026-09-24 | Brevo · G2 · what it solves for them · 4★ | I use Brevo Marketing Platform for mass distribution and design of newsletters for my corporate team. It provides templates, so I don't need a design background, making it easy to use and navigate. |
| 1014 | 2026-09-25 | Brevo · G2 · what they like best · 5★ | I like how straightforward Brevo Marketing Platform makes managing email campaigns. I can easily create a professional-looking email, choose the right audience, schedule it, and review the results, all without having to switch between different tools. |
| 1016 | 2026-09-25 | Brevo · G2 · what it solves for them · 5★ | I use Brevo Marketing Platform to manage email communication efficiently, organizing audiences and scheduling campaigns. It solves the problem of handling large volumes manually and lets me create, send, and analyze emails without juggling different tools. |
| 1038 | 2026-09-22 | Brevo · G2 · what they like best · 5★ | I love the ability to assign, manage, and follow up on campaigns with Brevo Marketing Platform, and it's really helpful to keep track of people who unsubscribe. Sending thousands of emails to prospects is essential for our expert network, and Brevo makes this process easy. The initial setup was very easy, and overall it works quite well for us. We love it! |
| 1040 | 2026-09-22 | Brevo · G2 · what it solves for them · 5★ | I use Brevo Marketing Platform for sending thousands of emails to prospects, simplifying expert network campaigns. It helps assign, manage, and follow up on campaigns efficiently, while easily tracking unsubscribes. |
| 1085 | 2026-09-02 | Brevo · G2 · what it solves for them · 5★ | Brevo marketing platform solves the problem of sending bulk email to my subscribers. It makes contacting all of them easy. It helps me build an email list and sell my services to them effortlessly. |
| 1086 | 2026-09-02 | Brevo · G2 · what they like best · 4★ | not shown: too long to quote whole |
| 1088 | 2026-09-02 | Brevo · G2 · what it solves for them · 4★ | For any company, sales is very important. Being a sales head, Brevo helps me manage bulk emailing and email campaigns in a much easier way. The campaign dashboard, tracking, and reports are useful for understanding how customers are responding to our emails. This makes it easier for us to identify and target the right customers and improve our overall sales outreach. |
| 1095 | 2026-09-01 | Brevo · G2 · what they like best · 4★ | What I like most about Brevo is how straightforward it is for day-to-day email campaigns. The drag-and-drop editor lets me put together emails quickly without needing much technical know-how. I also appreciate the contact management tools and the basic automation features, especially when I’m setting up recurring campaigns and simple follow-up sequences. Overall, it helps me save time compared with trying to manage everything manually. |
| 1129 | 2026-09-07 | Brevo · Trustpilot · 5★ | Brevo is easy to use and very…. Brevo is easy to use and very user-friendly. The interface is simple and easy to understand, and I can manage my email campaigns efficiently. Overall, I’ve had a great experience using Brevo. |
costs too much, or climbs with the list · 69
| # | Date | Where | What they wrote |
|---|---|---|---|
| 4 | 2026-10-27 | Mailchimp · G2 · what they dislike · 5★ | They recently changed the number of emails you can send and which product features you can use unless you pay more per month. Since then, we haven’t been able to use the features we relied on. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 39 | 2026-08-07 | Mailchimp · G2 · what they dislike · 4★ | The biggest downside for me is the pricing. Mailchimp has become noticeably more expensive. I still like the platform, but the increasing cost makes it harder to justify compared with other email marketing options. |
| 51 | 2026-07-01 | Mailchimp · G2 · what they dislike · 5★ | One aspect I dislike about Intuit Mailchimp Email Marketing is that pricing can increase significantly as contact lists expand, making it less cost effective for growing businesses. |
| 57 | 2026-05-05 | Mailchimp · G2 · what they dislike · 5★ | With the cost for a none profit it it makes it harder to reach everyone with in our budget. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 69 | 2026-06-07 | Mailchimp · G2 · what they dislike · 5★ | The pricing can become expensive as contact list grow, especially for small businesses with limited budgets. |
| 81 | 2026-06-01 | Mailchimp · G2 · what they dislike · 5★ | I think the pricing can become a drawback as your contact list grows or as you need access to more advanced features. For smaller organizations or nonprofits, it can feel like the useful tools are spread across different plan levels, which makes it harder to know whether the cost is worth it.
Another downside is that design customization can sometimes feel limited. The templates are helpful, but making emails look exactly the way you want can take more time than expected. also: the email editor is clunky |
| 90 | 2026-05-26 | Mailchimp · G2 · what they dislike · 5★ | To be honest, it's the pricing and he cost of the platform. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 93 | 2026-05-18 | Mailchimp · G2 · what they dislike · 5★ | One thing I dislike about Mailchimp is that some advanced features are limited on the free plan, which can feel restrictive for small users or beginners. The platform can also seem a bit expensive compared to other email marketing tools, especially as your subscriber list grows. |
| 102 | 2026-05-08 | Mailchimp · G2 · what they dislike · 3★ | The cost is very high. If you miss your contact limit or add extra contacts, you get charged extra for additional contact blocks. |
| 105 | 2026-05-19 | Mailchimp · G2 · what they dislike · 4★ | I think the biggest downside to using Mailchimp is that the formatting is less aesthetically pleasing compared to other email marketing platforms. I also dislike the structure of audience size in relation to the pricing tiers. I feel that Mailchimp needs more customizable pricing options. also: the email editor is clunky |
| 117 | 2026-05-14 | Mailchimp · G2 · what they dislike · 4★ | Pricing can increase significantly as contact lists grow, and some advanced features are locked behind higher-tier plans. Custom template creation can also require some trial and error initially, especially when maintaining strict brand consistency. also: the email editor is clunky |
| 123 | 2026-05-13 | Mailchimp · G2 · what they dislike · 5★ | It can be a little expensive, and I wish their forms were a little more customizable. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 126 | 2026-05-02 | Mailchimp · G2 · what they dislike · 5★ | Pricing was probably the biggest downside for us. It’s fine when you’re testing or working with smaller lists, but costs start increasing pretty quickly as your contacts grow. We also found some integrations a bit more limited than expected unless you move to higher plans. Nothing dealbreaking, but compared to some other tools we tested, it became harder to justify for our budget long term. |
| 133 | 2026-05-06 | Mailchimp · G2 · what they dislike · 3★ | The pricing structure became harder for us to justify as our contact list grew. Customer support as good, but I had received better support at other platforms. |
| 136 | 2026-05-05 | Mailchimp · G2 · what they dislike · 5★ | I dont like the new pricing but you pay for convenience i always say. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 139 | 2026-05-05 | Mailchimp · G2 · what they dislike · 3★ | it gets expensive as you scale, so switching to faster and simpler tools make more ROI sense |
| 142 | 2026-05-04 | Mailchimp · G2 · what they dislike · 3★ | I think Mailchimp is expensive for the price. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 145 | 2026-05-03 | Mailchimp · G2 · what they dislike · 4★ | The UX design is not so user friendly and have not changed for many years. The website integrations are also a challenge. It would be nice to be more smooth and easy to integrate. Pricing is also quite high specially for higher number of subscribers. |
| 148 | 2026-05-03 | Mailchimp · G2 · what they dislike · 4★ | It tends to get expensive pretty quickly, there used to be a free plan that was simple to get people started. Additionally the email builder is not as simple to use nor as robust as others on the market. also: the email editor is clunky |
| 151 | 2026-05-01 | Mailchimp · G2 · what they dislike · 5★ | Pricing can climb quickly. Mailchimp’s free plan is now limited to 250 contacts, and paid plans scale based on contact numbers |
| 163 | 2026-04-27 | Mailchimp · G2 · what they dislike · 5★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 184 | 2026-04-09 | Mailchimp · G2 · what they dislike · 5★ | Rising costs and billing issues. Costs increased while functionally it did not. |
| 190 | 2026-04-22 | Mailchimp · G2 · what they dislike · 5★ | The pricing can get expensive as the contact list grows. Some advanced features are only available in higher plans, and the interface can feel a bit slow at times. |
| 196 | 2026-04-21 | Mailchimp · G2 · what they dislike · 4★ | It costs a lot, especially if you have a lot of customers. In our field, we do not send many emails out (one time purchase retailer), so yes, we have a lot of customers, but not really monetizing that, but still on the hook for big fees from MailChimp |
| 220 | 2025-02-21 | Mailchimp · G2 · what they dislike · 5★ | Mailchimp's pricing can be a bit high, especially as your contact list grows. Some advanced features are locked behind expensive plans, which may not be ideal for small businesses on a budget. |
| 223 | 2026-04-03 | Mailchimp · G2 · what they dislike · 5★ | What I dislike about Mailchimp is that pricing becomes expensive as your contact list grows. |
| 231 | 2026-10-25 | Mailchimp · Trustpilot · 2★ | not shown: too long to quote whole also: the email editor is clunky |
| 241 | 2026-10-07 | Mailchimp · Trustpilot · 1★ | Overall predatory and not worth the…. Overall predatory and not worth the price. They will find a way to surcharge you. Use an alternative. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 266 | 2026-09-09 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: the email editor is clunky; support is hard to reach, or a bot |
| 272 | 2026-08-31 | Mailchimp · Trustpilot · 2★ | not shown: names or describes a private person corrected by hand: its title is the reviewer's own handle |
| 358 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | I don’t mind paying for sending messages, but I don’t like paying for database size. Because they charge based on size of database, we have to constantly input and output the lists or the charges go too high. Also, the AI-assisted content creation needed major edits, so it’s not there quite yet. |
| 458 | 2026-09-29 | Constant Contact · G2 · what they dislike · 5★ | Email and mobile preview, high-volume sending, and building and personalizing emails were weak points for me. The main thing I dislike is that some of the more advanced features can feel a little complicated, and the pricing can get expensive as your contact list grows. |
| 497 | 2026-09-01 | Constant Contact · G2 · what they dislike · 5★ | The plans can get expensive, especially if you have a large email list. Overall, it can become pretty pricey. |
| 520 | 2026-10-27 | Constant Contact · Trustpilot · 1★ | tired of their outdated look and they…. tired of their outdated look and they are great at raising the price if you get a few more contacts, but they wont even let you see who opens the emails! I do not recommend them at all. |
| 521 | 2026-10-26 | Constant Contact · Trustpilot · 4★ | 20 years with them...and need to move on as a nonprofit. I have been with Constant Contact for over 20 years. Faithful. Grateful in some ways. I have grown with them. The pricing structure no longer works for my nonprofit, and I'm grateful that CC is willing to work with me. Ideally they provide a fantastic opportunity for nonprofits but I totally see from a business perspective why they can't do it all and need to focus. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 527 | 2026-10-19 | Constant Contact · Trustpilot · 1★ | No more Constant Contact!. I have used Constant Contact for years. While i have less than 15000 subscribers, they went up on my bill from 255 00 to 315 00 to 325 00 without notice. Those are rates when you have 15000 or more active contacts....I have 2000 less than that. Be careful here. I also finally did research and there are other email platforms that have the same benefits and cost half of what Constant contact charges. At one point they were the top, but after ripping me off and finding competitive companies I am out! corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 548 | 2026-10-01 | Constant Contact · Trustpilot · 3★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 549 | 2026-10-01 | Constant Contact · Trustpilot · 3★ | not shown: too long to quote whole also: billing, cancelling or refunds go wrong |
| 591 | 2026-10-06 | Klaviyo · G2 · what they dislike · 5★ | not shown: too long to quote whole |
| 600 | 2026-09-16 | Klaviyo · G2 · what they dislike · 5★ | The product is very costly. One of costliest in market. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 609 | 2026-08-07 | Klaviyo · G2 · what they dislike · 5★ | The biggest issue I've run into is the pricing. As our contact list grew, the monthly cost increased pretty quickly, so it's something we have to keep an eye on. I also needed some time to get comfortable with the more advanced automation flows because there are a lot of options. The reporting is useful, but I sometimes have to dig through multiple reports to find the metrics I'm looking for. None of these are deal breakers, but I'd like to see simpler reporting and a pricing model that's a little friendlier for growing teams. also: request for more detailed analytics |
| 612 | 2026-06-15 | Klaviyo · G2 · what they dislike · 4★ | One challenge I’ve noticed is that some of the more advanced features can take a while to learn, especially for new users. Also, as my contact lists grow, pricing can become more of a consideration. also: takes time to learn corrected by hand: says it takes time to learn |
| 618 | 2026-05-29 | Klaviyo · G2 · what they dislike · 5★ | Their pricing is higher. It should be they can lower the price. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 639 | 2026-05-03 | Klaviyo · G2 · what they dislike · 5★ | One thing i dont't like about klaviyo is that the pricing can get expensive as your contact list groes. Some advanced features also take time to fully understand, especially when setting up more complex flows. The UI can feel a bitt overwhelming at first. Also reporting is good but can be slightly confusing in the beginning. also: takes time to learn corrected by hand: says it takes time to learn |
| 648 | 2026-04-30 | Klaviyo · G2 · what they dislike · 5★ | One downside of Klaviyo is that it can get expensive as your contact list grows, and there’s also a somewhat steep learning curve when you start using the more advanced features. also: takes time to learn corrected by hand: says it takes time to learn |
| 660 | 2026-04-28 | Klaviyo · G2 · what they dislike · 4★ | Price is steep and you don’t really have many other economical options corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 678 | 2026-04-28 | Klaviyo · G2 · what they dislike · 4★ | Pricing. Some of the customization as well on the business side. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 681 | 2026-04-28 | Klaviyo · G2 · what they dislike · 4★ | Partially high costs, especially with a growing contact list. |
| 699 | 2026-04-21 | Klaviyo · G2 · what they dislike · 4★ | platform is more expensive than competitors corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 702 | 2026-04-21 | Klaviyo · G2 · what they dislike · 5★ | Pricey once your list begins to grow, it's expensive for a solo creator. |
| 708 | 2026-04-14 | Klaviyo · G2 · what they dislike · 5★ | The main downside of Klaviyo is its pricing as your contact list scales, and some advanced automation features can take time to learn at first. also: takes time to learn corrected by hand: says it takes time to learn |
| 717 | 2026-04-07 | Klaviyo · G2 · what they dislike · 5★ | Klaviyo can be a bit pricey but you get what you pay for. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 720 | 2026-04-08 | Klaviyo · G2 · what they dislike · 4★ | Pricing is based on profiles, whether they are subscribed, active or not. Over the years we have 40k profiles which would cost us over $600 a month. In order to lower this to a cost we can warrant we have to suppress these profiles that haven't interacted for a while. We only email around 8k at the most at any one time. You pay for text messages and unused credits do not rollover, so that's disappointing too. |
| 726 | 2026-04-03 | Klaviyo · G2 · what they dislike · 4★ | The pricing is definitely too high. The main problem is that you need to have one Klaviyo account per Shopify store, which would 5x the costs in our case. corrected by hand: says it costs too much |
| 738 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | The thing I dislike most is that some advanced functions are not very simple at first. If you need to build more complex logic, test many scenarios, or find the reason of issue, it can take extra time. Also the price is not small, especially when contact base grows. Sometimes I would like to have more flexible reporting and more simple navigation between some sections. also: request for more detailed analytics; takes time to learn corrected by hand: says it takes time to learn |
| 741 | 2026-03-19 | Klaviyo · G2 · what they dislike · 3★ | It's expensive and clunky. There's no easy way to take out Texas SMS numbers or specific groups without manually suppressing. They should be able to identify Texas phone numbers (or any state that requires additional registrations or regulations) and exclude them if you want. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 756 | 2026-03-12 | Klaviyo · G2 · what they dislike · 5★ | sometimes i feel the price is a bit too high corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 774 | 2026-03-11 | Klaviyo · G2 · what they dislike · 4★ | One thing that could be improved is the cost. It is rather expensive. Also, I would like it if it could integrate even more with Shopify thoroughly without adding extra cost. Maybe some help with analytics would be nice too. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 780 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | payment plan too complex and too espensive corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 789 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | I would like more aggressive pricing on SMS for non-US markets. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 795 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | I want more template options and a lower SMS cost. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 810 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | The pricing! It is a very big investment for a small business, and I am trying hard to keep being a customer. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 830 | 2026-07-03 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 834 | 2026-04-27 | Klaviyo · Trustpilot · 2★ | Overpriced, overcomplicated, and under-supported.. Don't get lured in by the Shopify integration alone. Klaviyo has become an endless money pit where you pay a premium for 'bloatware'—features that sound good on paper but offer no real utility. Their pricing keeps climbing, yet the customer service remains abysmal. For the price they charge, you’d expect a much higher level of support and care. It’s simply not worth the investment anymore, and we will be moving our business elsewhere. also: support is hard to reach, or a bot |
| 851 | 2026-01-31 | Klaviyo · Trustpilot · 1★ | Since the day when Klaviyo was rising…. Since the day when Klaviyo was rising their prices extremely high I decided to cancel it. Now after almost 2 years I activated it suppressed almost all emails I they force me to pay at least $720 monthly. Thats nonsense - Klaviyo will pay for it the hard way. |
| 863 | 2025-11-07 | Klaviyo · Trustpilot · 1★ | They are loosing my time. If it were possible to attach image, I would attach a screenshot of their invoice.
Klaviyo is loosing my time. STOP loosing my time! I paid for klaviyo just yesterday. I realized their app is from the past century: everything is very difficult to execute while their prices are high.
Worst UI/UX!!!
BFCM is running up. I must launch an ad campaign to make sales, have fans and be ready to enter the BFCM with confidence. But their medieval app is loosing my time! corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 931 | 2026-10-07 | Brevo · G2 · what they dislike · 5★ | Sometimes I find it difficult with Brevo because they easily add up the number of users and charge more. Also, if I try to send more emails, they upgrade my plan without notice, which is inconvenient. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 970 | 2026-09-22 | Brevo · G2 · what they dislike · 5★ | The free plan gives you very little to work with, so you hit its limits pretty fast. Once you upgrade, the monthly cost jumps up more than I expected, and even then, each paid tier has its own restrictions. So you're never really free of limitations, you just get slightly fewer of them the more you pay. |
| 1107 | 2026-10-12 | Brevo · Trustpilot · 4★ | Brevo is looking great so far. My wife and I have started using Brevo for our small campsite business a few weeks ago and so far we are finding it very good to use. We were on a free plan of Mailchimp but found that their limits kept changing and almost pushing you out, but we're a very small business trying to grow to pay for more sending. Because we have guests staying, we have more than Mailchimp's 250 allowed subscribers, but don't send high volumes.
Brevo ticks all of our boxes and is much more generous to free users, which puts it in a good place for us to upgrade one day soon as our small business grows. corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
support is hard to reach, or a bot · 61
| # | Date | Where | What they wrote |
|---|---|---|---|
| 217 | 2026-03-24 | Mailchimp · G2 · what they dislike · 1★ | not shown: too long to quote whole |
| 218 | 2026-03-24 | Mailchimp · G2 · what it solves for them · 1★ | Nothing anymore. I left the platform after they deleted my survey data without warning during a plan downgrade and failed to respond to two separate support escalations over the course of 9 days. |
| 226 | 2026-10-29 | Mailchimp · Trustpilot · 1★ | absolute terrible company. absolute terrible company. DO NOT DEAL WITH THEM. Everything is bad, support, etc. They are the worst ESP i ever worked with. Good thing is there are dozends of other ones with better service, better quality and business practices :) |
| 227 | 2026-10-28 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole |
| 234 | 2026-10-21 | Mailchimp · Trustpilot · 4★ | not shown: too long to quote whole |
| 235 | 2026-10-20 | Mailchimp · Trustpilot · 1★ | The actual software/service is very…. The actual software/service is very good, but the way they have dealt with erroneous billing, customer service and all other facets has left a very sour taste. Hugely disappointed, and I will never use again. |
| 239 | 2026-10-12 | Mailchimp · Trustpilot · 3★ | I would like more information regarding…. I would like more information regarding my email sending reputation; the information provided hasn't helped me improve it, and the information I've received from the support team has been slow to arrive and not very helpful. |
| 245 | 2026-10-02 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: account suspended without warning; poor deliverability and spam folder flags |
| 247 | 2026-09-28 | Mailchimp · Trustpilot · 3★ | Responses are not fast enough to…. Responses are not fast enough to address immediate concerns |
| 251 | 2026-09-25 | Mailchimp · Trustpilot · 1★ | Like most companies that dont care…. Like most companies that dont care about customer experience they make it impossible to get in touch with a reach support person so they can save money and just use AI or keep you going in circles with automated voice lines. |
| 254 | 2026-09-23 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 255 | 2026-09-22 | Mailchimp · Trustpilot · 1★ | Expensive and no human support.. Expensive, and terrible service.
We are already looking for an alternative.
Not worth it. also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 258 | 2026-09-20 | Mailchimp · Trustpilot · 1★ | Not fixed!. I wrote to intuit as they requested after my last review. The took my credit away without applying it. So, I just lost money with customer service that was supposed to fix the issue. They did fix my plan at least. But I am out the credit of $12.75 I was given by customer service for all the trouble. |
| 268 | 2026-09-05 | Mailchimp · Trustpilot · 1★ | Could not load validated email…. Could not load validated email contacts. Support was totally worthless. Essentially they said it was my problem and that the list had issues. The list was a validated list from a major scientific conference that was asking for updates on the attending companies. I went to constant contact and uploaded contacts with no issues in about 2 minutes after I spend hours arguing with Mail Chimp. Totally clueless. DO NOT USE MAILCHIMP! |
| 271 | 2026-09-02 | Mailchimp · Trustpilot · 1★ | So hard to get ahold of anyone. So hard to get ahold of anyone, except in onboarding. |
| 282 | 2026-08-16 | Mailchimp · Trustpilot · 1★ | Terrible upgrades and customer service. They updated their system in a way that changed my ability to add lists for tagging, and none of their support team had a clue. They kept telling me to do it the old way and referred me to old support articles with incorrect information. When I need to get tags added to get emails out for an event, this platform failed me, and I wouldn't recommend it or their lack of customer service to anyone |
| 364 | 2026-10-08 | Constant Contact · G2 · what they dislike · 4★ | Quality of support wasn’t as strong for me. Sending outbound emails, A/B testing, social publishing, and social ads weren’t useful for my use case. |
| 401 | 2026-10-06 | Constant Contact · G2 · what they dislike · 4★ | Quality of support could be better. I felt while reporting the issue and getting feedback took time |
| 523 | 2026-10-24 | Constant Contact · Trustpilot · 1★ | not shown: too long to quote whole also: billing, cancelling or refunds go wrong |
| 539 | 2026-10-12 | Constant Contact · Trustpilot · 1★ | FRUADULANT COMPANY. after paying this company that has contacted me several time for business thye have not reached out to me like they said also i called i few times and left a message and no respones after months. |
| 547 | 2026-10-02 | Constant Contact · Trustpilot · 1★ | not shown: too long to quote whole |
| 554 | 2026-09-28 | Constant Contact · Trustpilot · 3★ | not shown: too long to quote whole |
| 565 | 2026-09-16 | Constant Contact · Trustpilot · 1★ | The only way I can access the system is…. The only way I can access the system is through an incognito page .... what is going on..... Plus the response time is worse than awful...... Has any one at Constant Contact ever read "The Economic Value of Rapid Response Time" ..... I highly recommend it!!!!! |
| 572 | 2026-09-15 | Constant Contact · Trustpilot · 4★ | Convenient and lot of flexibility. It's a very convenient tool to communicate with a large number of people. It's not overly expensive. Does have a couple items I would change if it were up to me but overall it is very productive. Problems generally are handled quickly although it's impossible to get someone on the telephone for action right away. I use Constant Contact 3-4 days a week to create a weekly church newsletter and appreciate its functionality. |
| 672 | 2026-04-28 | Klaviyo · G2 · what they dislike · 5★ | A bit pricy when you have a low amount of email subscribers, and support can be slow sometimes. |
| 696 | 2026-04-09 | Klaviyo · G2 · what they dislike · 5★ | The main downside for us is that, as a smaller business, we don’t get any one-on-one support from Klaviyo beyond live chat. We didn’t receive an onboarding call or have anyone available to help us set up the basics. They provide a lot of reading material, which is helpful, but sometimes it’s simply easier to speak with someone who can walk you through the initial setup and get you started. |
| 711 | 2026-04-10 | Klaviyo · G2 · what they dislike · 4★ | Limited support without a dedicated account rep |
| 777 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | Sometimes they're slow to respond if we have a customer support question or issue. |
| 786 | 2026-03-12 | Klaviyo · G2 · what they dislike · 4★ | As a smaller business, we don't get a hands-on account manager at Klaviyo to help. |
| 812 | 2026-11-02 | Klaviyo · Trustpilot · 1★ | RUN DON'T WALK!. RUN DON'T WALK! This is an expensive, time-wasting CRM with glitches and software bugs and virtually no customer service. If there were a zero I would give it to them. Needless to say, I will be looking for a new CRM. Save yourself time, money, and grief and look elsewhere. Hard to imagine a worse company. also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 815 | 2026-10-22 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole also: billing, cancelling or refunds go wrong |
| 816 | 2026-10-20 | Klaviyo · Trustpilot · 1★ | Not GDPR compliant. Not GDPR compliant. Ended up receiving a large amount of spam due to a klaviyo support employee being clueless about their own job and lying to their own customers to cover this. Employee retaliated by adding my address to their global block list despite being asked not to do that as I did receive email from some of the legit customers. Been unable to get this resolved. |
| 818 | 2026-10-13 | Klaviyo · Trustpilot · 1★ | Worst support we've dealt with. Avoid on any deadline.. Klaviyo support failed us when it mattered. We were migrating a multi-market brand to one account with a fixed launch date. We got days of silence, excuses about holidays and office hours, and "contact support" from the very person assigned to help us. Every answer arrived late or not at all. They pass you from person to person and nobody owns the problem. Never again, and we will not recommend Klaviyo to any client. |
| 819 | 2026-09-05 | Klaviyo · Trustpilot · 1★ | Terrible chat ai and live chat to try…. Terrible chat ai and live chat to try to resolve issues by a program that is not user friendly and the live chat says they will email you the results, but they do not follow all of the details. It takes hours to get anything resolved, if you do! I have missed deadlines because of this. |
| 820 | 2026-08-20 | Klaviyo · Trustpilot · 1★ | Absolute billing nightmare and ghost town support. Look, trying to run lifecycle retention flows on this platform has turned into a total headache lately. Their pricing model is completely predatory. They bill you based on outdated subscriber list sizes, so even after you clean house, you're stuck overpaying for profiles that don't exist anymore. And God forbid you hit a sync bug or media library glitch that bloats your storage with duplicate images—support is totally invisible behind useless bots. Total mess for margins. also: costs too much, or climbs with the list corrected by hand: says it costs too much |
| 822 | 2026-08-19 | Klaviyo · Trustpilot · 1★ | Putting the customer support behind a…. Putting the customer support behind a paywall is appalling! And only when my plan runs out does it start to have unresolvable issues that require support. I am convinced this is intentional! Forums are useless and don't answer your queries. I am moving to a new plat form. Don't recommend and will never use again! |
| 824 | 2026-08-19 | Klaviyo · Trustpilot · 1★ | not shown: names or describes a private person |
| 826 | 2026-08-10 | Klaviyo · Trustpilot · 1★ | Tried to get help with template code…. Tried to get help with template code issues, but Klaviyo locks email/chat support strictly behind paid tiers. To make matters worse, accessing the community forum leads to endless login popup loops. If basic support and community tools don't even function properly, it's hard to trust the platform for long-term operations. Poor user support experience. |
| 827 | 2026-08-08 | Klaviyo · Trustpilot · 1★ | They clearly don't care about poor…. They clearly don't care about poor reviews, but adding mine anyway. Awful billing policy - charging for dormant profiles that are not even subscribed to receive marketing. Terrible customer support. |
| 828 | 2026-07-14 | Klaviyo · Trustpilot · 1★ | The worst customer service. The worst customer service / software support i ever seen in my like |
| 833 | 2026-05-19 | Klaviyo · Trustpilot · 1★ | How did Klaviyo tank this fast?. A company that used to be amazing and is now absolutely horrific. They launch new features and then dont update any of their documentation, not that it matters because the website is always broken anyways and doesn't load. Can't wait to cancel. We pay $4k a month and only have access to AI chatbots who take you around in circles. You want help with a Klaviyo bug? Good luck! You will have to log a ticket and then they just send you an outdated blog article that doesn't help at all. What used to be an excellent email provider is now just a predatory SaaS company like Shopify. |
| 835 | 2026-04-25 | Klaviyo · Trustpilot · 1★ | PARTNER email marketing hacked my…. PARTNER email marketing hacked my Klaviyo accounts, deleted everything. I asked Klaviyo for help. 3 weeks I am emailing with support, they really don't care. I pay 10k USD a month, and they don't give a anything.
NEVER use KLAVIYO, there are enough competitors that are now better. I already told support I will dispute all my bills becuase I CAN'T downgrade, and they are not assisting me how to DOWNGRADE also: billing, cancelling or refunds go wrong |
| 839 | 2026-03-20 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole |
| 841 | 2026-03-13 | Klaviyo · Trustpilot · 1★ | Terrible - Avoid!. Support is terrible, the system is terrible, and delivery is terrible. also: poor deliverability and spam folder flags |
| 842 | 2026-03-08 | Klaviyo · Trustpilot · 1★ | chat support available 24/7... LIES!. chat support available 24/7. chat support is an AI bot which is poorly trained. Email support available 24/7. Actually means you can email support 24/7 they will reply during office hours! The con is real with Klaviyo. |
| 846 | 2026-03-05 | Klaviyo · Trustpilot · 1★ | klaviyo's customer support truly sucks. klaviyo's customer support truly sucks. It takes hours for each request to be responded to. Their sync system can upload stuff, but cannot delete it. Bad design flaws also in terms of the media library. It will make copies upon copies of every deviation of an image, resulting in thousands of images that all appear to be duplicative. Again, no way of deleting images either. Honestly, idiotic designers with very little foresight. |
| 850 | 2026-02-01 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole |
| 853 | 2026-01-30 | Klaviyo · Trustpilot · 1★ | This JUNK software clobbered my…. This JUNK software clobbered my WhatsApp app, and then told me I had to contact Meta to solve the problem. The Klaviyo support person was not just clueless, they were down right rude. I would never recommend this software. |
| 858 | 2025-12-31 | Klaviyo · Trustpilot · 1★ | Poor Customer Service. I recently transferred my Klaviyo account to a new owner, expecting the billing to stop on my end. Unfortunately, I’m still being charged even though I no longer have control over the account. The process for resolving this issue has been unclear and time-consuming, and I haven’t received a satisfactory resolution. This experience makes me question Klaviyo’s account management and billing practices. I would not recommend Klaviyo unless they improve transparency and support for ownership transfers. |
| 859 | 2025-12-15 | Klaviyo · Trustpilot · 1★ | Unauthorized charge. Klaviyo charged my business debit card for $30.00 I never signed up for any free trial or subscription. I tried to reach this company through their site's help center, sales, customer support but got nowhere. Worst part is, how did they acquire my cards credentials!!! STAY AWAY FROM THESE PEOPLE |
| 865 | 2025-11-03 | Klaviyo · Trustpilot · 2★ | I’ve lost revenue and wasted hours…. I’ve lost revenue and wasted hours dealing with broken automations, confusing dashboards, and slow support. Definitely frustrating. |
| 867 | 2025-10-25 | Klaviyo · Trustpilot · 1★ | Klaviyo Zero customer service. Klaviyo Zero customer service, after purchase. I have emailed the success-klaviyo.com email 14 times now with the intention of increasing my usage. HOWEVER, all I get is the same spam reply, log into your account and click ?. Tried sending to all the email addresses sending the same email "I can't access my account". 5 days later I stopped the payment, through my bank. Now I get emails asking what is the problem?, how can we help? There are plenty of great products out there, Klaviyo is DEFINITELY not one of them. |
| 994 | 2026-09-24 | Brevo · G2 · what they dislike · 4★ | Maybe offer a customer service number. I tried to speak with someone to address billing and couldn't reach anyone. |
| 1104 | 2026-10-18 | Brevo · Trustpilot · 2★ | Used to love Brevo and have been using them for years. I used to love Brevo and have been using them for years. But ever since they replaced their support with south asian team and ai, customer support has been atrocious. They never fully understand my issue, and just tell me to do exactly what I'm trying to solve. Seems like they are just outsourcing support to untrained cheap labour. |
| 1105 | 2026-10-14 | Brevo · Trustpilot · 1★ | Such a frustrating pre-purchase…. Such a frustrating pre-purchase experience. Website didn't function properly, preventing me from scheduling a demo. Abhorrent live chat support basically sealed the deal. |
| 1106 | 2026-10-13 | Brevo · Trustpilot · 1★ | not shown: too long to quote whole |
| 1109 | 2026-10-10 | Brevo · Trustpilot · 1★ | Bravo for free edition has no customer…. Bravo for free edition has no customer support other than their AI when I registered for the standard program still cannot get a human being to help me get a camping started horrible horrible horrible customer service. I’ve left many emails eight with zero response. Nobody bothers to call you in the phone to say whatever do not use them they’re terrible. |
| 1115 | 2026-09-25 | Brevo · Trustpilot · 2★ | RUN!!. RUN!!! their system is great but there service and support is non existent if you need help. You get stuck in a loop with a bot and even when you can get in touch with an actual person, they cut and paste computer generated answers. An absolutely useless company. |
| 1131 | 2026-09-07 | Brevo · Trustpilot · 1★ | not shown: too long to quote whole |
| 1135 | 2026-09-03 | Brevo · Trustpilot · 2★ | I just signed up for Brevo. I just signed up for Brevo, and frankly, it's not very user friendly. I just want to send a mass email without a complicated design template. It's not showing me that option. Of course, none of these sites have customer service, so it's impossible to interact with anyone for help. I guess I'll have to design a template, starting from some company that sells plants, in order to send the email that I want... or switch to a more user-friendly platform. |
| 1160 | 2026-07-20 | Brevo · Trustpilot · 1★ | They have the worst customer support…. They have the worst customer support I've ever seen. Their support center has absolutely disgusting customer service. They don't listen to you at all and just keep running you around in circles. They couldn't validate my account for a whole month (!), despite me following their instructions—why demand action from me if you're not going to help? |
good segmentation · 89
| # | Date | Where | What they wrote |
|---|---|---|---|
| 8 | 2026-10-17 | Mailchimp · G2 · what they dislike · 5★ | Difficult to compose the list of emails of who to send it to. That part is time consuming. Yet, Mailchimp made my way possible by allowing me to import all of my contacts and then eliminate from 5,000 to the pared down list of 600. Still time consuming; but well organized with an option to create groups. However, I found the mailing to all most satisfying with as many as 250 openings for one Send of the same graphic! |
| 18 | 2026-09-22 | Mailchimp · G2 · what it solves for them · 5★ | I use Intuit Mailchimp Email Marketing for mass contacting and creating client-specific groups, making email deployment efficient and personalized. It's easy to make emails look professional, and I can auto resend them, improving the open rate. |
| 44 | 2026-07-09 | Mailchimp · G2 · what they like best · 5★ | Tags and segments make audience management easier. I love having the ability to schedule communications ahead of time using send time optimization. Also have found the support team helpful and the webcasts MailChimp hosts are both engaging and informative. also: helpful human support |
| 46 | 2026-07-09 | Mailchimp · G2 · what it solves for them · 5★ | Creating a user friendly, easy to understand interface to facilitate email marketing campaigns. Also the audience details help us understand our audience, demographics, and how they interact with our content. The reporting is helpful. |
| 52 | 2026-07-01 | Mailchimp · G2 · what it solves for them · 5★ | Intuit Mailchimp email marketing solves the challenges of creating, managing, and optimizing email campaigns in an efficent and organized way. It provides tools for audience segmentation, marketing automation, customizable email templates, and performance analytics, allowing campaigns. |
| 74 | 2026-06-05 | Mailchimp · G2 · what they like best · 5★ | The drag and drop email builder is intuitive and the audience segmentation tools helped us improve our open rates significantly and I like that the reporting dashboard provides a clear overview of campaign performance and audience engagement. also: easy to make and send campaigns |
| 76 | 2026-06-05 | Mailchimp · G2 · what it solves for them · 5★ | It allows us to easily select target audiences for a wide range of different email campaigns and it reliably handles newsletter distribution making audience growth much easier to manage. |
| 104 | 2026-05-19 | Mailchimp · G2 · what they like best · 4★ | I think it is a great tool for someone who is new to email marketing. The structure is simple, straightforward and user-friendly. It is easy to organize your audience and segments, and I find the formatting to be approachable. |
| 115 | 2026-05-18 | Mailchimp · G2 · what it solves for them · 4★ | The problem that Mailchimp solves is handing big audiences and being able to grow as your business expands. I like the intergeration of tags because it helps sort how the different communities a segregated and what services they are subscribed to. |
| 138 | 2026-05-05 | Mailchimp · G2 · what they like best · 3★ | A built-in CRM (Customer Relationship Management) system helping in better audience targeting but it's bit complex when compared to Moosend. Better segmentation in turn enhances campaign performance. It integrates really well with Drupal. also: seamless third-party and ecommerce integrations |
| 168 | 2026-04-27 | Mailchimp · G2 · what they like best · 5★ | not shown: too long to quote whole also: seamless third-party and ecommerce integrations |
| 197 | 2026-04-21 | Mailchimp · G2 · what it solves for them · 4★ | Able to store customer emails and info and good at segregating customers as needed |
| 311 | 2026-10-13 | Constant Contact · G2 · what it solves for them · 5★ | It gives me the numbers I care about: how many leads came in, how many converted, how many quit, and how many made it to the PET exam preparation stage. It also helps me separate real buyers from people who only ask about the price, and start afternoon meetings with context instead of from zero. The AI helped by challenging whether Constant Contact is even a good fit for me, and gave me a concrete test (count how many of my last 30 prospects left an email address) so I could avoid finding out the hard way after a few subscription payments. |
| 435 | 2026-09-16 | Constant Contact · G2 · what it solves for them · 4★ | not shown: too long to quote whole |
| 450 | 2026-09-30 | Constant Contact · G2 · what it solves for them · 5★ | I use Constant Contact to easily bulk email supporters and participants, keeping contact groups separate for fundraisers and program opportunities. |
| 577 | 2026-10-22 | Klaviyo · G2 · what they like best · 5★ | I find Klaviyo much easier to use and navigate, and the options are self-explanatory. It makes it easier for me to manage email and SMS automations and broadcast campaigns for my clients’ subscribers. I like being able to segment audiences for campaigns, connect many different apps, and see the performance of email campaigns, flows, and sign-up forms. Setup used to be a bit technical, but now it’s pretty much one click. also: seamless third-party and ecommerce integrations |
| 580 | 2026-10-22 | Klaviyo · G2 · what they like best · 5★ | not shown: too long to quote whole also: automations that save time |
| 590 | 2026-10-06 | Klaviyo · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 593 | 2026-09-30 | Klaviyo · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 595 | 2026-09-30 | Klaviyo · G2 · what it solves for them · 5★ | not shown: too long to quote whole |
| 596 | 2026-10-04 | Klaviyo · G2 · what they like best · 5★ | I really appreciate how Klaviyo helps us track customer behavior, which is quite useful. The customizable SMS, chat, and emails are great for our marketing needs. I also like the automatic email and SMS triggers based on customer behavior, which makes our marketing strategies more efficient. |
| 598 | 2026-10-04 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo offers customizable SMS, chat, and email, helping us track customer behavior and set triggers based on that behavior. |
| 620 | 2026-05-20 | Klaviyo · G2 · what they like best · 3★ | not shown: too long to quote whole also: easy to make and send campaigns |
| 632 | 2026-04-30 | Klaviyo · G2 · what they like best · 5★ | not shown: too long to quote whole also: seamless third-party and ecommerce integrations |
| 634 | 2026-04-30 | Klaviyo · G2 · what it solves for them · 5★ | We use Klaviyo to pull customer data from Shopify and segment email marketing. The analytics dashboard helps us assess campaign performance. Segmentation allows us to send timely messages, enhancing effectiveness. The email builder could be more powerful, but overall, it streamlines our processes. also: seamless third-party and ecommerce integrations; the email editor is clunky |
| 644 | 2026-04-30 | Klaviyo · G2 · what they like best · 5★ | I like how intuitive Klaviyo is, especially in allowing us to manage multiple brands separately. We can easily create our own segments, email templates, and flows. The data is robust, and I appreciate being able to see reports within a campaign or flow or across all data. I also like the deliverability metrics. The new portfolio feature to view all brands and the addition of email template folders are great improvements. |
| 647 | 2026-04-30 | Klaviyo · G2 · what they like best · 5★ | What I like most about Klaviyo is how powerful its segmentation and automation are. They let me send highly personalized email and SMS campaigns based on real customer behavior. |
| 650 | 2026-04-28 | Klaviyo · G2 · what they like best · 5★ | I really appreciate that Klaviyo integrates everything into one platform, so all my lists, including email, review, and customer lists, are in the same area. It has powerful segmentation capabilities where I can create highly detailed dynamic segments using limited conditions, which is quite advantageous. The automation flows are strong, with some pre-built options, but I can also create my own, making it effective for re-engaging customers who haven’t returned yet. The ease of setup was great; even though it's best for mid to large commerce brands, we had no issues as a smaller brand. |
| 686 | 2025-12-18 | Klaviyo · G2 · what they like best · 4★ | Klaviyo has very easy-to-use templates and rich segmentation options. The platform is also always evolving, mostly for the good. It is not a stagnant program. The customer support is also great. also: helpful human support |
| 688 | 2025-12-18 | Klaviyo · G2 · what it solves for them · 4★ | Klaviyo is a strong data collection platform that allows me to use what I know about my customers to provide targeted marketing messages. |
| 689 | 2026-04-21 | Klaviyo · G2 · what they like best · 5★ | What I like best about Klaviyo is how easy it is to create personalized email and SMS campaigns. The platform gives me powerful segmentation tools, intuitive automation flows, and detailed analytics that help me understand my audience and improve performance. also: easy to make and send campaigns |
| 701 | 2026-04-21 | Klaviyo · G2 · what they like best · 5★ | I use Klaviyo for email marketing and audience segmentation. It replaced the guesswork in my email marketing by letting me see exactly who's engaging and send the right message to the right people. I really like the segmentation feature; I can split my audience by behavior and send much more targeted campaigns. I can separate buyers from non-buyers and people who clicked a brand deal from those who didn't. The initial setup with Klaviyo was really smooth, and the Shopify integration was basically plug and play. also: seamless third-party and ecommerce integrations |
| 703 | 2026-04-21 | Klaviyo · G2 · what it solves for them · 5★ | I use Klaviyo to replace guesswork in email marketing by seeing who's engaging and delivering the right messages. It lets me segment my audience based on behavior, so I can send more targeted campaigns. |
| 707 | 2026-04-14 | Klaviyo · G2 · what they like best · 5★ | What I like best about Klaviyo is how user-friendly it is while still offering advanced automation and segmentation features. It helps businesses send more targeted messages and better understand customer behavior through its reporting tools. |
| 721 | 2026-04-08 | Klaviyo · G2 · what it solves for them · 4★ | It's great for segmenting customers for targeted emailing so I can target those who have looked at our purchased specific products or only email those with specific interests. |
| 722 | 2026-04-02 | Klaviyo · G2 · what they like best · 4★ | not shown: too long to quote whole also: easy to make and send campaigns |
| 724 | 2026-04-02 | Klaviyo · G2 · what it solves for them · 4★ | Klaviyo helps with AI-driven email segmentation, suggesting content and supporting drag-and-drop design, saving time. It tracks revenue from email campaigns and simplifies the process by reducing the need for creative work and complex searches. |
| 730 | 2026-03-25 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo helps with customer conversion and retention through email marketing automation and smart customer segmentation, leading to high open and conversion rates. |
| 737 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | What I like best about Klaviyo is the segmentation and automation possibilities. We can create different flows based on customer actions, behavior, and lifecycle stage, so communication becomes much more relevant. The interface is mostly user-friendly, and analytics helps to understand campaign results fast. It is very useful for retention marketing, especially when you need to manage many audiences and personalized communication. |
| 743 | 2026-03-19 | Klaviyo · G2 · what they like best · 5★ | I find Klaviyo easy to use, which is really important for me. I appreciate how it helps me with segmentation, allowing me to create customer segments and send specific campaigns to those specific segments. The easy setup is also a big plus, and the weekly learnings have been very helpful in getting the most out of the platform. |
| 745 | 2026-03-19 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo connects with my clients and nourishes these relationships. I find it easy to use, helps with segmentation and lets me create customer segments to send specific campaigns. |
| 746 | 2026-03-16 | Klaviyo · G2 · what they like best · 5★ | I find Klaviyo very intuitive and clear. I like the ability to create customizable content, which makes it extensive and adaptable to our needs. I particularly appreciate that we can customize email campaigns, landing pages, and sign-up pages so that they match our brand both in terms of content and appearance. The ability to target much more precisely along the customer journey is also a big plus for me. Additionally, the initial setup of Klaviyo was very easy. |
| 760 | 2026-03-12 | Klaviyo · G2 · what it solves for them · 5★ | Klavyio allows us to see who is most engaged with our brand and market to customers accordingly. If we have a delivery hiccup or a menu change we are able to quickly reach all of our customers without having to text everyone individually. |
| 764 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | What I value most about Klaviyo is its segmentation and automation capabilities. It allows you to create very advanced flows based on user behavior and easily connect ecommerce data with personalized campaigns. Additionally, the integration with Shopify is very robust and makes it much easier to work with events, audiences, and analytics in one place. also: seamless third-party and ecommerce integrations |
| 766 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo primarily solves the problem of converting customer data into sales. It allows you to identify user behavior (what they view, what they add to the cart, what they purchase) and use that information to send automated and personalized messages at the right time. Instead of sending irrelevant mass campaigns, you can recover abandoned carts, reactivate inactive customers, or recommend products based on their purchase history, which generates more revenue with much more efficient communication. |
| 776 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | It's very intuitive and not hard to figure out. I also like how granular you can get the flows and segments for better retargeting initiatives. |
| 785 | 2026-03-12 | Klaviyo · G2 · what they like best · 4★ | I love how easy it is to use and there's loads you can do with it. Being able to segment different audiences and send them relevant communications based on behaviours is great. They also hold educational sessions which I find really helpful. |
| 793 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo helps me connect with, reengage, and segment customers for my Shopify store. |
| 802 | 2026-03-12 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo offers a great drag and drop editor, simplifies email duplication, has strong segmentation capabilities, and provides tools like profile merging, smart send time testing and universal blocks. |
| 809 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | I use Klaviyo for email marketing for my jewelry brand, and it's very accurate with great insights. I love how I can track clients and their behavior on my e-shop. I really appreciate the specific analytics and features that give me insights into customer behavior, like understanding where they click, the products they view, and the checkouts initiated. The initial setup was very easy with no issues. |
| 811 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | I find Klaviyo provides accurate insights, allowing me to track client behavior on my e-shop effectively. |
| 872 | 2026-09-24 | Brevo · G2 · what they like best · 5★ | AI makes the process easier. It can take simple words and make them into something well-thought-out and grammatically correct, and it is always a great addition. Managing email, SMS, WhatsApp, and other campaigns from one platform simplified multichannel marketing greatly. The marketing automation workflows based on customer behavior reached people at the right time consistently, and segmentation and personalization led to some improvement. |
| 874 | 2026-09-24 | Brevo · G2 · what it solves for them · 5★ | It simplified multichannel marketing greatly, and the automation workflows consistently reached people at the right time. The AI helped me turn simple words into something more well-thought-out and grammatically correct, and segmentation and personalization brought some improvement. |
| 881 | 2026-10-28 | Brevo · G2 · 4★ | not shown: too long to quote whole |
| 882 | 2026-10-26 | Brevo · G2 · 5★ | not shown: too long to quote whole also: automations that save time |
| 905 | 2026-10-12 | Brevo · G2 · what it solves for them · 5★ | not shown: too long to quote whole also: seamless third-party and ecommerce integrations |
| 908 | 2026-09-29 | Brevo · G2 · what it solves for them · 5★ | Brevo solves the problem of fragmented marketing and communication channels by bringing email, SMS, WhatsApp, and CRM tools together into a single unified platform. This benefits me by saving me a significant amount of time, eliminating the need to juggle multiple disconnected tools, and making it effortless to run targeted, automated campaigns that keep my customer data and communications completely organized in one place. |
| 918 | 2026-01-13 | Brevo · G2 · what they like best · 5★ | What I like best about the Brevo Marketing Platform is that it brings email, SMS, automation, and CRM together in one easy-to-use tool. It’s simple to navigate, offers strong automation for lifecycle campaigns, and provides solid segmentation and reporting without feeling overwhelming. On top of that, its pricing is very reasonable, which makes it a great option for small to mid-sized teams that want powerful marketing capabilities without enterprise-level complexity. |
| 921 | 2026-10-09 | Brevo · G2 · what they like best · 5★ | Combining Email and SMS within the same automation workflows was seamless and easy to set up. The automated welcome sequence and abandoned cart workflow worked exceptionally well, with triggers that reliably sent an initial email immediately after the action and then followed up with a conditional SMS reminder 24 hours later if the email wasn’t opened. Segmenting subscribers based on past purchase history and engagement activity (active vs. inactive users) allowed for much more relevant messaging. |
| 923 | 2026-10-09 | Brevo · G2 · what it solves for them · 5★ | It simplified multichannel marketing greatly by letting me run Email and SMS together in the same workflows. The workflows consistently reached people at the right time, and segmentation based on purchase history and engagement led to a significant improvement in campaign relevance and more relevant messaging. |
| 926 | 2026-10-08 | Brevo · G2 · what it solves for them · 5★ | It makes it easier, safer and more convenient to work with emails and helps me get emails ready for sending. Having several channels in a single place simplified campaign management and decreased tool switching. I saved some time making an email message using the AI and made it more relevant to various segments by using segmentation/personalization but with some adjustments. |
| 927 | 2026-10-07 | Brevo · G2 · what they like best · 4★ | not shown: too long to quote whole |
| 929 | 2026-10-07 | Brevo · G2 · what it solves for them · 4★ | Brevo centralizes email and SMS for full stack engagement, improving conversion and loyalty. Its unified data platform enables precise segmentation and automation for personalized campaigns, boosting ROI across channels. It replaced fragmented solutions, consolidating data for seamless omnichannel execution. |
| 933 | 2026-10-06 | Brevo · G2 · what they like best · 4★ | I like the AI-assisted content features for drafting and refining email campaign copy. It quickly generated a usable starting point and saved me time on wording and structure. Building and personalizing emails and automated email responses work well for me, and the segmentation and personalization tools led to a significant improvement in campaign relevance. Multichannel marketing from one platform simplified things somewhat, and the workflows usually reached people at the right time. |
| 935 | 2026-10-06 | Brevo · G2 · what it solves for them · 4★ | It saved me time by giving me a usable starting point for email copy, and segmentation and personalization significantly improved campaign relevance. Automation workflows usually helped reach people at the right time, and managing multichannel campaigns in one platform simplified things somewhat. |
| 959 | 2026-09-15 | Brevo · G2 · what it solves for them · 4★ | Using transactional emails by API to match user experience and behaviour helps us deliver the right message at the right time, to the right people. Overall, Brevo’s segmentation and personalization features have significantly improved campaign relevance and help our communications team do a better job. |
| 975 | 2026-09-30 | Brevo · G2 · what they like best · 4★ | I like having email, SMS, WhatsApp, and other channels in one platform. It reduced the number of tools we juggle for internal newsletters, client updates, event invites, and lead nurturing, and lets us manage contacts, templates, and reporting from a single interface. Segmentation and personalization have been a big plus for tailoring messages by stakeholder group (service line, role, engagement level). Brevo’s AI subject-line suggestions were also genuinely helpful for ideation and produced more engaging options than our initial drafts. |
| 977 | 2026-09-30 | Brevo · G2 · what it solves for them · 4★ | Having multiple channels in one place made planning and executing multichannel campaigns faster and more consistent. Segmentation and personalization helped us avoid one-size-fits-all emails and made campaigns more relevant, with improved open and engagement rates. The AI subject-line suggestions contributed to a noticeable lift in open rates on an event-invite send. |
| 981 | 2026-09-30 | Brevo · G2 · what they like best · 5★ | I need a solid free tier for email journeys, and Brevo delivers that. Email tracking and email sequences are important for me, and the AI copilot is a nice added bonus. Managing email, SMS, WhatsApp, and other campaigns from one platform simplified multichannel marketing greatly, and the segmentation and personalization tools were a significant improvement. |
| 983 | 2026-09-30 | Brevo · G2 · what it solves for them · 5★ | It simplified multichannel marketing greatly, and segmentation and personalization led to a significant improvement. |
| 984 | 2026-09-29 | Brevo · G2 · what they like best · 5★ | not shown: too long to quote whole also: seamless third-party and ecommerce integrations |
| 986 | 2026-09-29 | Brevo · G2 · what it solves for them · 5★ | I was able to segment audiences based on interests, previous interactions, or engagement level and send more targeted content instead of the same message to the entire contact base. A welcome workflow worked well: when a new contact joined a list, they were automatically segmented and received the right email sequence without manual intervention. The AI was useful for generating or improving email copy, especially for quickly creating subject lines or alternative wording. |
| 989 | 2026-09-29 | Brevo · G2 · what it solves for them · 4★ | I use Brevo Marketing Platform to manage guest contacts, send promotional emails, and create targeted campaigns, saving my sales team tasks and time. It organizes guests into groups for relevant offers and follow-ups, handling booking confirmations, pre-arrival info, post-stay messages, and feedback. |
| 992 | 2026-09-28 | Brevo · G2 · what it solves for them · 4★ | I use Brevo Marketing Platform to manage all communication flows and lead nurturing and scoring processes, integrating essential automations that support customer segmentation, all in a single dashboard that is easy to implement. |
| 1011 | 2026-09-25 | Brevo · G2 · what they like best · 4★ | I like that I can manage email, SMS, WhatsApp and other campaigns all from one place instead of using separate platforms. It saved us time, made campaign management more efficient, and gave us a clearer view of how our marketing was performing across different channels. The automation workflows consistently helped us engage people at the right time based on their actions and behaviour, reducing the need for manual follow-up and making communications feel more relevant and timely. Segmentation and personalisation also helped us send more targeted messages to different audience groups. |
| 1026 | 2026-09-23 | Brevo · G2 · what they like best · 5★ | I like how it helps organize my email list and segmentation. It was pretty well and quickly done. The workflows reach people at the right time consistently, and the segmentation and personalization tools made a significant improvement in campaign relevance. |
| 1028 | 2026-09-23 | Brevo · G2 · what it solves for them · 5★ | I was able to organize my email list and segmentation quickly, and I saw a significant improvement in campaign relevance. Workflows consistently reached people at the right time. |
| 1032 | 2026-09-22 | Brevo · G2 · what they like best · 5★ | It simplified multichannel marketing greatly. The marketing automation workflows consistently reached people at the right time, and the segmentation and personalization tools made a significant improvement in campaign relevance. |
| 1034 | 2026-09-22 | Brevo · G2 · what it solves for them · 5★ | I was able to manage multichannel campaigns more easily, reach people at the right time consistently with workflows, and improve campaign relevance significantly through segmentation and personalization. |
| 1043 | 2026-09-22 | Brevo · G2 · what it solves for them · 5★ | It simplified multichannel marketing a lot day to day, especially email plus social: we plan both in Brevo, preview the email, and publish without exporting a list or opening another tool. A welcome series based on signup reaches people at the right time, and segmentation (recent buyers vs. browsers) made product emails more relevant. Click rate moved up a bit. The AI writer saved me time on a launch subject line, and that email had a better open rate than the one I wrote from scratch the week before. |
| 1052 | 2026-09-22 | Brevo · G2 · what it solves for them · 4★ | Brevo has made email campaign management less time-consuming and easier to stay on top of by keeping workflows and email marketing activities organized and running smoothly. It’s helped me organize contacts, nurture prospects through targeted campaigns, and maintain consistent communication without juggling multiple tools. The AI writing assistance sped up the creative process by producing useful subject-line and messaging options quickly, and segmentation/personalization significantly improved campaign relevance. also: automations that save time |
| 1071 | 2026-09-15 | Brevo · G2 · what they like best · 5★ | They make managing email marketing faster and more reliable. The Data Import & Export Tools make it easy to move and update customer data, Email and Mobile Preview helps ensure campaigns look professional across different devices before sending, and Manage Email Lists makes it much easier to organise contacts, segment audiences, and send the right campaigns to the right people. |
| 1073 | 2026-09-15 | Brevo · G2 · what it solves for them · 5★ | Email marketing feels faster and more reliable, and it’s easier to keep customer data updated, make sure campaigns look professional across devices, and organise and segment contacts so the right campaigns go to the right people. |
| 1074 | 2026-09-15 | Brevo · G2 · what they like best · 5★ | I love being able to manage lists by targets and sales objectives, because profiles are different and segmentation is important. Importing is also essential since these are important databases: being able to add them to lists and then exploit the data gives me a better overview of what works or not. The dashboard provides valuable information for this. Overall, segmentation and personalization have brought a significant improvement in the relevance of the campaigns. |
| 1076 | 2026-09-15 | Brevo · G2 · what it solves for them · 5★ | It allows me to better segment by targets and sales objectives, and to have a better overview of what works or not thanks to the import of large databases and the information from the dashboard. I have noticed a significant improvement in the relevance of the campaigns through segmentation and personalization. |
| 1080 | 2026-09-01 | Brevo · G2 · what they like best · 5★ | What I like best is having transactional email and marketing campaigns in the same platform — I don't juggle two tools or two contact lists. The free/low tiers are genuinely usable, so it scaled with me instead of forcing an upgrade early. Deliverability has been solid, the automation workflows cover my newsletters and follow-ups without custom code, and as an EU-hosted service it fits my GDPR requirements cleanly. The contact segmentation is straightforward once set up. |
| 1082 | 2026-09-01 | Brevo · G2 · what it solves for them · 5★ | Brevo is how I stay in touch with my user base — product announcements, release news, and re-engagement emails to people who signed up a while ago. Before, that communication was scattered or didn't happen at all; now it's centralized in one place with the contact list, segmentation, and sending all together. The practical benefit is that I can reach the right segment without exporting CSVs between tools, and I can see what actually gets opened and clicked, which tells me what messaging works. Having it EU-hosted also means I'm not adding a compliance headache every time I send. |
| 1097 | 2026-09-01 | Brevo · G2 · what it solves for them · 4★ | Brevo mainly helps us manage our email campaigns and contact lists in one place, rather than doing everything manually. We use it to send campaigns, schedule emails, segment contacts, and set up some basic follow-up automation. The biggest benefit for me is the time it saves, especially when we’re running campaigns on a regular basis. It also makes it easier to track who received the emails and review the basic campaign results afterward. |
| 1127 | 2026-09-09 | Brevo · Trustpilot · 5★ | Brevo offers an impressive amount of…. Brevo offers an impressive amount of power and flexibility for the price, from campaign personalization down to fine-grained segmentation, it covers far more than I expected. The reporting is a particular highlight: deliverability breakdowns, bounce reasons, open/click detail, all genuinely useful for understanding what's actually happening with a send, not just surface-level stats. Solid platform for anyone serious about email marketing. |
helpful human support · 81
| # | Date | Where | What they wrote |
|---|---|---|---|
| 0 | 2026-11-01 | Mailchimp · G2 · what they like best · 5★ | Fast SMS service and very good and helpful support team |
| 28 | 2026-08-29 | Mailchimp · G2 · 5★ | not shown: too long to quote whole also: easy to make and send campaigns |
| 41 | 2026-07-16 | Mailchimp · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 43 | 2026-07-16 | Mailchimp · G2 · what it solves for them · 5★ | I use Intuit Mailchimp to optimize open rates and engagements with readers. It's crucial for getting emails opened and through. Their support is outstanding and competent, available even at 3 AM, which makes a big difference for me. We do a travel deals newsletter to 250k subscribers. Every e-newsletter issue drives 70%~ more engagement (sales) vs. a highly respected, top 3 largest, eNewsletter firm that we were a client of for 2 years. |
| 62 | 2026-06-16 | Mailchimp · G2 · what they like best · 5★ | Next level support. In world where everyone seems to strives to create barriers to interaction, MailChimp consistently create the opportunity to find quick and fast access to guide users and resolve challenges to ensure performance and projects are moved forward. |
| 122 | 2026-05-13 | Mailchimp · G2 · what they like best · 5★ | I love how easy Mailchimp makes our email marketing, especially with the workflows you can build. We’re currently using those workflows for our welcome emails as well as our sales emails, and they’ve been simple to set up and manage. I also appreciate the AI suggestions for optimizing our marketing campaigns, since they help guide improvements without adding extra work. On top of that, support has been helpful the few times I’ve needed to reach out. |
| 165 | 2026-04-28 | Mailchimp · G2 · what they like best · 4★ | As one of the most widely used email marketing services, it is relatable across other organizations and marketers, and the customer support is pretty good. The UX/UI is fairly straightforward and it allows for generally decent management of contacts for a small/mid-sized organization like ours. |
| 178 | 2026-04-21 | Mailchimp · G2 · what they dislike · 5★ | So far, the only challenging part has been the ability to mass-upload databases of customer contacts. That said, the customer service team has provided detailed guidelines on how to do this, which helps. |
| 232 | 2026-10-22 | Mailchimp · Trustpilot · 5★ | solved my issue within few minutes and…. solved my issue within few minutes and so nice to chat with! |
| 236 | 2026-10-16 | Mailchimp · Trustpilot · 5★ | not shown: names or describes a private person |
| 238 | 2026-10-15 | Mailchimp · Trustpilot · 5★ | super helpful live chat |
| 253 | 2026-09-24 | Mailchimp · Trustpilot · 5★ | All was Good. All was Good, I got very Good Support |
| 260 | 2026-09-18 | Mailchimp · Trustpilot · 4★ | Easy to use. Mailchimp has been easy to use, especially compared to some of the top alternatives. The free support help for the first 90 days has been extremely helpful. My only "ding" is some confusing and conflicting communications from customer service team in the first few weeks such as "Your service will end in 10 days" when I had already signed up and paid for an ongoing subscription . |
| 262 | 2026-09-15 | Mailchimp · Trustpilot · 4★ | Excellent service. Excellent service. Easy to set up. Support is fast and precise. |
| 270 | 2026-09-02 | Mailchimp · Trustpilot · 5★ | not shown: names or describes a private person |
| 274 | 2026-08-30 | Mailchimp · Trustpilot · 4★ | The customer service responded quickly. The customer service responded quickly, their advice wa brief and it worked first time. Thank you for your support |
| 275 | 2026-08-29 | Mailchimp · Trustpilot · 5★ | Customer service is very responsive. Customer service is very responsive! Very appreciated during these AI times |
| 277 | 2026-08-27 | Mailchimp · Trustpilot · 5★ | Fantastic customer support.... It's great to be talking to a real person (not a bot) who really knows the system and offers practical help. Superb service! |
| 294 | 2026-10-20 | Constant Contact · G2 · what they like best · 5★ | I like that Constant Contact helps me automate our marketing and notifications and keep in touch with our members. The team is really open to walking me through things when I use chat or call for help, and they solve the problem fairly quickly. The graphics can be a little confusing at first, but they work really well for creating consistent branded emails so people get to know and feel our business. I value the whole platform. It’s easier to use and set up than Mailchimp, it pretty much manages itself, and the initial setup was very easy and didn’t take long at all. |
| 505 | 2025-02-07 | Constant Contact · G2 · what they like best · 4★ | User friendly email marketing with customizable templates, automation, and detailed analytics. Its integrations and customer support make it ideal to engage with various audiences. also: seamless third-party and ecommerce integrations |
| 517 | 2026-10-29 | Constant Contact · Trustpilot · 5★ | CC provides the best customer support…. CC provides the best customer support of any website that I work with. Excellent!! |
| 518 | 2026-10-29 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 519 | 2026-10-29 | Constant Contact · Trustpilot · 5★ | not shown: gives someone's age |
| 522 | 2026-10-26 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 524 | 2026-10-23 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 525 | 2026-10-21 | Constant Contact · Trustpilot · 5★ | Very Professional and a Huge Time Saver…. Both times I called and finally made my way to a human being who was extremely helpful in solving a not very complicated formatting issue, but one I found difficult to resolve on my own. You saved me at least 2 hours of fretting around trying to figure out the solution on my own. Thank you. And please don't get rid of the human beings just yet. |
| 526 | 2026-10-19 | Constant Contact · Trustpilot · 5★ | not shown: too long to quote whole |
| 529 | 2026-10-16 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 530 | 2026-10-16 | Constant Contact · Trustpilot · 5★ | Speaking with an actual person was very…. Speaking with an actual person was very helpful. AI could not understand my request. Thank you to all the reps that assisted Church of the Resurrection. Awesome job! |
| 531 | 2026-10-16 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 532 | 2026-10-16 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 534 | 2026-10-15 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 535 | 2026-10-15 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 538 | 2026-10-13 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 540 | 2026-10-09 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 541 | 2026-10-09 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 542 | 2026-10-08 | Constant Contact · Trustpilot · 5★ | not shown: under 4 words |
| 544 | 2026-10-07 | Constant Contact · Trustpilot · 5★ | It was so nice to speak to an actual…. It was so nice to speak to an actual human that knew exactly how to fix what I needed. I feel like this kind of service is hard to find these days. I am very satisfied with my service! |
| 545 | 2026-10-07 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 546 | 2026-10-07 | Constant Contact · Trustpilot · 5★ | I was treated beyond just getting help. He made sure in understood what to do by going over the Procedures to accomplish my Task. Really for me to speaking A1 does not Work!. I was treated beyond just getting help. I was shared information on how complete the task I called in on. Which the information is very helpful. A live person is very important instead of trying to communicate with AI |
| 551 | 2026-09-30 | Constant Contact · Trustpilot · 4★ | Lost Files Found!. I had to wait a bit to be connected to the right person (it could have been my own anxiety). The assistance was very supportive, though, and the problem was easily solved. Thank you. |
| 553 | 2026-09-28 | Constant Contact · Trustpilot · 5★ | Best of the best. Best of the best. Superior customer service. |
| 557 | 2026-09-25 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 560 | 2026-09-24 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 562 | 2026-09-22 | Constant Contact · Trustpilot · 5★ | Amazing. Amazing , very patient and knowledgeable. Got the job done |
| 564 | 2026-09-16 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 568 | 2026-09-15 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 570 | 2026-09-15 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 571 | 2026-09-15 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 573 | 2026-09-14 | Constant Contact · Trustpilot · 5★ | Very helpful. Very helpful - was able to get past the bot to a real person who could quickly solve the issue and answer my questions! |
| 574 | 2026-09-14 | Constant Contact · Trustpilot · 5★ | Constant Contact. Constant Contact, by far, is the most user-friendly email marketing platform! The customer service/tech agents have always been super helpful and courteous! |
| 575 | 2026-09-14 | Constant Contact · Trustpilot · 5★ | not shown: names or describes a private person |
| 576 | 2026-09-13 | Constant Contact · Trustpilot · 5★ | Best Customer Service. I have to say the customer service with Constant Contact is amazing and so helpful. This company has helped me so much. |
| 657 | 2026-04-28 | Klaviyo · G2 · what they dislike · 5★ | There's nothing specific we don't like about Klaviyo. There was a bit of a learning curve, but after that it was super easy to navigate through and the support is amazing for when you need help. |
| 761 | 2026-03-12 | Klaviyo · G2 · what they like best · 5★ | I find Klaviyo easy to use and support is always really helpful. |
| 763 | 2026-03-12 | Klaviyo · G2 · what it solves for them · 5★ | I use Klaviyo for outbound customer communications, which drives revenue and retention. It's easy to use and the support is always really helpful. |
| 855 | 2026-01-28 | Klaviyo · Trustpilot · 5★ | not shown: names or describes a private person |
| 866 | 2025-11-03 | Klaviyo · Trustpilot · 5★ | not shown: names or describes a private person |
| 868 | 2025-10-16 | Klaviyo · Trustpilot · 5★ | not shown: names or describes a private person also: seamless third-party and ecommerce integrations |
| 900 | 2026-10-08 | Brevo · G2 · what they like best · 4★ | Managing email, SMS, WhatsApp, and other campaigns from one platform simplified multichannel marketing greatly. Overall it’s been easy to use and meets my requirements, and I’ve had a good experience with support. High-volume sending and building/personalizing emails have worked well for me, and the marketing automation workflows usually reach people at the right time. |
| 936 | 2026-10-01 | Brevo · G2 · what they like best · 5★ | I like using Brevo for sending outbound emails, managing email deliverability, and email campaign management. It generally meets my requirements and is reasonably easy to use, and support quality has been good. |
| 939 | 2026-10-06 | Brevo · G2 · what they like best · 5★ | It simplified multichannel marketing greatly. I also like the email and mobile preview, managing email lists, and building and personalizing emails. Overall, it’s easy to use, meets my requirements, and the support quality is good. |
| 1077 | 2026-09-07 | Brevo · G2 · what they like best · 5★ | What we like about the Brevo platform is that it is intuitive to use and meets our needs as a growing small business that is wanting to bring in-house more and more of our marketing. The customer success team has been very responsive, and the knowledge base that the team created is actually useful for us. |
| 1089 | 2026-09-02 | Brevo · G2 · what they like best · 5★ | Brevo makes it easy for business owners to send transactional emails to their customers and to their business staff. It's quick to set up, easy to understand, and it offers a considerable amount of free emails for the starter plan. I would recommend it for every site owner. I've used Brevo for years and it continues to provide value. In addition, the one time I had an issue, their support staff was quick to respond and helpful in resolving the issue. |
| 1098 | 2026-08-23 | Brevo · G2 · what they like best · 5★ | Brevo has excellent service, a generous free tier that allows me to do all of the development that I need to do before launching my application. The API is solid and, so far, support has been very responsive. I am Using Brevo for the SaaS platform that I building and all tenants will use Brevo for their email and marketing needs via the API. also: seamless third-party and ecommerce integrations |
| 1099 | 2026-08-23 | Brevo · G2 · what they dislike · 5★ | This is not a "dislike", at all. But Brevo is a fairly feature rich service and can sometimes be a little difficult to find the information necessary to make the platform work as required. But ultimately, support is always there to point me in the right direction. also: takes time to learn |
| 1101 | 2026-11-02 | Brevo · Trustpilot · 5★ | not shown: names or describes a private person |
| 1122 | 2026-09-17 | Brevo · Trustpilot · 5★ | Great platform for email newsletters…. Great platform for email newsletters and promos, good, fully featured CRM. Good support. Worth the money. |
| 1124 | 2026-09-14 | Brevo · Trustpilot · 5★ | customer support was always there to help. customer support was always there to help me |
| 1125 | 2026-09-12 | Brevo · Trustpilot · 5★ | I made a mistake with my orderExcellent customer service. I made a mistake with my order, but Brevo’s team was able to cancel it and process a refund without any hassle. Thank you for the quick and helpful support! |
| 1130 | 2026-09-07 | Brevo · Trustpilot · 5★ | Problem was fixed. Problem was fixed, and my problem was explained why it happened. Nice support. |
| 1132 | 2026-09-05 | Brevo · Trustpilot · 5★ | Great support!. Great support! Very fast in answering and great support! |
| 1143 | 2026-08-20 | Brevo · Trustpilot · 5★ | A great product with great support. A great product with great support, very happy |
| 1146 | 2026-08-16 | Brevo · Trustpilot · 4★ | Brevo is a user friendly CRM…. Brevo is a user friendly CRM site.Economical. Customer support is very good |
| 1147 | 2026-08-14 | Brevo · Trustpilot · 5★ | not shown: too long to quote whole |
| 1150 | 2026-08-07 | Brevo · Trustpilot · 5★ | As an artist rather than a professional…. As an artist rather than a professional marketer, I was looking for an email platform that could grow with my project. Brevo has exceeded my expectations. The platform is powerful, and the support team has been patient, knowledgeable and responsive whenever I needed help. Their explanations have helped me understand not only how to use the software, but also how modern email marketing really works. I look forward to continuing my journey with Brevo. |
| 1154 | 2026-08-01 | Brevo · Trustpilot · 5★ | We've been using Brevo for a few months…. We've been using Brevo for a few months now. We have a membership of about 200 members. Brevo is easy to use, easy to set up, and when we've had a couple of 'user-created' issues, we've received excellent support. Thanks Team Brevo. |
| 1155 | 2026-07-28 | Brevo · Trustpilot · 5★ | Just easy use and very accessable. Just easy use and very accessable. Support is very competent. |
| 1156 | 2026-07-24 | Brevo · Trustpilot · 4★ | Really well built service. Really well built service, amazing guidance on setting everything up and support is well thought out and executed, I'm a happy customer. |
| 1157 | 2026-07-24 | Brevo · Trustpilot · 5★ | not shown: names or describes a private person |
| 1159 | 2026-07-23 | Brevo · Trustpilot · 5★ | not shown: names or describes a private person |
seamless third-party and ecommerce integrations · 61
| # | Date | Where | What they wrote |
|---|---|---|---|
| 27 | 2026-09-16 | Mailchimp · G2 · what it solves for them · 5★ | It helps our marketing team send campaigns directly, and it’s also easy to integrate with any CRM. |
| 53 | 2026-06-25 | Mailchimp · G2 · what they like best · 5★ | Easy to integrate, particularly their Mandrill add-on. |
| 86 | 2026-05-30 | Mailchimp · G2 · what they like best · 5★ | It connects easily to my online web store. |
| 88 | 2026-05-30 | Mailchimp · G2 · what it solves for them · 5★ | Connecting to our online store and creating automations for online sales. |
| 107 | 2026-05-18 | Mailchimp · G2 · what they like best · 2★ | I recently tested Mailchimp for about 3 days to explore how it improved over the years. I used Mailchimp several years ago and moved to another company because at the time, it was too basic for what I needed. Off the bat, I liked the ability to connect a wide range of tools. And my emails did not end up in the junk/spam folder. That did not change. For those who like email and form templates, they have a huge assortment to choose from. I like there is an app I can download to view performance. |
| 113 | 2026-05-18 | Mailchimp · G2 · what they like best · 4★ | Mailchimp is a great platform if your trying to keep a email list for your course platforms that don't offer email marketing built in. It intergrates with Zapier |
| 135 | 2026-05-05 | Mailchimp · G2 · what they like best · 5★ | I can send multiple emails to different groups from my contacts with ease. I also love that i can customize my emails to my liking. i also like how it integrates with wordpress. |
| 147 | 2026-05-03 | Mailchimp · G2 · what they like best · 4★ | Mailchimp is relatively easy to set up and integrate into websites. Its user interface is relatively intuitive as well so even the nontechnical can manage it. |
| 182 | 2026-04-20 | Mailchimp · G2 · what it solves for them · 4★ | It is automating email campaigns and allowing for us to integrate with our site very easily. |
| 192 | 2026-04-21 | Mailchimp · G2 · what they like best · 4★ | I like how the UX and UI design of Intuit Mailchimp Email Marketing is very intuitive and easy to understand. It's straightforward to use from scratch and also works well with any databases. The initial setup was very easy and it integrated well with Shopify, allowing for a signup form and including the purchasing history of clients in Mailchimp, which helps in segmenting effectively. also: good segmentation |
| 219 | 2025-02-21 | Mailchimp · G2 · what they like best · 5★ | Intuit Mailchimp stands out for its user-friendly interface, automation features, and strong analytics. It offers great templates, seamless integrations, and AI-powered tools to optimize campaigns. Perfect for businesses of all sizes! 🚀 |
| 372 | 2026-10-08 | Constant Contact · G2 · what they like best · 5★ | We do not have a separate CRM for our customers/participants, so integrating our ticketing application (Thundertix) with Constant Contact to create email lists is invaluable. Being able to see the emails before they are delivered and correct errors or misalignment of formatting is also really helpful. Overall, it’s been very easy to create and send professional email campaigns. also: easy to make and send campaigns |
| 374 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | It lets us integrate Thundertix to create email lists without a separate CRM, and preview emails before delivery so we can catch errors and formatting misalignment. |
| 448 | 2026-09-30 | Constant Contact · G2 · what they like best · 5★ | I like how easy it is to use Constant Contact and particularly appreciate the integration with Canva. |
| 466 | 2026-09-28 | Constant Contact · G2 · what they like best · 4★ | I like that Constant Contact is easy to work with and integrates with my email and Salesforce, which makes launching campaigns a lot easier. I appreciate how it automates tasks for me, so I don't have to remember to send messages daily or monthly. I can set it up once, and it targets specific people. Additionally, the potential integration with Facebook and other social media platforms sounds promising. The initial setup was really easy too. also: automations that save time; good segmentation |
| 586 | 2026-10-14 | Klaviyo · G2 · 5★ | not shown: too long to quote whole also: helpful human support; costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 614 | 2026-05-31 | Klaviyo · G2 · what they like best · 5★ | User friendly functionality and integrations portfolio |
| 617 | 2026-05-29 | Klaviyo · G2 · what they like best · 5★ | I really like Klaviyo's advanced automations, which include features like abandoned and checkout emails, product recommendation emails, and SMS marketing campaigns. I also appreciate its ability to integrate with almost all of the software available in the market, especially for an ecommerce company. Additionally, the initial setup was very easy. |
| 626 | 2026-05-12 | Klaviyo · G2 · what they like best · 5★ | I like that Klaviyo is built for e-commerce and integrates really well with Shopify. The templates are great, and I can build dynamic content for each customer. It's also much more powerful than the native Shopify app for email. Plus, the initial setup was relatively easy. |
| 641 | 2026-05-01 | Klaviyo · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 643 | 2026-05-01 | Klaviyo · G2 · what it solves for them · 5★ | I use Klaviyo to automate email marketing based on user behavior and adjust communications. Its intuitive interface and data-driven reporting are essential for leveraging Shopify data and creating custom flows. |
| 646 | 2026-04-30 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo helped us bring email marketing in-house, connect to Salesforce, and set things up our way. Its intuitive interface allows us to build multiple brands, create segments, templates, and robust reports with ease. also: good segmentation |
| 659 | 2026-04-28 | Klaviyo · G2 · what they like best · 4★ | Works best for email and sms marketing, and the best integrations |
| 665 | 2025-07-24 | Klaviyo · G2 · what they like best · 4★ | I like the ease of use that Klaviyo has. I also value all the metrics it provides me to see how the campaigns are performing, and finally, the integrations they have with other platforms like Shopify. |
| 667 | 2025-07-24 | Klaviyo · G2 · what it solves for them · 4★ | I use Klaviyo to send email marketing and SMS campaigns. I like its ease of use, the detailed metrics it provides to evaluate campaign performance, and the integrations with platforms like Shopify. |
| 668 | 2026-04-28 | Klaviyo · G2 · what they like best · 4★ | I like how easy it is for me to create emails that sync directly with information from my Shopify store. Klaviyo offers more customization than Shopify does for email marketing. I am able to sync everything from customer information and order info to metadata and browsing history, allowing me to create custom flows that increase sales. The initial setup was easy because of Klaviyo's pre-built integration to our storefront, which made setup very easy. Creating content is very simple with Klaviyo's email building tools. also: easy to make and send campaigns |
| 670 | 2026-04-28 | Klaviyo · G2 · what it solves for them · 4★ | I use Klaviyo to customize content to our audience. It easily syncs with my Shopify store, allowing me to create personalized email flows with detailed customer info, boosting sales. also: good segmentation |
| 671 | 2026-04-28 | Klaviyo · G2 · what they like best · 5★ | It is the best email platform out there. it fully integrates with shopify The UX is easy to use, and now can integrate with Claude so all in one solution. |
| 704 | 2026-04-15 | Klaviyo · G2 · what they like best · 5★ | What I like best about Klaviyo is how well it performs across the board. The UI/UX is easy to use, and the integrations with our eCommerce tools make everything seamless. It delivers strong performance and clear ROI through effective segmentation and automation. Pricing feels justified based on results, and support/onboarding have been helpful when needed. The added AI and intelligence features also help improve targeting and save time. also: good segmentation |
| 710 | 2026-04-10 | Klaviyo · G2 · what they like best · 4★ | Ease of integration with other tools like shopify, attentive, meta |
| 716 | 2026-04-07 | Klaviyo · G2 · what they like best · 5★ | Everything is easy to use and it is easy to integrate with other platforms. |
| 719 | 2026-04-08 | Klaviyo · G2 · what they like best · 4★ | It is incredibly powerful and integrates well with Shopify. |
| 725 | 2026-04-03 | Klaviyo · G2 · what they like best · 4★ | I like that Klaviyo is easy to use and has great analytics. I also appreciate that it has a lot of integrations with other tools. |
| 734 | 2026-03-22 | Klaviyo · G2 · what they like best · 5★ | not shown: too long to quote whole also: easy to make and send campaigns; good segmentation |
| 740 | 2026-03-19 | Klaviyo · G2 · what they like best · 3★ | I find that Klaviyo makes it easy to send SMS campaigns, which is quite helpful. I also appreciate how well Klaviyo integrates with Shopify and many other apps, making it easier to aggregate the data. The initial setup for SMS campaigns was pretty easy too. also: easy to make and send campaigns |
| 773 | 2026-03-11 | Klaviyo · G2 · what they like best · 4★ | What I like most about Klaviyo is that it is very thorough, in-depth, and detailed. It integrates very well with Shopify, which simplifies my whole process. The initial setup was really good and simple. |
| 775 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 4★ | Klaviyo solves all my email and SMS marketing problems. I like that it's very thorough and integrates well with Shopify, simplifying my whole process. |
| 788 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | I use Klaviyo for email, SMS, and customer service, and I find it easy to use, which makes it really convenient for our needs. The platform's simplicity made the initial setup very simple. I also like that it's integrated with our rewards program, keeping everything streamlined. Plus, the team at Klaviyo is great, which adds to the overall positive experience. |
| 791 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | I like Klaviyo's high level of integration with Shopify, making it really easy to use with my store. The workshops are another great feature for me; they're clear, practical, and really well done. Whenever I encounter tech glitches, the chat support is usually helpful in resolving them. also: helpful human support |
| 797 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | I use Klaviyo as our CRM for our product-based business, and it helps us constantly connect and communicate with our customers and potential customers. What I like most is that it's cutting-edge and simple to use. I really appreciate how Klaviyo integrates with Shopify and other apps we use. It's much simpler compared to our previous solution, and the initial setup was very easy. |
| 806 | 2026-03-12 | Klaviyo · G2 · what they like best · 5★ | I like using Klaviyo for email marketing because scaling is easy and marketing automation is straightforward. It's easy to master and user-friendly. Klaviyo allows integration with lots of other apps, like the Reviews app Judgeme, which is really helpful. All the features are in one place, including campaigns, automatic flows, reviews, and Shopware integration. There are lots of resources and a helpful portal, along with good user support, which makes mastering these features easier. The initial setup was much easier than with Salesforce, and the support team was really helpful. also: helpful human support |
| 808 | 2026-03-12 | Klaviyo · G2 · what it solves for them · 5★ | I find Klaviyo makes scaling easy and marketing automation straightforward. All features like campaigns, flows, and integrations are conveniently in one place, supported by lots of resources and helpful user support. also: helpful human support |
| 814 | 2026-10-29 | Klaviyo · Trustpilot · 5★ | The only Marketin automation tool you…. The only Marketin automation tool you need if you run a shopify store. The UI is sleek, pricing is fair, its easy to use, data syncs perfectly and overall their resources are great. People hating did not put the time to learn the tool. If you dont like it just unsub it takes 2 seconds. Also they are not a clsoed system you can easely expotrt the profiles and reviews. As a Freelance I refuse to work with other marketing automation tools than klaviyo |
| 878 | 2025-10-04 | Brevo · G2 · what they like best · 4★ | Ease of Use, Ease of Implementation, Customer Support, Number of Features, Ease of Integration |
| 903 | 2026-10-12 | Brevo · G2 · what they like best · 5★ | not shown: too long to quote whole also: good segmentation |
| 912 | 2026-10-07 | Brevo · G2 · what they like best · 5★ | I really like that Brevo has most things I need in one place, thanks to its easy interface. It's pretty simple for me to manage contacts, create email campaigns, and set up automations without jumping between different tools. I also like how it's not too complicated to use, and once I got used to it, it became a big time-saver for me and my team. The setup was mostly straightforward, and the ability to integrate with tools like WordPress and Shopify is really helpful. |
| 942 | 2026-10-01 | Brevo · G2 · what they like best · 5★ | I like Brevo Marketing Platform for its simplicity and ease of use compared to others like Mailchimp. Its user interface and user experience are straightforward, without unnecessary features. I also appreciate the better offers and pricing that influenced my decision to switch from another product. Additionally, the integration process was smooth and hassle-free. Overall, I'd rate it a 9 out of 10, as Brevo is a top platform for my needs. |
| 960 | 2026-09-24 | Brevo · G2 · what they like best · 5★ | It’s very easy to integrate. While building MockCert.com, it helped without forcing me to use SMTP only. I’ve integrated it with our site for automated email triggers based on the situation, and till now it is working fine. |
| 962 | 2026-09-24 | Brevo · G2 · what it solves for them · 5★ | It’s been easy to integrate into our site and get automated email triggers working based on the situation. |
| 990 | 2026-09-28 | Brevo · G2 · what they like best · 4★ | I like that Brevo Marketing Platform is reasonably priced, considering the numerous features it offers, including multi-level work and integration with a CRM useful in various situations. I find the platform easy to implement, requiring no special technical skills, which is essential for me. I also appreciate the ease with which I can set up automations and workflows, and the centralized dashboard that makes all necessary information accessible. Additionally, Brevo's guides have helped me in the scoring and automation process, improving my ability to segment potential customers. also: good segmentation |
| 1008 | 2026-09-25 | Brevo · G2 · what they like best · 4★ | I hook up the contact forms on client sites straight to Brevo through the API, so leads land in the right list without any manual step. Managing the lists from there and previewing emails before sending keeps campaigns simple to run. I also connected Brevo's MCP server to manage contacts and lists from an AI assistant instead of the dashboard, and it worked right away. |
| 1029 | 2026-01-20 | Brevo · G2 · what they like best · 5★ | I like the interface and the huge number of SDKs available that support different programming languages and frameworks. It's easy to get contacts, stats for transactional emails, and all failure cases using the provided interfaces. The SDKs give great control to manage contacts, email retries, block spam email attempts, and filter out shady domains provided by application users. Setting up the Brevo Marketing Platform was very easy. |
| 1041 | 2026-09-22 | Brevo · G2 · what they like best · 5★ | Integration APIs let us connect Brevo to the rest of our stack so lists, events, and campaign data stay in sync without manual exports. Social Media Integration keeps email and social in one place, so we can plan and publish without switching tools. Email and Mobile Preview is what we check before every send, catching layout issues on phone and desktop before they reach customers. The AI writer is also useful for getting past the blank page on things like subject lines, as long as I feed it the offer and audience and then rewrite the final line myself. |
| 1047 | 2026-09-22 | Brevo · G2 · what they like best · 5★ | I use Brevo Marketing Platform as a basic CRM and for sending out email campaigns and newsletters to my clients. One of the best features is its cost-effectiveness and ease of use. It doesn't take much to get things set up, and many items are intuitive. I like that it integrates well with other applications, like Go HighLevel and make.com, making the workflow very easy and effortless. The platform's AI does a very good job too. The setup was simple and quick, taking only minutes to get the initial parts ready and about an hour for the detailed setup without needing support. |
| 1049 | 2026-09-22 | Brevo · G2 · what it solves for them · 5★ | Brevo Marketing Platform offers a cost-effective way to stay in touch with prospects and clients, integrates easily with other applications, and sets up quickly with minimal support. |
| 1056 | 2026-09-17 | Brevo · G2 · what they like best · 5★ | I like that it’s a good price and it’s easy to move email addresses between lists or delete them. With the API, you can integrate it with everything, and there are a lot of modules and plugins to integrate Brevo. Managing email, SMS, WhatsApp, and other campaigns from one platform simplified multichannel marketing greatly. |
| 1059 | 2026-09-16 | Brevo · G2 · what they like best · 4★ | The overall email marketing tool is decent enough to be a low cost option while starting with a small venture, and it is intuitive enough to learn quickly. The drag and drop is good enough to build emails within the platform (pretty standard by now), and the CRM integration is ok, manages to work without breaking, and even allows for some customization through the attributes option. The only good use of AI within the tool is automating the ideal send time depending on each recipient. also: easy to make and send campaigns |
| 1061 | 2026-09-16 | Brevo · G2 · what it solves for them · 4★ | It worked as a low cost option while starting with a small venture, and it was intuitive enough to learn quickly. The CRM integration worked without breaking and let me customize via attributes. For send-time optimization, the AI could automate ideal send time per recipient (even if it wasn't fully reliable due to lack of visibility). |
| 1068 | 2026-09-15 | Brevo · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 1070 | 2026-09-15 | Brevo · G2 · what it solves for them · 5★ | Brevo’s automation workflows consistently reach people at the right time, and segmentation and personalization have led to some improvement in campaign relevance. The API makes it easy to pull campaign reports and analytics into broader reporting and automation workflows, and connecting it to n8n is seamless and takes very little time. |
| 1091 | 2026-09-02 | Brevo · G2 · what it solves for them · 5★ | I use Brevo for sending emails to my customers when they register and buy products through my WooCommerce site. I also use it for sending support emails to myself for WordPress-specific functions such as daily backups via other plugins. This is beneficial because it keeps communication open with my customers. I also use it for sending test emails to myself when trying out new features or to ensure that the site is working properly. |
automations that save time · 67
| # | Date | Where | What they wrote |
|---|---|---|---|
| 131 | 2026-05-07 | Mailchimp · G2 · what it solves for them · 5★ | Mailchimp is helping us communicate with around 400 customers a month via an automated process that would otherwise be done manually or via the mail which would cost signifcantly more time and money. The pricing is very competitive and helpful to us from Mailchimp |
| 164 | 2026-04-27 | Mailchimp · G2 · what it solves for them · 5★ | Mailchimp solves the challenge of scaling personalized email marketing by automating campaigns and centralizing data, which saves time, improves engagement, and provides clear insights into performance and ROI. |
| 173 | 2026-04-27 | Mailchimp · G2 · what it solves for them · 5★ | Before using Mailchimp, we struggled with manual email tracking and disconnected customer data. Now, the platform’s seamless integration and AI tools let us automate personalized journeys, which have significantly improved our performance and engagement rates. This transition has saved us hours of manual work every week and provides a clear ROI by turning our email list into a consistent revenue driver. also: seamless third-party and ecommerce integrations |
| 191 | 2026-04-22 | Mailchimp · G2 · what it solves for them · 5★ | Mailchimp helps me manage email campaigns more efficiently, save time with automation, and track performance. It has improved engagement and made it easier to stay connected with customers. |
| 221 | 2025-02-21 | Mailchimp · G2 · what it solves for them · 5★ | Mailchimp helps businesses automate email marketing, segment audiences, and track campaign performance. It simplifies customer engagement, improves email deliverability, and boosts conversions with AI-driven insights. This saves time, enhances marketing efficiency, and drives better ROI. also: good segmentation |
| 224 | 2026-04-03 | Mailchimp · G2 · what it solves for them · 5★ | Its benifits me by saving time through automation, improving customer engagement, and driving higher conversions with data driven insights. |
| 309 | 2026-10-13 | Constant Contact · G2 · what they like best · 5★ | not shown: too long to quote whole also: good segmentation |
| 335 | 2026-10-11 | Constant Contact · G2 · what it solves for them · 5★ | Automation saved some time and reduced some manual campaign work. The AI helped me produce usable email copy and helped with building automated/refined automations. |
| 338 | 2026-10-10 | Constant Contact · G2 · what it solves for them · 5★ | We saved time using automated email responses to give our organization time to respond correctly via personal email. The AI helps start many processes that we can refine before sending mass communications. |
| 347 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 4★ | The workflow saves me time and gives me confidence that the right message reaches the right audience, while still looking professional on any device. The automation has reduced repetitive work by handling follow-up emails and scheduled communications, so I don’t have to manage every campaign manually or keep track of each step myself. The AI copy feature has also been a real time-saver, quickly turning basic ideas into usable draft content. |
| 350 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | I saved substantial time by using automation to segment new sign ups, and I was able to generate usable copy for social posts and email draft automations with AI. also: good segmentation |
| 353 | 2026-10-09 | Constant Contact · G2 · what it solves for them · 5★ | It saved some time by reducing some manual campaign work, and it made it mostly easy to create and send email campaigns. also: easy to make and send campaigns |
| 356 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | It saved substantial time, especially with automated email journeys. AI sometimes helped me save time by suggesting different subject lines or body text. |
| 359 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | Automation reduced manual campaign work and saved substantial time. It also made it easy for us to create and send professional-looking email campaigns without needing a programmer. also: easy to make and send campaigns |
| 362 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | It saved a little manual work by letting me resend campaigns to non-openers, which helps when I need customers to see notices like holiday customer service closures. |
| 365 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 4★ | I saved some time using automated email journeys, and it was mostly easy to create and send professional email campaigns. also: easy to make and send campaigns |
| 386 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | It made managing emails on a daily basis and in bulk much easier, and automation saved substantial time by reducing manual campaign work. |
| 402 | 2026-10-06 | Constant Contact · G2 · what it solves for them · 4★ | I saved substantial time by using automation to reduce manual campaign work, and I was able to produce frequently usable email copy with the AI (including summaries). |
| 405 | 2026-10-06 | Constant Contact · G2 · what it solves for them · 5★ | It helped save time and improve communication with customers. Automating recurring email campaigns reduced repetitive manual work, and the templates, editing tools, and AI suggestions helped me create and refine email content faster. |
| 408 | 2026-10-06 | Constant Contact · G2 · what it solves for them · 5★ | Automated welcome emails and basic autoresponders saved me some time when reaching out to new subscribers. The AI helped by quickly generating outlines and subject line ideas. |
| 423 | 2026-10-05 | Constant Contact · G2 · what it solves for them · 4★ | I was able to send emails quickly and efficiently, and automation absolutely saved us substantial time by reducing manual work. |
| 426 | 2026-10-01 | Constant Contact · G2 · what it solves for them · 3★ | Automation saved some time and reduced some manual campaign work. |
| 429 | 2026-09-11 | Constant Contact · G2 · what it solves for them · 5★ | It saved substantial time by letting us set up simple automations so forms are responded to and follow-ups are sent, while still making it easy to deliver campaigns at scale. also: easy to make and send campaigns |
| 438 | 2026-09-16 | Constant Contact · G2 · what it solves for them · 4★ | Automation saved substantial time and reduced manual campaign work. |
| 441 | 2026-09-22 | Constant Contact · G2 · what it solves for them · 5★ | Ho risparmiato parecchio tempo con l’automazione, soprattutto per sequenze di benvenuto, follow‑up e promemoria: una volta impostati i flussi, le email partono da sole. L’AI mi aiuta a partire più velocemente con bozze e spunti, anche se poi serve revisione umana per adattare il tono del brand e rendere i contenuti più specifici e convincenti. |
| 447 | 2026-09-30 | Constant Contact · G2 · what it solves for them · 5★ | It makes creating professional-looking emails feel much less time-consuming, and the process feels more organized with fewer small mistakes. Automation for recurring email communication and follow-ups saved me a lot of manual effort once the workflow was configured, while still letting me review and adjust when needed. The AI helps me turn a basic idea into a more polished message and saves time when I need help structuring the copy. |
| 468 | 2026-09-28 | Constant Contact · G2 · what it solves for them · 4★ | Constant Contact automates my client notifications, saving me from daily reminders and targeting specific audiences effectively. It's easy to work with, integrates well with my email and Salesforce, and enhances campaign management. also: seamless third-party and ecommerce integrations; good segmentation |
| 471 | 2026-09-28 | Constant Contact · G2 · what it solves for them · 5★ | Automating the welcome and follow-up email workflow saved a substantial amount of time since new contacts could receive the right emails automatically without us sending each message manually. For regular campaigns, the workflow is pretty smooth once you get familiar with the editor, and keeping email, previews, high-volume sending, and Bulk SMS in one platform saves us from using separate tools. |
| 474 | 2026-09-24 | Constant Contact · G2 · what it solves for them · 4★ | Automation saved a little manual campaign work. |
| 480 | 2026-09-24 | Constant Contact · G2 · what it solves for them · 5★ | Setting up an automated welcome email saved me from having to send the same message manually each time, and overall it made creating emails quicker once I understood segmentation. |
| 483 | 2026-09-24 | Constant Contact · G2 · what it solves for them · 5★ | I saved some time by using automation to reduce manual campaign work. |
| 487 | 2026-09-25 | Constant Contact · G2 · what they like best · 1★ | Automation saved a little time, I found that other AIs, such and Gemini, were much better and managing my emails and contact system |
| 492 | 2026-09-22 | Constant Contact · G2 · what it solves for them · 3★ | The SMS feature fills a large gap we had before in communication with audience. Automation saved some time and reduced some manual campaign work. |
| 507 | 2025-02-07 | Constant Contact · G2 · what it solves for them · 4★ | It helps my business streamline email marketing with user friendly tools, automation, and strong deliverability. While it has limitations in advanced automation and reporting, it effectively engages customers, drives sales, and saves time. |
| 514 | 2026-09-24 | Constant Contact · G2 · what they like best · 5★ | Everything was self explanatory and easy to use. The AI has been able to build templates with ease and save significant time in the development stage. Automation saved substantial time since we automated marketing emails that get sent out in mass quantities. The AI-assisted content creation was frequently usable, and the graphics were realistic and fit the tone of the email being sent. |
| 516 | 2026-09-24 | Constant Contact · G2 · what it solves for them · 5★ | It saved significant time in the development stage by building templates with ease, and it saved substantial time by automating marketing emails that get sent out in mass quantities. |
| 581 | 2026-10-22 | Klaviyo · G2 · what they dislike · 5★ | not shown: too long to quote whole also: good segmentation |
| 582 | 2026-10-22 | Klaviyo · G2 · what it solves for them · 5★ | not shown: too long to quote whole also: good segmentation |
| 583 | 2026-10-12 | Klaviyo · G2 · what they like best · 5★ | not shown: too long to quote whole also: good segmentation |
| 585 | 2026-10-12 | Klaviyo · G2 · what it solves for them · 5★ | not shown: too long to quote whole |
| 587 | 2026-10-06 | Klaviyo · G2 · what they like best · 5★ | not shown: too long to quote whole also: good segmentation |
| 589 | 2026-10-06 | Klaviyo · G2 · what it solves for them · 5★ | not shown: too long to quote whole also: good segmentation |
| 592 | 2026-10-06 | Klaviyo · G2 · what it solves for them · 5★ | not shown: too long to quote whole also: good segmentation |
| 608 | 2026-08-07 | Klaviyo · G2 · what they like best · 5★ | What I like most about Klaviyo is how simple it makes email marketing. I use it mainly to build automated flows like welcome emails and abandoned cart reminders, and the visual Flow Builder makes it easy to update everything without much effort. I also rely on customer segments to send different campaigns based on purchase history or engagement instead of emailing everyone the same message. After each campaign, I usually check the reporting dashboard to see what worked and what needs improvement. It has saved me a lot of time and made managing campaigns much easier. also: good segmentation; easy to make and send campaigns |
| 610 | 2026-08-07 | Klaviyo · G2 · what it solves for them · 5★ | Before we started using Klaviyo, most of our email campaigns were created manually and it took time to organize different customer lists. Now I use customer segments and automated flows to send welcome emails, abandoned cart reminders, and follow-up campaigns without having to do everything manually. It also makes it easier to see how each campaign performs because I can check the reports in one place. Overall, it has saved time, reduced repetitive work, and made it much easier to manage our email marketing. also: good segmentation |
| 613 | 2026-06-15 | Klaviyo · G2 · what it solves for them · 4★ | Klaviyo helps automate email marketing and customer engagement, which saves time and cuts down on manual work. It also makes it easier to send relevant messages to different audiences, so campaigns feel more targeted and can perform better overall. also: good segmentation |
| 638 | 2026-05-03 | Klaviyo · G2 · what they like best · 5★ | What i like most about klaviyo is how simple it makes email marketing automation. i user it my projects, and setting up flows like welcome emails or abandoned cart is very easy.The segmentation is powerful and helps target the right audience, I also like the custimization options for camagians. The analytis give clear insignts into performance. Overall, it saves time and works reliably once everything is set up. also: good segmentation |
| 640 | 2026-05-03 | Klaviyo · G2 · what it solves for them · 5★ | Kalviyo help me to solve the problem of managing and automating email marketing effciently. Insted of sending manual emails, I can set up flows that run automatically based on customer behavior. It also helps with better audiance targeting through segmentation. this improves engagement and conversion rates in my project, The analytics give me clear insignts to optimize campaigns. Overall, it saves time and makes marketing more effective also: good segmentation |
| 649 | 2026-04-30 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo addresses the challenge of scattered customer data and time-consuming manual marketing by centralizing that data and automating personalized communications. |
| 691 | 2026-04-21 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo helps me centralize customer data, automate personalized messaging, and track performance in real time. This solves the problem of managing multiple tools and gives me a clearer understanding of my audience. As a result, I can create more targeted campaigns, improve engagement, and increase revenue with less manual work also: good segmentation |
| 706 | 2026-04-15 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo helps us turn customer data into targeted, automated marketing instead of generic campaigns. This improves engagement and conversions, saves time, and gives us better insight into customer behavior so we can optimize and drive more repeat sales. also: good segmentation |
| 709 | 2026-04-14 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo solves the challenge of sending personalized, automated customer messages and tracking campaign performance. It benefits me by saving time, improving engagement, and making marketing decisions more data-driven. |
| 739 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo solves the problem of manual and not well-targeted communication. It allows us to automate campaigns, build customer journeys, and separate audiences in more accurate way. This gives better engagement, more efficient work process, and stronger control over retention activities. It also helps us see customer data in one place and use it for better marketing decisions. also: good segmentation |
| 778 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo makes it easy to manage customer data and automate targeted marketing campaigns. This helps us reach the right customers, save time, and increase sales. also: good segmentation |
| 782 | 2026-03-12 | Klaviyo · G2 · what they like best · 4★ | I think one of the nicest things about Klaviyo is it's very easy to use. I use it to automate our email and newsletter signups, which speeds up the workflow and removes the need for more team members, keeping everything in one place. I particularly value the automation flows feature. |
| 784 | 2026-03-12 | Klaviyo · G2 · what it solves for them · 4★ | I use Klaviyo to automate email tasks, speed up workflows, minimize team size needs, and keep everything centralized. |
| 909 | 2026-10-12 | Brevo · G2 · what they like best · 5★ | Email marketing helps me reach my audience, and building and personalizing emails makes my campaigns look professional. I also like the marketing automation because it saves me time by handling repetitive tasks automatically. Segmenting contacts by their interests and personalization did make messages feel more targeted, and welcome emails and follow-up messages usually worked well. also: good segmentation |
| 911 | 2026-10-12 | Brevo · G2 · what it solves for them · 5★ | It helps me reach my audience and makes my campaigns look professional. Automation saves me time by handling repetitive tasks, and segmentation and personalization brought some improvement in campaign relevance by making emails more targeted. also: good segmentation |
| 914 | 2026-10-07 | Brevo · G2 · what it solves for them · 5★ | Brevo simplifies managing contacts and sending email campaigns by organizing all data in one place, setting up automations, and providing marketing efficiency. It saves me time and makes my work more organized, allowing me to focus on communication without manual tasks. |
| 920 | 2026-01-13 | Brevo · G2 · what it solves for them · 5★ | Brevo solves the problem of managing multiple marketing channels by combining email, SMS, CRM, and automation into one platform, which means I don’t have to juggle separate tools to run campaigns and track customer interactions. It helps streamline communication with my audience through targeted segments and automated workflows, saving time and boosting engagement. The unified reporting and easy-to-use interface also make it simpler to measure performance and optimize campaigns, which ultimately improves efficiency and results for my marketing efforts. also: good segmentation |
| 954 | 2026-09-16 | Brevo · G2 · what they like best · 5★ | not shown: too long to quote whole also: good segmentation |
| 956 | 2026-09-16 | Brevo · G2 · what it solves for them · 5★ | not shown: too long to quote whole |
| 974 | 2026-09-30 | Brevo · G2 · what it solves for them · 4★ | Brevo primarily solves our need for a consolidated, easy-to-use communication hub. By keeping standard email and basic SMS in one dashboard, it significantly reduces our tech stack complexity. The intuitive builder and automations allow us to deploy campaigns and welcome sequences without needing a developer, saving our team countless hours. Additionally, tools like list segmentation and the AI subject line generator have directly contributed to higher open rates and consistently strong deliverability scores. also: good segmentation |
| 987 | 2026-09-29 | Brevo · G2 · what they like best · 4★ | I like how with Brevo Marketing Platform, I can organize guests into different groups and send them relevant offers or follow-up messages without needing human interaction. It helps my sales team save time by managing guest contacts, sending promotional emails and messages, and creating targeted campaigns for guests. Brevo is impactful for our business by handling booking confirmations, pre-arrival information, post-stay thank-you messages, and feedback requests efficiently. also: good segmentation |
| 1001 | 2026-09-23 | Brevo · G2 · what it solves for them · 4★ | Brevo Marketing Platform solves my time consumption issue by automating emails and CRM management, making tasks require less effort and keeping email marketing straightforward. |
| 1013 | 2026-09-25 | Brevo · G2 · what it solves for them · 4★ | It simplified our multichannel marketing greatly, saved us time, and reduced manual work coordinating campaigns while keeping messaging consistent. Automation helped us reach people at the right time with less manual follow-up, and segmentation/personalisation improved how targeted and effective our campaigns felt. also: good segmentation |
| 1050 | 2026-09-22 | Brevo · G2 · what they like best · 4★ | not shown: too long to quote whole also: good segmentation |
the email editor is clunky · 37
| # | Date | Where | What they wrote |
|---|---|---|---|
| 45 | 2026-07-09 | Mailchimp · G2 · what they dislike · 5★ | I find there are a lot of details that need to be updated manually. For example it you duplicate campaigns instead of starting from a template each time, you have to regenerate plain text, update all campaign tracking, etc. I also occasionally struggle with formatting issues upon sending that don't show in preview or sending tests. |
| 48 | 2026-07-06 | Mailchimp · G2 · what they dislike · 5★ | I didn't catch the new template builder. For me, the old one is more intuitive and easy to use. |
| 84 | 2026-05-30 | Mailchimp · G2 · what they dislike · 5★ | I think the part I dislike most is that the design editor can feel a bit restrictive compared to full creative tools. Sometimes it takes extra effort to get layouts and fonts exactly how I want them, which kinda slows down the process. |
| 96 | 2026-05-20 | Mailchimp · G2 · what they dislike · 5★ | I think the only negative of MailChip is the email design feature. It's pretty lacking and limited but definitely improving. With the Ai integrations, it makes writing copy for our emails simple. |
| 108 | 2026-05-18 | Mailchimp · G2 · what they dislike · 2★ | not shown: too long to quote whole also: costs too much, or climbs with the list |
| 114 | 2026-05-18 | Mailchimp · G2 · what they dislike · 4★ | To much work creating emails and not really user intuitive if you want to move quickly. I feel that it takes me to 15-20 minutes to compose an email and using all features offered. As a person who relies on email marketing for their business I want something more efficient. |
| 120 | 2026-05-13 | Mailchimp · G2 · what they dislike · 5★ | Images are hard to put in sometimes, it doesnt let me choose fonts, it doesnt have spellcheck or prediction the same way email does. |
| 160 | 2026-04-28 | Mailchimp · G2 · what they dislike · 5★ | Branding capabilities, like custom font uploads, and general UX features are not as intuitive for those who aren't as tech savvy. |
| 166 | 2026-04-28 | Mailchimp · G2 · what they dislike · 4★ | As my email lists and contacts continue to grow, managing audiences and tags becomes increasingly confusing and harder to keep refined and organized. Some of the design builder functions for the emails themselves—especially when it comes to formatting images and text—are also difficult to use when I’m trying to create more complicated builds. |
| 169 | 2026-04-27 | Mailchimp · G2 · what they dislike · 5★ | One drawback I found is the email editor, when you want to create emails from flexible templates. Adding layouts is a little clunky and it could do with a UX review. But you get used to it. |
| 199 | 2026-04-20 | Mailchimp · G2 · what they dislike · 4★ | Sometimes the drag and drop blocks in the builder are not functional, or are buggy. Additionally, MailChimp gets filtered out pretty often by most email filters these days so it can be hard to reach everyone consistently. also: poor deliverability and spam folder flags |
| 264 | 2026-09-12 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole |
| 292 | 2026-10-20 | Constant Contact · G2 · what they dislike · 3★ | While Constant Contact's UI is fine, I find the UX to be lacking. Switching between different client accounts is clunky and a bit annoying. The email builder isn't very intuitive, and it can be frustrating whenever I need to rearrange or adjust an email template. Additionally, I experience login issues regularly where I get a message saying Constant Contact's "login is down," but then it works when I try logging in via an incognito window. Perhaps this is a cookie/caching issue on my end, but it's not something I've experienced with any other website on my computer. |
| 407 | 2026-10-06 | Constant Contact · G2 · what they dislike · 5★ | The WYSIWYG editor feels too rigid when I try to customize layouts beyond the default blocks, which limits design flexibility. The HTML editor isn’t completely seamless for more advanced custom-code adjustments, and the mobile responsive previews don’t always reflect how the layout actually breaks down on real mobile devices. Setting up more complex, multi-step customer journeys still took a lot of manual effort and careful planning, and the AI-generated body copy felt too generic and didn’t match our brand voice without major edits. |
| 431 | 2026-09-09 | Constant Contact · G2 · what they dislike · 4★ | One thing I would improve about Constant Contact is the level of customization available in some areas. The templates make it easy to get started, but sometimes I wanted more flexibility when adjusting the layout or design. I also found that some of the advanced settings can take a little time to get familiar with. It’s not a major issue for regular use, but having more customization options while keeping the interface simple would make the experience even better. |
| 434 | 2026-09-16 | Constant Contact · G2 · what they dislike · 4★ | not shown: too long to quote whole |
| 449 | 2026-09-30 | Constant Contact · G2 · what they dislike · 5★ | Building an email from scratch is a little clunky, so I would never do that. I only use templates from Canva. |
| 491 | 2026-09-22 | Constant Contact · G2 · what they dislike · 3★ | There are customization limitations with the templates. |
| 494 | 2026-09-18 | Constant Contact · G2 · what they dislike · 4★ | The tools for building and personalizing emails feel somewhat complex and time-consuming, and there aren’t enough ready-made templates that fit my specific needs. Automation has become a necessity now, especially with the rise of artificial intelligence, and here it only saved a little. |
| 500 | 2026-09-25 | Constant Contact · G2 · what they dislike · 5★ | The email editor can feel a bit restrictive when I’m trying to create highly customized layouts, and some of the automation options require more steps than I expected. |
| 506 | 2025-02-07 | Constant Contact · G2 · what they dislike · 4★ | Limited advanced automation and design flexibility. List management feels clunky, and reporting lacks depth. Its interface outdated and less intuitive than modern tools. Lack of sms and push notifications also: request for more detailed analytics |
| 567 | 2026-09-16 | Constant Contact · Trustpilot · 3★ | not shown: too long to quote whole |
| 603 | 2026-09-02 | Klaviyo · G2 · what they dislike · 5★ | Email editor should be more expansive with more email examples to take and use from |
| 633 | 2026-04-30 | Klaviyo · G2 · what they dislike · 5★ | I think probably the only challenge that we've really encountered is with the actual email builder, which is a little bit more on the basic side. It would be better for us if it was more powerful. |
| 804 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | Sometimes it feels a little unintuitive. Building sometimes can be difficult. |
| 829 | 2026-07-07 | Klaviyo · Trustpilot · 1★ | Poor in 2026. We have used this for countless clients of ours... But sadly it has not improved for many years (no good new features of note, or obvious signs of evolution), is buggy, hard to use in places, template editor did not improve, and just generally, feels like a company that isn't really trying any more. Its also really too expensive for what it does. Its probably still the market leader, but generally its a disappointing platform in 2026. also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 849 | 2026-02-02 | Klaviyo · Trustpilot · 1★ | Very very slow. The template editor text box is extremely slow - almost disfunctional due to the auto-saving function. It can take hours to edit a template. And it constantly warns The page is not responding .... |
| 901 | 2026-10-08 | Brevo · G2 · what they dislike · 4★ | Cross-system integration, customer segmentation, and the WYSIWYG editor have been weak for me. |
| 904 | 2026-10-12 | Brevo · G2 · what they dislike · 5★ | not shown: too long to quote whole also: request for more detailed analytics |
| 916 | 2026-09-22 | Brevo · G2 · what they dislike · 4★ | Brevo was really early to integrate AI into the platform, but I think they put it in the wrong place. Creating emails feels very fiddly, and making changes isn’t always where you’d expect it to be. It really needs an AI helper built in so I can ask questions about how to do X or Y while I’m working. |
| 958 | 2026-09-15 | Brevo · G2 · what they dislike · 4★ | The basic setup is plug and play, but some configuration can be frustrating for business profil. Also, designers have to switch to code mode to reach the good design level. |
| 1018 | 2026-09-24 | Brevo · G2 · what they dislike · 4★ | The reports can have glitches that prevent them from being set out as I’d ideally want them to be. I also find it easier to still draft emails in Outlook and copy them in, because the user interface is a bit too clunky to be time efficient. Segmentation/personalization can be limiting in cases where conversions are possible by appealing to people not in the market segment. |
| 1042 | 2026-09-22 | Brevo · G2 · what they dislike · 5★ | not shown: too long to quote whole |
| 1045 | 2026-09-22 | Brevo · G2 · what they dislike · 5★ | The content blocks are not as flexible and option-packed as competitors. I also can’t say I noticed any improvements from the segmentation and personalization tools, at least for our use cases. |
| 1069 | 2026-09-15 | Brevo · G2 · what they dislike · 5★ | The WYSIWYG editor has been a pain point for me. |
| 1081 | 2026-09-01 | Brevo · G2 · what they dislike · 5★ | The template editor feels rigid once you want something beyond the standard layouts — I've had to fight it a bit to get emails exactly how I wanted, and fine styling isn't always intuitive. The rebrand from Sendinblue to Brevo also meant relearning parts of the UI that had moved around. And on the lower tiers the daily sending limit can be a constraint if you send in bursts rather than spreading volume across the day. None of it is a dealbreaker, but they're the rough edges I've actually hit. |
| 1102 | 2026-10-26 | Brevo · Trustpilot · 2★ | not shown: too long to quote whole |
account suspended without warning · 35
| # | Date | Where | What they wrote |
|---|---|---|---|
| 228 | 2026-10-27 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 229 | 2026-10-26 | Mailchimp · Trustpilot · 2★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 242 | 2026-10-06 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 243 | 2026-10-06 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 244 | 2026-10-05 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 257 | 2026-09-20 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: billing, cancelling or refunds go wrong; support is hard to reach, or a bot |
| 265 | 2026-09-11 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 269 | 2026-09-03 | Mailchimp · Trustpilot · 1★ | Shocking customer service. Shocking customer service - no access for 48 hours - no email to contact them which is irronic - can't access live chat unless I can log in - which I can't - phone help doesn't help at all - cancelling subscription in 48 hours if not reconnected - let my card comapny fight the battle - you have been warned - I have spent today signng up with another email provider. also: support is hard to reach, or a bot |
| 281 | 2026-08-17 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 817 | 2026-10-18 | Klaviyo · Trustpilot · 1★ | Randomly banned. I spent a long time building out custom email flows and everything, just to randomly get banned without warning. Zero response to my appeal. Thanks for wasting my time and money also: support is hard to reach, or a bot |
| 821 | 2026-08-20 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole |
| 843 | 2026-03-08 | Klaviyo · Trustpilot · 1★ | Worst customer service. Worst customer service, will freeze your account and shut down your campaigns even after 5 years of service, expect the worst, or better, just find another provider. Horrid. also: support is hard to reach, or a bot |
| 844 | 2026-03-08 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 854 | 2026-01-28 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 857 | 2026-01-06 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 864 | 2025-11-04 | Klaviyo · Trustpilot · 1★ | After spent 6 hours of API setup with…. After spent 6 hours of API setup with custom project. I was logged out and saying this account is inactive. Totally mess...... |
| 892 | 2026-09-25 | Brevo · G2 · what they dislike · 5★ | Strict Compliance & Account Flags: Brevo’s compliance team is extremely rigorous. If a client imports a legacy list, or if the opt-in data isn’t completely solid, they’ll pause the account right away. Because of that, we have to audit client data even more carefully before onboarding. Agency Management UX: User management is manageable overall, but switching between multiple client accounts or handling sub-organizations still isn’t as smooth or agency-first as it could be, especially compared with more dedicated multi-tenant platforms. |
| 907 | 2026-09-29 | Brevo · G2 · what they dislike · 5★ | What I dislike most about Brevo is the occasional limitation and strictness around their deliverability checks and account verification processes, which can sometimes temporarily block campaigns or slow things down when you are trying to launch time-sensitive marketing messages. also: poor deliverability and spam folder flags |
| 1103 | 2026-10-23 | Brevo · Trustpilot · 1★ | Referring me a spammer without any proofs.. A day after I signed up with them, I received an email telling me my account had been suspended due to spam. I told them I'd sent three emails to two of my existing accounts jus for testing. But they wouldn't listen, continuing to explain that I'd been blocked due to spam. I replied that tha are offending me calling me a spammer without any proofs. |
| 1110 | 2026-10-08 | Brevo · Trustpilot · 1★ | Very disappointing experience with…. Very disappointing experience with Brevo. My account was suspended even though I had already paid for 3 months of service. I paid expecting to be able to use the service I purchased, but instead I lost access to my account. So far, the situation has not been resolved satisfactorily. I expect Brevo either to restore my account promptly or refund the unused service. If this is not resolved, I intend to dispute the charges with my bank through a chargeback. Based on my experience, I cannot recommend Brevo. Be careful before paying in advance. |
| 1112 | 2026-10-05 | Brevo · Trustpilot · 1★ | Horrible. Horrible. My customers opt-in to receive my emails, yet Brevo suspends my account because the opening rate isn't high enough. The worst part is that I've pre-paid for a year and they suspended my account 4 months into the program. So I've basically just been scammed/robbed. Choose another platform. |
| 1113 | 2026-10-02 | Brevo · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 1119 | 2026-09-21 | Brevo · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 1120 | 2026-09-19 | Brevo · Trustpilot · 1★ | Slow support and unclear compliance process. I had a frustrating experience with Brevo. When my account was restricted, support took a long time to respond, and the information they provided didn’t match the tools I use. The compliance requirements were unclear and didn’t seem practical for normal workflows. I didn’t feel supported, and the process caused unnecessary stress. I’ve since moved to a different provider and can’t recommend Brevo based on how my situation was handled. also: support is hard to reach, or a bot |
| 1121 | 2026-09-18 | Brevo · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 1134 | 2026-09-03 | Brevo · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 1137 | 2026-08-31 | Brevo · Trustpilot · 1★ | not shown: too long to quote whole |
| 1138 | 2026-08-29 | Brevo · Trustpilot · 1★ | Just terrible customer service using standard AI answers. Absolutely terrible customer service. I was sending a campaign to more than 50,000 subscribers from a clean, double-opt-in database with a very low complaint rate. Despite this, an automated rule first blocked the campaign and then, five minutes later, suspended my entire account.
I immediately opened a support ticket, but after receiving five generic, AI-generated responses, my account remains blocked without any clear or valid explanation. There appears to be no proper human review or meaningful support whatsoever. also: support is hard to reach, or a bot |
| 1139 | 2026-08-29 | Brevo · Trustpilot · 1★ | not shown: too long to quote whole also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 1141 | 2026-08-25 | Brevo · Trustpilot · 1★ | Don't waste your time with this…. Don't waste your time with this company, I created an account and began to create a few templates and they closed it without any reason for violating their TOS (didn't send or use anything yet what a joke) The tooling is horrendous also never saw a thing that poorly designed. edit since they replied: as I said, don't bother with them, I created two templates and got flagged by what they call an automated system, didn't send a single email or did anything suspicious, imagine if you set up for days and days with them and they ban you for no reason. Fortunately I lost only a few hours |
| 1142 | 2026-08-21 | Brevo · Trustpilot · 1★ | Joined up sent 1 or 2 campaigns then…. Joined up sent 1 or 2 campaigns then they blocked our account after getting our email contacts. I will be taking this also to trading standards and as far up the legal chain as it can go. You don't steal my companies email contacts and get away with it. Go knows what you are doing with our email contacts now. Probably trying to scam my customers. You are petty thiefs. |
| 1145 | 2026-08-17 | Brevo · Trustpilot · 1★ | Poor service. Poor service, difficulty with validating emails with very little help apart from Brevo "read these articles" that you need a degree in tech waffle! Suspended my account because they didn't deem our email database as valid!! also: support is hard to reach, or a bot |
| 1149 | 2026-08-11 | Brevo · Trustpilot · 1★ | The worst service possible 90K and…. The worst service possible 90K and Suspended Company Profile and we not even use the service we purchased. avoid this scam company. |
| 1152 | 2026-08-06 | Brevo · Trustpilot · 1★ | I just set up an account and the…. I just set up an account and the account was immediately suspended. Not sure why but glad I didn't buy any of their membership. |
| 1158 | 2026-07-23 | Brevo · Trustpilot · 1★ | USELESS customer service !. USELESS customer service !
We had our account blocked for no real reason, so we contacted customer service to understand why ?
They didn't answer at all ! Just said it's a brevo security.
BUT what they did which is completly crazy is they asked us to BLACKLIST our contact list (yes balcklist, not unsubscribed but really BALACKLIST) so they would study if they can unlock our account.
No, seriously !!! BIG JOKE !
What the hell is out of their mind. also: support is hard to reach, or a bot |
billing, cancelling or refunds go wrong · 26
| # | Date | Where | What they wrote |
|---|---|---|---|
| 230 | 2026-10-26 | Mailchimp · Trustpilot · 1★ | Used a trial period and wanted to see…. Used a trial period and wanted to see how SMS worked - charged me $11.20 for SMS package that I didn’t sign up for, didn’t use and they refused to refund. Subscription trap of the highest level. |
| 233 | 2026-10-21 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 246 | 2026-10-01 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole |
| 256 | 2026-09-21 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 263 | 2026-09-14 | Mailchimp · Trustpilot · 1★ | MailChimp doesn't stand behind product.. I selected MailChimp to send mass e-mails. I worked with account support to test sending e-mails. We were not able to send or receive even 1 email. They sent me to high support to fix the problem. Couldn't get it to work. Asked to cancel my account the same day. They said yes but wouldn't refund. They agreed MailChimp couldn't fix the issue. 100% wrong |
| 267 | 2026-09-07 | Mailchimp · Trustpilot · 1★ | Impossible to cancel the subscription. Impossible to cancel the subscription, worst site in the world. |
| 276 | 2026-08-28 | Mailchimp · Trustpilot · 1★ | not shown: too long to quote whole also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 528 | 2026-10-19 | Constant Contact · Trustpilot · 1★ | not shown: too long to quote whole |
| 536 | 2026-10-14 | Constant Contact · Trustpilot · 1★ | very disappointing business practices. very disappointing business practices. misleading to have "deactivate account" option, which doesn't actually cancel the monthly fee. dirty to not have a way for customers to cancel subscription online. |
| 537 | 2026-10-13 | Constant Contact · Trustpilot · 1★ | This company will rip you off. This company will rip you off! They just stole $425.21 from me, and refused to refund it even after I called the same day as the charge, and explained the situation. |
| 543 | 2026-10-08 | Constant Contact · Trustpilot · 1★ | I cancelled my service but they kept charging me. Look out!. I cancelled my service but they kept charging me for 2 months. I have yet to receive a refund. Wondering if they will charge for yet another month. Customer service is frankly awful. |
| 550 | 2026-09-30 | Constant Contact · Trustpilot · 1★ | Poor customer service to loyal customer. I tried to cancel my subscription and they said they have a no refund policy. The payment was processed yesterday and I tried to call first thing in the morning and they said no refunds. After being a customer for almost 7 years, this is how they treat their customer. Poor customer service and I will never recommend this company again. |
| 552 | 2026-09-30 | Constant Contact · Trustpilot · 1★ | not shown: too long to quote whole also: support is hard to reach, or a bot |
| 555 | 2026-09-28 | Constant Contact · Trustpilot · 1★ | Billing method is very opaque. Billing method is very opaque, made very difficult to navigate and cancel to make sure you are charged regularly. When your pre-payment funds run out, you are automatically charged on a monthly basis anyway. Not only this is poor customer service but this should be illegal. Of course customer service is difficult to reach. I would give zero star if I could. also: support is hard to reach, or a bot |
| 556 | 2026-09-27 | Constant Contact · Trustpilot · 1★ | Can't cancel subscription. I have been trying to cancel my subscription for 4 months by phoning customer service in the UK, I have also sent 3 emails now to customer service and haven't heard a thing. I even contacted the lady who sold it to me only to hear that she couldn't help me. Quick to take your money, impossible to cancel also: support is hard to reach, or a bot |
| 558 | 2026-09-25 | Constant Contact · Trustpilot · 1★ | not shown: too long to quote whole also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 559 | 2026-09-24 | Constant Contact · Trustpilot · 1★ | not shown: too long to quote whole |
| 561 | 2026-09-23 | Constant Contact · Trustpilot · 1★ | I have not used this for over 2 years-…. I have not used this for over 2 years- used it once in the first year- they autocharged me and would not refund so I was nice the first year- they just did it again renewed auto charge for an entire year I spoke to t hem on the phone the day the charge went thru to ask for a full refund for the entire year payment and they are refusing - they can clearly see I have not used their product in 2 years and I call the day the charge goes thru and they refused it's an entire year payment again |
| 825 | 2026-08-10 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 836 | 2026-04-23 | Klaviyo · Trustpilot · 1★ | Any company that makes it as difficult…. Any company that makes it as difficult as it can to stop using them is ethically dubious. Klaviyo (an IT comapny) does its best to make it impossible to stop a Standing Order. Its instructions to close an account are deliberately misleading and inaccurate. Dodgy. I would avoid them. |
| 837 | 2026-04-04 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 840 | 2026-03-17 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 845 | 2026-03-06 | Klaviyo · Trustpilot · 1★ | This platform is horrible. This platform is horrible. IT IS NEAR IMPOSSIBLE TO CANCEL AND CLOSE YOUR ACCOUNT. |
| 848 | 2026-02-11 | Klaviyo · Trustpilot · 1★ | Signed up with them to use their…. Signed up with them to use their texting campaign feature. Keep on throwing me an error, tried a couple times to work it out with them was not able to get anywhere with them. Finally requested a refund its been 2 plus weeks and not even a response. Would stay away also: support is hard to reach, or a bot |
| 861 | 2025-11-21 | Klaviyo · Trustpilot · 1★ | AWFUL WORST EVER. S***, let us use the service all ok then just dumped us off without notice ...and then carried on charging us, and difficult to get refunds due to location
Joke
Do not use
Ever
You will end up losing your mind also: account suspended without warning |
| 869 | 2025-09-26 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
request for more detailed analytics · 23
| # | Date | Where | What they wrote |
|---|---|---|---|
| 319 | 2026-10-07 | Constant Contact · G2 · what they dislike · 4★ | I’d prefer more detailed and flexible reporting options for analyzing campaign performance. Template Management is convenient overall, yet some customization settings feel limiting when I’m trying to create a very specific design or layout. With AI, I still needed to review and edit what it produced to make sure the wording matched my intended message and the tone I was aiming for. also: the email editor is clunky |
| 346 | 2026-10-08 | Constant Contact · G2 · what they dislike · 4★ | The multi-user account setup can feel a bit restrictive when several people need to collaborate closely or manage campaigns at the same time. A/B testing is useful for comparing content, but I’d appreciate more flexibility in what can be tested, along with clearer, more intuitive options for how the results are displayed and presented. |
| 440 | 2026-09-22 | Constant Contact · G2 · what they dislike · 5★ | I test A/B sono frustranti: richiedono troppo tempo per avere risultati affidabili, la configurazione è poco intuitiva e i report sono spesso troppo limitati. Inoltre alcune funzioni avanzate richiedono ancora un po’ di lavoro manuale, quindi non è sempre “senza sforzo”. Non uso l’analisi in tempo reale perché i dati sono spesso troppo volatili per prendere decisioni concrete e molte piattaforme mostrano solo metriche superficiali, quindi non aggiunge valore reale alle campagne. |
| 467 | 2026-09-28 | Constant Contact · G2 · what they dislike · 4★ | I think they could improve on the strategy with automation and make it more AI compatible, so it can provide responses automatically when someone clicks a link. Better data tracking is needed too, especially for users without Salesforce integration, as tracking data in Constant Contact can be hard. I'd also recommend adding A/B split testing to compare subject lines, images, and call-to-action buttons to see what works best for engagement. |
| 597 | 2026-10-04 | Klaviyo · G2 · what they dislike · 5★ | I think Klaviyo could really benefit from better analytics for customer metrics. The platform isn't the easiest to navigate, and it could definitely be more visually appealing. Setting it up wasn't exactly quick and easy, but after that, it's been great to use. |
| 621 | 2026-05-20 | Klaviyo · G2 · what they dislike · 3★ | There are not enough professionally designed email templates suitable for financial industry scenarios. It cannot achieve stable one-click data linkage with our in-house client management system, so we have to spend extra time on manual data supplementation. It is not convenient to set up pre-release content review rules for financial marketing content. Meanwhile, its local statistical analysis reports cannot fully match the data sorting standards used in German financial institutions, requiring extra rearrangement before submitting audit documents. |
| 624 | 2026-05-13 | Klaviyo · G2 · what they dislike · 5★ | The reporting can not be as intuitive as I would like. |
| 735 | 2026-03-22 | Klaviyo · G2 · what they dislike · 5★ | I would be very happy if the SMS service would be open in my country (Israel), because I love Klaviyo I stay with it but I miss this feature. Also, I would love a more elaborate analytics overview. |
| 747 | 2026-03-16 | Klaviyo · G2 · what they dislike · 5★ | not shown: too long to quote whole |
| 753 | 2026-03-13 | Klaviyo · G2 · what they dislike · 5★ | Better analytics, specifically within segments. There isn't enough data on customer behavior - like it will say how many orders or order volume, but no way to see what products they ordered. |
| 765 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | The cost of some new features they are adding. There are also some limitations in advanced analytics. also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 768 | 2026-03-12 | Klaviyo · G2 · what they dislike · 5★ | The reporting could be easier and more gradual . |
| 879 | 2025-10-04 | Brevo · G2 · what they dislike · 4★ | analytics reporting could be done much better |
| 886 | 2026-10-21 | Brevo · G2 · what they dislike · 4★ | Sometimes the analytics were limiting and I feel that I could outgrow the simplicity that initially makes it attractive, as it can feel limiting instead of simple as your business grows. |
| 895 | 2026-10-08 | Brevo · G2 · what they dislike · 3★ | Customization, search, and analytics didn’t meet my needs. |
| 910 | 2026-10-12 | Brevo · G2 · what they dislike · 5★ | Workflow management can be a bit confusing to set up. Reporting doesn’t always give me all the insights I need, and segmentation takes time when I want to organize my audience. Managing email was easy, but coordinating email with SMS and WhatsApp wasn’t always as straightforward, and sometimes the automation timing needed adjustment to feel more relevant. |
| 913 | 2026-10-07 | Brevo · G2 · what they dislike · 5★ | Some aspects of Brevo could be improved. The automation feels limited when trying to create a more complex workflow, and the reporting doesn't provide as much detailed information as I'd like. The email editor could also offer more design freedom. Also integrating with some other apps can require extra effort, particularly in the setup phase. While it's fine for regular email marketing, there's room for improvement for more advanced marketing needs. also: the email editor is clunky |
| 919 | 2026-01-13 | Brevo · G2 · what they dislike · 5★ | What I dislike about the Brevo Marketing Platform is that while it packs a lot of features, some of the more advanced automation and analytics feel limited compared to specialized tools like Klaviyo or HubSpot. The reporting can sometimes lack depth for deeper performance insights, and SMS pricing can add up quickly if you use it heavily. Additionally, as your needs grow more complex, you might find certain workflows and integrations less flexible than you’d like. also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 922 | 2026-10-09 | Brevo · G2 · what they dislike · 5★ | The contact verification and import process can be quite strict for new accounts, which slows down initial setup. Additionally, advanced analytics options could be more detailed on the entry-level plans |
| 973 | 2026-09-30 | Brevo · G2 · what they dislike · 4★ | The basic reporting feels a bit rigid. It gives you standard high-level metrics like opens and clicks, but if I want to drill down into deeper audience behavior, I usually have to export the data and crunch the numbers elsewhere. The out-of-the-box email templates are a bit basic and usually require some heavy tweaking to get them fully aligned with our brand guidelines. And while standard workflows run fine, trying to build highly complex, multi-step workflows with conditional behavioral triggers can get a bit clunky to manage. also: the email editor is clunky |
| 1021 | 2026-09-24 | Brevo · G2 · what they dislike · 5★ | I don't feel like the reporting features were as good and broad as other platforms. |
| 1060 | 2026-09-16 | Brevo · G2 · what they dislike · 4★ | not shown: too long to quote whole |
| 1096 | 2026-09-01 | Brevo · G2 · what they dislike · 4★ | Some of the more advanced features feel a bit limited. Setting up basic email campaigns is straightforward, but when I need more complex automation or deeper segmentation, I sometimes end up relying on workarounds. I also feel the reporting could be stronger. The core metrics are available, but I’d appreciate more detailed insights for comparing campaigns and for understanding what’s actually working. |
takes time to learn · 20
| # | Date | Where | What they wrote |
|---|---|---|---|
| 23 | 2026-09-16 | Mailchimp · G2 · what they dislike · 4★ | The one thing is bit confusing are features and setting , it takes time to find and understand some feature , for the first user it is bit confusing for them to understand that could be explained more clear and it useful for new user and other people to understand and helpful for Mailchimp to make little easy that it take less time and don't take much time in it |
| 172 | 2026-04-27 | Mailchimp · G2 · what they dislike · 5★ | Although the platform has so many advanced features and integrations, the UI/UX can feel a bit overwhelming for beginners at first. |
| 214 | 2026-04-09 | Mailchimp · G2 · what they dislike · 5★ | its quite expensive to run and does need quite a bit of training to get its full use also: costs too much, or climbs with the list corrected by hand: says it costs too much |
| 273 | 2026-08-31 | Mailchimp · Trustpilot · 1★ | Trying to send a final welcome email. Trying to send a final welcome email. Been going round for hours and hours and cannot set this up. It’s should be under Audience- Forms. What a nightmare. Will change as soon as I can. Have given up on this. My customers will now not receive am automatics final welcome email. Looks like the poor ratings you get are all valid. Very surprised at how rubbish this tool is. |
| 331 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | There is not much I dislike about the platform. The only thing I would mention is that some of the more advanced features can take a little time to learn, especially when you start getting into more detailed automation and customization. For our day-to-day needs, though, this has not been a major issue. |
| 470 | 2026-09-28 | Constant Contact · G2 · what they dislike · 5★ | These features can take some time to set up and fine-tune, especially when you want automated responses to behave differently for different types of contacts. Two-way text messaging is useful, but keeping track of replies and making sure the right follow-up happens can require some manual monitoring. For outbound emails, I’d like a bit more flexibility around automation and customization without having to work through multiple settings. Some of the more detailed customization options also take a little trial and error to figure out. |
| 479 | 2026-09-24 | Constant Contact · G2 · what they dislike · 5★ | List segmentation took me a little time to understand at first. Automation only saved some time since I still had to create the monthly newsletters by hand and go through the reports myself. |
| 630 | 2026-05-07 | Klaviyo · G2 · what they dislike · 5★ | Email and SMS costs increase quickly, Automation setup can feel complex also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 635 | 2026-05-04 | Klaviyo · G2 · what they like best · 4★ | We tried Klaviyo for marketing and texting, but it wasn’t very user-friendly. Compared with other platforms that include built-in templates, Klaviyo doesn’t feel especially beginner-friendly, and it took more effort than we expected to get comfortable using it. |
| 636 | 2026-05-04 | Klaviyo · G2 · what they dislike · 4★ | It was difficult to set up and even harder to understand at first. By the time I started to get the hang of it, the trial period was almost over, and it didn’t feel as cost-effective as it should have been. also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 654 | 2026-04-29 | Klaviyo · G2 · what they dislike · 5★ | Tracing of results can be a hassle, it is expensive for some clients as per other competitors, New features are tough to learn as well also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 663 | 2026-04-28 | Klaviyo · G2 · what they dislike · 5★ | I don't like their pricing plans and that it takes time to get familiar with. also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 669 | 2026-04-28 | Klaviyo · G2 · what they dislike · 4★ | Klaviyo's UI can make it difficult for the casual user to find the settings and features they are looking for. There is confusion between flows and campaigns, lists and segments, etc. |
| 690 | 2026-04-21 | Klaviyo · G2 · what they dislike · 5★ | “What I dislike about Klaviyo is that some advanced features can feel a bit overwhelming at first, and the learning curve can be steep. The platform can also be slow at times, especially when working with large lists or complex flows |
| 693 | 2026-04-21 | Klaviyo · G2 · what they dislike · 5★ | It can be a bit overwhelming to create flows within the program. |
| 705 | 2026-04-15 | Klaviyo · G2 · what they dislike · 5★ | While Klaviyo is very powerful, the learning curve can be a bit steep at first, especially when setting up more advanced flows and segmentation. Some features can also feel overwhelming due to the depth of options available. |
| 729 | 2026-03-25 | Klaviyo · G2 · what they dislike · 5★ | Klavyo is a powerful platform; navigating flows and segments can take time to master. It can have a longer learning curve. |
| 1000 | 2026-09-23 | Brevo · G2 · what they dislike · 4★ | One thing that could be improved is the overall user experience in some areas. A few features can take time to understand, especially when setting up automation or managing different campaign settings. I think automation setup could be more straightforward, for example, having a simpler step-by-step setup with clearer explanations of what each trigger and action does would make it easier. |
| 1012 | 2026-09-25 | Brevo · G2 · what they dislike · 4★ | There isn't much to dislike overall, but some parts of the interface can feel slightly less intuitive when you're working with more complex automations or segmentation. Once you're familiar with the platform it's manageable, but there is a bit of a learning curve. |
| 1108 | 2026-10-10 | Brevo · Trustpilot · 3★ | Useful but complicated features. Useful features. Complicated to get around however. Not very intuitive. It works well once the setup is done but it took forever to get there. Also the site is unusable on mobile so it limits options for a quick fix of just to see where we are |
poor deliverability and spam folder flags · 15
| # | Date | Where | What they wrote |
|---|---|---|---|
| 78 | 2026-06-01 | Mailchimp · G2 · what they dislike · 5★ | The only downside I’ve noticed is that my marketing emails sometimes end up in the spam folder. |
| 205 | 2025-10-16 | Mailchimp · G2 · what they dislike · 3★ | I really dislike the double opt-in process, and I'm also frustrated with the deliverability rate. Not all of my emails are reaching my subscribers' inboxes, which is a major issue for me. |
| 249 | 2026-09-27 | Mailchimp · Trustpilot · 1★ | Subscriber emailed bounced and then…. Subscriber emailed bounced and then were deleted from my account and I couldn’t retrieve them |
| 261 | 2026-09-18 | Mailchimp · Trustpilot · 1★ | My emails are not reaching my clients. My emails are not reaching my clients, even though I have already worked with my IT team to resolve the issue on my end. In addition, there has been an attempt to overcharge me. Please review both issues and provide an explanation. also: costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 278 | 2026-08-25 | Mailchimp · Trustpilot · 2★ | Mail delivery takes up to 15 minutes (not immediate). Mail chimp has been built on strong structure in terms of forms, automations and conditions but when it comes to mail delivery which is the most important part of Email strategies and Marketing they are literally weak, I have talked to their team several times and they response is this is what it is , mail delivery takes up to 15 minutes based on how much busy their internal system is. they can not deliver Emails immediately. it is disappointing and a deal breaker. |
| 310 | 2026-10-13 | Constant Contact · G2 · what they dislike · 5★ | not shown: too long to quote whole |
| 334 | 2026-10-11 | Constant Contact · G2 · what they dislike · 5★ | Building and personalizing emails and managing email deliverability didn’t meet my needs. |
| 373 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | Approximately half of our newsletters hit the spam/promotions folder of emails on our list. |
| 376 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | It can feel like there’s almost too much information, and we sometimes struggle to find some of the items that would be helpful. We also struggle with delivery to inboxes, often getting flagged as Spam or Promotions. |
| 666 | 2025-07-24 | Klaviyo · G2 · what they dislike · 4★ | There are times when the delivery rate is not so good, and sometimes the team can't tell me why it is. As for Gmail, it doesn't have good sending rates, and I would like you to give me a solution to improve all that, like giving me IPs that work better. |
| 860 | 2025-11-29 | Klaviyo · Trustpilot · 2★ | not shown: too long to quote whole also: support is hard to reach, or a bot; costs too much, or climbs with the list corrected by hand: says it costs too much (the second pass had dropped it), all four alike |
| 940 | 2026-10-06 | Brevo · G2 · what they dislike · 5★ | High-volume sending, sending outbound emails, and managing email deliverability aren’t strong for me. |
| 985 | 2026-09-29 | Brevo · G2 · what they dislike · 5★ | not shown: too long to quote whole also: AI generated content needs editing |
| 1024 | 2026-09-24 | Brevo · G2 · what they dislike · 4★ | Building and personalizing emails didn’t work well for me, and managing deliverability and automated email responses were also weak. Segmentation and personalization only led to little improvement, and behavior-based workflows only sometimes reached people at the right time. |
| 1087 | 2026-09-02 | Brevo · G2 · what they dislike · 4★ | There are some limitations in the platform. I have also faced some issues related to bounces and soft bounces, where the handling or reporting could be better. Sometimes the email alignment is not correct on the first attempt, but after making a few tweaks, it is usually achievable. also: the email editor is clunky |
AI generated content needs editing · 17
| # | Date | Where | What they wrote |
|---|---|---|---|
| 328 | 2026-09-22 | Constant Contact · G2 · what they dislike · 4★ | Even with the automation, you still need to provide some input and make adjustments to email campaigns. The AI-generated content also needed edits to better match our company’s voice, include specific changes, and reflect our technical expertise more accurately. |
| 352 | 2026-10-09 | Constant Contact · G2 · what they dislike · 5★ | The AI-assisted content creation needed major edits. Personalization and template management didn’t meet my needs. |
| 355 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | I don't LOVE using AI. The AI-assisted content creation is only sometimes usable, and overall I only somewhat trust the AI capabilities. |
| 428 | 2026-09-11 | Constant Contact · G2 · what they dislike · 5★ | The AI-assisted content creation comes out too generic. It’s not terrible, but not usable, really. Also, we haven’t explored more complex workflows yet. |
| 437 | 2026-09-16 | Constant Contact · G2 · what they dislike · 4★ | The tools provided feel limited, especially for annotation testing. For final touches, I still have to rely on Photoshop. The AI-assisted content creation was not useful, and the image library has limited options. |
| 443 | 2026-09-30 | Constant Contact · G2 · what they dislike · 5★ | The AI sometimes can make things too robotic, and even if its easier is just a different message. When I used it for writing the email messages, the output needed major edits. |
| 446 | 2026-09-30 | Constant Contact · G2 · what they dislike · 5★ | Some integrations can feel more complicated than I expect. Setting up connections and getting different platforms to work smoothly together can take extra time, especially when permissions or configurations need to be checked. Social media and e-commerce integrations can require troubleshooting when something doesn’t sync as expected, and I’d appreciate a more guided setup experience with clearer error messages and simpler troubleshooting steps. With AI, I still need to edit the tone and wording because the first draft doesn’t always sound exactly like my brand. |
| 461 | 2026-09-28 | Constant Contact · G2 · what they dislike · 3★ | On a sensitive shipping delay update, the AI text turned out cold, robotic, and completely lacked the empathy needed for loyal customers, so it required an 80% manual rewrite. Overall the AI is only sometimes usable. |
| 472 | 2026-09-24 | Constant Contact · G2 · what they like best · 4★ | I like the email and mobile preview, high-volume sending, and building and personalizing emails. The AI helped me make an email, even though the copy wasn’t ready to use without work. |
| 473 | 2026-09-24 | Constant Contact · G2 · what they dislike · 4★ | Segmentation is too complicated. Some features feel like too long a journey, and overall it was difficult to create and send professional email campaigns. The AI-assisted content creation needed major edits. |
| 476 | 2026-09-25 | Constant Contact · G2 · what they dislike · 4★ | It can be quite frustrating at times when it loads slowly and gets stuck. I also don’t use the surveys because the constant requests for feedback and questions make it very difficult for me to understand the motive and purpose behind them. On the AI side, some tasks get validated, but a few times hallucinations happen. |
| 482 | 2026-09-24 | Constant Contact · G2 · what they dislike · 5★ | The AI-assisted content creation needed major edits to be usable. |
| 651 | 2026-04-28 | Klaviyo · G2 · what they dislike · 5★ | The AI-powered features are a work in progress. They're doing good, but there's something lacking; it's not understanding exactly what I'm asking. I have to double-check things more often, which starts to slow me down rather than just making the content myself. |
| 934 | 2026-10-06 | Brevo · G2 · what they dislike · 4★ | I still needed to edit the AI output to match my brand tone and messaging. I’m only moderately confident about how my data is handled and what controls I have over what data the AI can access, and overall I don’t fully trust the AI capabilities. |
| 976 | 2026-09-30 | Brevo · G2 · what they dislike · 4★ | not shown: too long to quote whole |
| 1051 | 2026-09-22 | Brevo · G2 · what they dislike · 4★ | When I run into specific campaign issues, getting help can sometimes feel slower than I expect. It would be much easier to resolve problems if there were more detailed troubleshooting resources and clearer, step-by-step guidance. I’d also like more flexibility and control when it comes to executing campaigns. Forecasting feels limited, and sentiment analysis could be more actionable, with more context instead of only general sentiment indicators. On the AI side, some suggestions can feel a bit generic and not fully aligned with our brand’s tone, so a human review is still essential. |
| 1075 | 2026-09-15 | Brevo · G2 · what they dislike · 5★ | Despite all the sequencing, list management and CRM database management is sometimes complicated to understand, to be sure to target or avoid certain targets. I also tested AI to rework with proposals, but it doesn't match my expectations and editorial content. And I haven't used multiple channels, my clients use these other channels little and it could be seen as interference or hard selling. |
No theme · 398
| # | Date | Where | What they wrote |
|---|---|---|---|
| 1 | 2026-11-01 | Mailchimp · G2 · what they dislike · 5★ | I do not dislike anything about Intuit Mailchimp Email Marketing |
| 2 | 2026-11-01 | Mailchimp · G2 · what it solves for them · 5★ | I had an issue with integrating the API with my Lovable AI. |
| 5 | 2026-10-27 | Mailchimp · G2 · what it solves for them · 5★ | Marketing to our partners and volunteers. |
| 7 | 2026-10-17 | Mailchimp · G2 · what they like best · 5★ | Professional graphic! Instant feedback on opening! |
| 9 | 2026-10-17 | Mailchimp · G2 · what it solves for them · 5★ | Reaching a wider audience. Reminders of dates and times of opening and length of show as well as address of gallery. |
| 10 | 2026-10-16 | Mailchimp · G2 · what they like best · 5★ | My company was struggling with email bouncebacks when sending out sales emails each week. I don't think it happens with Mailchimp. We do have some customers that have our salesheets go to spam still, but I'm not sure that can be avoided completely. We've seen improvement with MC for sure! |
| 11 | 2026-10-16 | Mailchimp · G2 · what they dislike · 5★ | My company makes a THC seltzer that cannot be mentioned in sales materials. I realize this may be a legal issue and out of Mailchimp's control, but that is a big chunk of our business that cannot reach customers through your platform. |
| 12 | 2026-10-16 | Mailchimp · G2 · what it solves for them · 5★ | Our primary issue was sales email bouncebacks, and Mailchimp solved it relatively easily and cheaply. |
| 14 | 2026-10-08 | Mailchimp · G2 · what they dislike · 5★ | I really don't have any dislikes regarding Mailchimp. |
| 17 | 2026-09-22 | Mailchimp · G2 · what they dislike · 5★ | I wish I could connect Intuit Mailchimp Email Marketing with the scheduling platform I use, so everything could be integrated. Currently, I'm using Dance Manager to schedule clients, and having them connected would be helpful. |
| 19 | 2026-09-18 | Mailchimp · G2 · what they like best · 5★ | I like how Intuit Mailchimp Email Marketing offers so many options to tailor a campaign to our needs graphically. It's really nice to optimize with SEO too. Being able to follow up with a resend on unopened campaigns and the possibility of sending SMS text messages are also great features. Plus, the initial setup was easy, which I appreciate a lot. |
| 20 | 2026-09-18 | Mailchimp · G2 · what they dislike · 5★ | No administrator (admin) HTML code access on mobile devices. |
| 24 | 2026-09-16 | Mailchimp · G2 · what it solves for them · 4★ | Intuit Mailchimp Email Marketing Ai feature solving is helpful for me and when i need quick results and i am on hurry to send the email content make it easy whereas, manually i have to create from scratch, the insight campaign is also working that be improve in future |
| 25 | 2026-09-16 | Mailchimp · G2 · what they like best · 5★ | The dashboard and the GUI are great. It’s super easy to manage and use. |
| 26 | 2026-09-16 | Mailchimp · G2 · what they dislike · 5★ | There’s no real downside as such; however, the interface between the Mailchimp marketing dashboard and Mandrill transactional email services should be easier to navigate. Aside from that, the services are really good. |
| 30 | 2026-08-24 | Mailchimp · G2 · what they dislike · 5★ | Uploading leads can be a bit tedious at times. |
| 31 | 2026-08-24 | Mailchimp · G2 · what it solves for them · 5★ | It solves our email marketing campaign specially on sending bulk emails. |
| 32 | 2026-08-21 | Mailchimp · G2 · what they like best · 5★ | how easy it is to start and create your contact list |
| 33 | 2026-08-21 | Mailchimp · G2 · what they dislike · 5★ | I dont like that they use to have a website builder and now stopped |
| 34 | 2026-08-21 | Mailchimp · G2 · what it solves for them · 5★ | helps me send professional emails |
| 36 | 2026-08-19 | Mailchimp · G2 · what they dislike · 5★ | There are also a lot of features I don’t need, which sometimes makes the system hard to navigate. So if it were possible to subscribe to only the basic features for sending emails to an audience, it would be even easier for me to use. |
| 40 | 2026-08-07 | Mailchimp · G2 · what it solves for them · 4★ | Mailchimp helps me stay connected with customers and manage email marketing without having to do everything manually. I can organize my audience, send promotions and updates, and track engagement in one place. It saves time and makes it easier to consistently market my business and reach customers. |
| 42 | 2026-07-16 | Mailchimp · G2 · what they dislike · 5★ | Honestly ... I'm trying hard to think of something that I dislike ... but can't think of even one thing. Not BS-ing, just honestly answering |
| 47 | 2026-07-06 | Mailchimp · G2 · what they like best · 5★ | Easy to manage campaigns, audience, etc. Lot's of options and opportunities to boost performance marketing. |
| 54 | 2026-06-25 | Mailchimp · G2 · what they dislike · 5★ | Nothing, it's a pretty solid platform that I will keep using. |
| 55 | 2026-06-25 | Mailchimp · G2 · what it solves for them · 5★ | We use for our dispatch and shipping emails, which go straight to our client once we input a tracking number into the system. |
| 58 | 2026-05-05 | Mailchimp · G2 · what it solves for them · 5★ | It is saving me time when I am trying to reach a large number of people. |
| 59 | 2026-06-17 | Mailchimp · G2 · what they like best · 3★ | It’s easy to onboard and understand. So if you’re a beginner in email marketing it is a great start to get the basics down and good email templates to choose from depending on what you want to do. |
| 60 | 2026-06-17 | Mailchimp · G2 · what they dislike · 3★ | It’s not as easy to set up more complex email sequences and audience segmentation. There are more advanced platforms that offer more variety in campaign building. |
| 61 | 2026-06-17 | Mailchimp · G2 · what it solves for them · 3★ | It helps you keep a good amount of contacts in the email database at a low cost. |
| 63 | 2026-06-16 | Mailchimp · G2 · what they dislike · 5★ | Finding more time to explore new porducts and features (but that is more of an internal thing). Maybe intro videos like a movie trailer of the product and positioning to create engagement with new features. |
| 64 | 2026-06-16 | Mailchimp · G2 · what it solves for them · 5★ | MailChimp is the leader in enagement marketing with constant focus on new tools and platform improvement to dirve cleint messaging. |
| 65 | 2026-06-07 | Mailchimp · G2 · what they like best · 5★ | I like that the email templates enables me to personalize messages for every customer and I can manage multiple marketing campaigns in one tool and also helps manage large datasets of customer details very efficiently. |
| 66 | 2026-06-07 | Mailchimp · G2 · what they dislike · 5★ | The platform offers all we needed for email marketing with all features functioning well and no major challenges faced. |
| 67 | 2026-06-07 | Mailchimp · G2 · what it solves for them · 5★ | It is very helpful for sending campaigns that helps maintain contact with our clients and it also makes it easy to collect leads all over the web with a simple signup form. |
| 70 | 2026-06-07 | Mailchimp · G2 · what it solves for them · 5★ | It simplifies email campaign management and audience engagement. helping me save time, automate outreach, and improve marketing results. |
| 72 | 2026-06-06 | Mailchimp · G2 · what they dislike · 5★ | So far, I haven’t noticed anything to dislike about Mailchimp. |
| 73 | 2026-06-06 | Mailchimp · G2 · what it solves for them · 5★ | cold campaigns, email marketing, warmup feature, complete sales cycel |
| 75 | 2026-06-05 | Mailchimp · G2 · what they dislike · 5★ | I have no complaints whatsoever as I am happy with all the features that this platform offers and it works well for marketing automation. |
| 77 | 2026-06-01 | Mailchimp · G2 · what they like best · 5★ | Mailchimp has been valuable to me and my business for many years. It allows me to send my newsletter, know who it is reaching, and who wants removed from the list. I also appreciate that recipients can message me through the site. The analytics are really helpful! |
| 79 | 2026-06-01 | Mailchimp · G2 · what it solves for them · 5★ | I like that it lets me reach an audience that has chosen to receive information, rather than spamming people. |
| 87 | 2026-05-30 | Mailchimp · G2 · what they dislike · 5★ | In my experience, when the app updates, some features end up being moved to new places. This is just my personal opinion. |
| 97 | 2026-05-20 | Mailchimp · G2 · what it solves for them · 5★ | We are able to send emails to clients about our products and services and keep them in the loop about what is happening at Arrington. We are also able to create email flows and campaigns for automated sends to current clients to keep them connected. |
| 98 | 2026-05-19 | Mailchimp · G2 · what they like best · 5★ | Mailchimp is the best options for small to med businesses that are looking for the perfect balance between functionality, ease of use and value. |
| 99 | 2026-05-19 | Mailchimp · G2 · what they dislike · 5★ | Haven't found anything I don't like yet. |
| 100 | 2026-05-19 | Mailchimp · G2 · what it solves for them · 5★ | Staying in touch with my customer base and gaining repeat customers |
| 101 | 2026-05-08 | Mailchimp · G2 · what they like best · 3★ | Mailchimp email marketing provides an easy, UI-friendly dashboard and a smooth overall process. It keeps the technical stuff in the backend, so I can focus on marketing and managing my list. |
| 103 | 2026-05-08 | Mailchimp · G2 · what it solves for them · 3★ | Automation, list management, and the ability to send emails seamlessly. |
| 109 | 2026-05-18 | Mailchimp · G2 · what it solves for them · 2★ | Having a way to capture leads and organizing them in one place. |
| 111 | 2026-05-18 | Mailchimp · G2 · what they dislike · 5★ | not shown: under 4 words |
| 118 | 2026-05-14 | Mailchimp · G2 · what it solves for them · 4★ | Intuit Mailchimp Email Marketing is solving several key marketing and communication challenges for our business, especially around customer engagement, campaign automation, and centralized audience management. |
| 119 | 2026-05-13 | Mailchimp · G2 · what they like best · 5★ | It makes it look professional, tracks the amount of reads and opens etc, is user friendly |
| 121 | 2026-05-13 | Mailchimp · G2 · what it solves for them · 5★ | Professional looking emails and also to see who is opening emails so I can know who to be in touch with directly |
| 124 | 2026-05-13 | Mailchimp · G2 · what it solves for them · 5★ | Mailchimp has significantly improved our deliverability for email marketing campaigns. We were previously using another marketing automation software, and since switching, Mailchimp has helped boost our open and click rates tremendously. |
| 130 | 2026-05-07 | Mailchimp · G2 · what they dislike · 5★ | I think not having the ability to add attachments to emails based on customer data in excel limits our ability to add invoices for our customers when sending collection emails. |
| 134 | 2026-05-06 | Mailchimp · G2 · what it solves for them · 3★ | It primarily handled our email marketing communications across multiple franchise locations, which included promotional campaigns and announcements, and outreach to prospective members. It helped streamline those communications for network. |
| 137 | 2026-05-05 | Mailchimp · G2 · what it solves for them · 5★ | It helps me keep in contact with my customers and helps my customers stay in the know of what i am doing. it brings more viewers to my youtube channel. |
| 140 | 2026-05-05 | Mailchimp · G2 · what it solves for them · 3★ | Helps communicate with the right people, at the right time, while enhancing engagement |
| 141 | 2026-05-04 | Mailchimp · G2 · what they like best · 3★ | Mailchimp is easy to use and has many features included for different forms of marketing. |
| 143 | 2026-05-04 | Mailchimp · G2 · what it solves for them · 3★ | It allows me to keep multiple different mailing lists and automate some sequences. |
| 144 | 2026-05-03 | Mailchimp · G2 · what they like best · 4★ | I like the most its automation and embed forms that could be added to the website. |
| 146 | 2026-05-03 | Mailchimp · G2 · what it solves for them · 4★ | Gathering the website subscribers via the email subscription form. Creating newsletters campaign and sending them to the subscribers. |
| 149 | 2026-05-03 | Mailchimp · G2 · what it solves for them · 4★ | Email marketing for customers as well as lead generation |
| 153 | 2026-04-30 | Mailchimp · G2 · what they like best · 5★ | I like that Intuit Mailchimp Email Marketing is really simple to use across different clients. It's especially easy for reporting. |
| 154 | 2026-04-30 | Mailchimp · G2 · what they dislike · 5★ | I don't like when you click campaigns it automatically selects a category instead of just choosing all. So if I want to count how many emails I've sent out in the last month, sometimes I forget to press the all filter and I don't actually see them all. |
| 155 | 2026-04-30 | Mailchimp · G2 · what it solves for them · 5★ | I use Intuit Mailchimp Email Marketing for creating outlines for emails, sending them to the same lists, and easily getting metrics and analytics. |
| 156 | 2026-04-28 | Mailchimp · G2 · what they like best · 5★ | The UI is intuitive, and it’s easy to navigate even for users who are new to EDM services. Creating mailing lists couldn’t be easier. Best of all, the delivery rate is high! Onboarding from another platform is also seamless with the help of the FAQs. I am also using its transactional email service, and the setup process is exremely easy and fast. Price wise, its afforadble given the features and ease of use. |
| 157 | 2026-04-28 | Mailchimp · G2 · what they dislike · 5★ | Perhaps you could introduce more fancy templates. |
| 158 | 2026-04-28 | Mailchimp · G2 · what it solves for them · 5★ | My mailing list has some entries that may be outdated and full of errors. Mailchimp helps clean them up, so I can identify them and make the necessary corrections. |
| 167 | 2026-04-28 | Mailchimp · G2 · what it solves for them · 4★ | As a mid-sized organization, I find Mailchimp’s pricing model fairly cost-effective, since it scales based on the number of contacts. That structure also pushes us to regularly clean up our lists and manage them better so we can keep costs down. And because it’s so widely used as a CRM, the skills are transferable across teams and it doesn’t take much onboarding for new communications team members. |
| 174 | 2026-04-21 | Mailchimp · G2 · what they like best · 4★ | this is best tool i used for email marketing. it has lot of new feature for go email marketing |
| 175 | 2026-04-21 | Mailchimp · G2 · what they dislike · 4★ | i only thing not like it not have desktop fast app |
| 176 | 2026-04-21 | Mailchimp · G2 · what it solves for them · 4★ | this is best tool i used for email marketing. it has lot of new feature for go email marketing |
| 177 | 2026-04-21 | Mailchimp · G2 · what they like best · 5★ | This software is easy to use and understand, and it makes email marketing more refined and streamlined for a wide range of business needs. |
| 179 | 2026-04-21 | Mailchimp · G2 · what it solves for them · 5★ | It makes sending marketing information to customers much more straightforward. |
| 180 | 2026-04-20 | Mailchimp · G2 · what they like best · 4★ | The automation aspect that allows campaigns to be sent out without thinking. |
| 181 | 2026-04-20 | Mailchimp · G2 · what they dislike · 4★ | Some of the UI/UX could be cleaner in my opinion for use. |
| 185 | 2026-04-09 | Mailchimp · G2 · what it solves for them · 5★ | Simplified our digital marketing experience by ease of use within their design, automation, and analytic sections. |
| 186 | 2026-04-22 | Mailchimp · G2 · what they like best · 5★ | I appreciate how Intuit Mailchimp Email Marketing saves time, which helps make more money. The initial setup felt like a breath of fresh air. I also value its ability to personalize emails. It's the only tool we've used, and we've never looked to change, which speaks volumes. |
| 187 | 2026-04-22 | Mailchimp · G2 · what they dislike · 5★ | not shown: under 4 words |
| 188 | 2026-04-22 | Mailchimp · G2 · what it solves for them · 5★ | I use Intuit Mailchimp Email Marketing to personalize emails and save time, helping me make more money. |
| 193 | 2026-04-21 | Mailchimp · G2 · what they dislike · 4★ | I think the conversion tracking may be a little bit better. I noticed that sales coming from a specific merchant campaign appear lower in Mailchimp, while on the ecommerce website they are much higher, which makes the reporting not accurate. |
| 194 | 2026-04-21 | Mailchimp · G2 · what it solves for them · 4★ | I use Intuit Mailchimp Email Marketing to automate notifications, track conversions, and measure campaign success, along with performing A/B testing and optimizing communications. |
| 195 | 2026-04-21 | Mailchimp · G2 · what they like best · 4★ | I like the fact that I did have an associated, but 3rd party person call me, review my mailchimp account and strategy and help |
| 200 | 2026-04-20 | Mailchimp · G2 · what it solves for them · 4★ | Automated newsletters and outreach contact list. |
| 202 | 2026-04-16 | Mailchimp · G2 · what they dislike · 5★ | Can't think of anything that I didn't like. |
| 204 | 2025-10-16 | Mailchimp · G2 · what they like best · 3★ | It's easy to use and a great place to start when you are getting started with email marketing. Mailchimp was my 1st email platform, and many of my clients use it. |
| 206 | 2025-10-16 | Mailchimp · G2 · what it solves for them · 3★ | I need to email people about my services and events. |
| 207 | 2026-04-13 | Mailchimp · G2 · what they like best · 5★ | it is established solution for years making it a reliable solution |
| 208 | 2026-04-13 | Mailchimp · G2 · what they dislike · 5★ | it has reduced the limits of their free account they used to have |
| 209 | 2026-04-13 | Mailchimp · G2 · what it solves for them · 5★ | it is enabling us to send mass emails to our customer base without our emails getting flagged as spam |
| 210 | 2026-04-13 | Mailchimp · G2 · what they like best · 5★ | Very intuitive and easy to use. Very powerful and clear the entire structure |
| 211 | 2026-04-13 | Mailchimp · G2 · what they dislike · 5★ | It is not always easy to find the Audience Settings and set up the welcome emails. |
| 212 | 2026-04-13 | Mailchimp · G2 · what it solves for them · 5★ | To understand, via API, if a customer is subscribed to the list. My app is giving benefits only to people subscribed to the mailing list. |
| 213 | 2026-04-09 | Mailchimp · G2 · what they like best · 5★ | its great for storing data and for building really beautiful branded emails |
| 215 | 2026-04-09 | Mailchimp · G2 · what it solves for them · 5★ | it stores all of our customer data and automates emails |
| 216 | 2026-03-24 | Mailchimp · G2 · what they like best · 1★ | Nothing. My review remains the same, I'm simply updating my review with additional important details on how they've responded since posting the original review. |
| 225 | 2026-10-30 | Mailchimp · Trustpilot · 5★ | All good. Everything is smooth and easy |
| 237 | 2026-10-15 | Mailchimp · Trustpilot · 2★ | I had used MailChimp from 2016 onwards…. I had used MailChimp from 2016 onwards for a number of years, without a problem. I just send out a Campaign and two of the lines disappear before the email hits the 1700 addresses. So much for Intuit having taken it over. |
| 240 | 2026-10-12 | Mailchimp · Trustpilot · 1★ | Terrible. Terrible Money grabbing scam of a platform. I’d give -NEGATIVE stars if I could. Go elsewhere! Mailchimp sucks. |
| 248 | 2026-09-27 | Mailchimp · Trustpilot · 5★ | not shown: under 4 words |
| 250 | 2026-09-26 | Mailchimp · Trustpilot · 4★ | So far so good |
| 252 | 2026-09-24 | Mailchimp · Trustpilot · 1★ | They deleted thousands of our email…. They deleted thousands of our email subscribers because we didn't pay one time after paying for a subscription. |
| 259 | 2026-09-19 | Mailchimp · Trustpilot · 5★ | not shown: under 4 words |
| 279 | 2026-08-25 | Mailchimp · Trustpilot · 5★ | vary good vary good |
| 280 | 2026-08-24 | Mailchimp · Trustpilot · 5★ | Mailchimp has been a useful platform…. Mailchimp has been a useful platform for building our email marketing foundation. The interface provides a good range of tools for managing customer communications, campaigns, and marketing workflows. I especially appreciate having email marketing and automation capabilities in one platform as our business continues to grow. There is still more for me to explore and configure, but my experience so far has been positive. I look forward to using more of the automation, customer journey, and e-commerce features as we scale. |
| 283 | 2026-08-13 | Mailchimp · Trustpilot · 4★ | Overall. Overall, a very professional service. As a beginner, I would love to see a 200 pages handbook on how to do what. |
| 284 | 2026-08-13 | Mailchimp · Trustpilot · 1★ | No AI in 2026 it’s still completely Manual, Unbelievable!. I signed up thinking this is the industry gold standard it’s the leader. When I opened it up I quickly realised there is no AI at all. I can’t believe they expect customers to build everything manually with templates to help. Thank god I didn’t take any plans. What a disaster! |
| 285 | 2026-10-22 | Constant Contact · G2 · what they like best · 4★ | Efficiency and reliability to my practice |
| 286 | 2026-10-22 | Constant Contact · G2 · what they dislike · 4★ | Nothing to mention at the moment. It’s easy to use. |
| 287 | 2026-10-22 | Constant Contact · G2 · what it solves for them · 4★ | Nothing at the moment |
| 289 | 2026-10-21 | Constant Contact · G2 · what they dislike · 5★ | I wish Constant Contact included Adobe Express integration along with Canva integration. |
| 290 | 2026-10-21 | Constant Contact · G2 · what it solves for them · 5★ | Constant Contact lets me quickly reach most of the companies and customers we serve and makes sharing information much easier. |
| 291 | 2026-10-20 | Constant Contact · G2 · what they like best · 3★ | To be honest, there's nothing about Constant Contact that I truly love. It gets the job done and allows me to create and send emails for my clients, but I think there are better options out there. |
| 293 | 2026-10-20 | Constant Contact · G2 · what it solves for them · 3★ | Constant Contact gives me the power to manage email marketing initiatives for clients, allowing me to switch between client accounts without having to use a separate login. |
| 295 | 2026-10-20 | Constant Contact · G2 · what they dislike · 5★ | I would like to be able to send emails when we do new blog posts; adding that feature would be fantastic. The graphics can be a little confusing at first. |
| 296 | 2026-10-20 | Constant Contact · G2 · what it solves for them · 5★ | I use Constant Contact to automate our marketing and notifications and keep in touch with our members. |
| 297 | 2026-10-20 | Constant Contact · G2 · what they like best · 5★ | I like that I can create and post everything from one platform. We previously used it only for email communication, but we’re now transitioning to using it for social media as well. |
| 298 | 2026-10-20 | Constant Contact · G2 · what they dislike · 5★ | I’m still on the fence about whether we should keep creating things in Canva first. I really like Canva’s AI features and the design ideas it suggests. I’d like to see whether this is comparable to that program before deciding. |
| 300 | 2026-10-20 | Constant Contact · G2 · what they like best · 5★ | The user interface is very robust and easy to use. |
| 301 | 2026-10-20 | Constant Contact · G2 · what they dislike · 5★ | Nothing! I love using it!! There is nothing I need that I can't find and it offers even more than I could have anticipated. |
| 302 | 2026-10-20 | Constant Contact · G2 · what it solves for them · 5★ | Constant Contact makes it easy to have everything in one place. I could use "listservs" at work but then I don't have the reporting or the ability to refine the data. |
| 304 | 2026-10-20 | Constant Contact · G2 · what they dislike · 5★ | I had a little trouble renaming the email template for my campaign; it took me a few tries to figure out how to change its name. |
| 305 | 2026-10-20 | Constant Contact · G2 · what it solves for them · 5★ | I use Constant Contact to send mass emails and increase customer visibility. |
| 306 | 2025-08-05 | Constant Contact · G2 · what they like best · 5★ | Constant Contact is user-friendly and intuitive. |
| 307 | 2025-08-05 | Constant Contact · G2 · what they dislike · 5★ | I do not have any dislikes about Constant Contact. |
| 308 | 2025-08-05 | Constant Contact · G2 · what it solves for them · 5★ | Constant Contact is working toward having their emails received without being flagged as spam/junk. Unlike my usage of MailChimp, I have not had any subscribers complain that they did not receive our organizations emails in their inbox. |
| 312 | 2026-10-11 | Constant Contact · G2 · what they like best · 4★ | Linking them all together is everything I need and more. Can’t complain and love them. It’s very easy: AI helps build the starting product and you can basically use it, then refine it. |
| 313 | 2026-10-11 | Constant Contact · G2 · what they dislike · 4★ | Not much at all. I really like the product. |
| 316 | 2026-10-12 | Constant Contact · G2 · what they dislike · 5★ | Sending outbound emails, A/B testing, and social ads didn’t work well for me. |
| 321 | 2026-10-15 | Constant Contact · G2 · what they like best · 3★ | I needed a way to create, manage, and track emails to clients and prospective clients, and Constant Contact helped with that. Managing email lists, high-volume sending, and basic reporting were useful for what I was trying to do. |
| 322 | 2026-10-15 | Constant Contact · G2 · what they dislike · 3★ | It seemed difficult to upload my contact list. I’m also constantly inundated by emails from other organizations using Constant Contact that I didn’t sign up for, and my clients often feel like it’s impersonal and robotic. |
| 323 | 2026-10-15 | Constant Contact · G2 · what it solves for them · 3★ | It gave me a way to create, manage, and track emails to clients and prospective clients. |
| 325 | 2026-10-10 | Constant Contact · G2 · what they dislike · 3★ | Automated email responses, multi-user account features, and AI text summarization haven’t been useful for me. |
| 329 | 2026-09-22 | Constant Contact · G2 · what it solves for them · 4★ | It helped us deliver service updates, security alerts, and marketing campaigns efficiently to a large audience, without sacrificing reliability or reach. The AI draft cut down the time we usually spend writing from scratch and produced a professional, well-structured email that was ready for review and customization far sooner than our traditional process. |
| 337 | 2026-10-10 | Constant Contact · G2 · what they dislike · 5★ | Our only hiccups occur when sending e-commerce items from our CRM through Constant Contact. We also don’t use some features because there are other systems in place to manage these tasks. |
| 340 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | There are many tools in Constant Contact, including Managing Email Deliverability and A/B Testing, that I need to find time to better understand and implement into our communication strategy. |
| 342 | 2026-10-13 | Constant Contact · G2 · what they like best · 4★ | Email and mobile preview worked well for me. |
| 343 | 2026-10-13 | Constant Contact · G2 · what they dislike · 4★ | Creating and sending professional email campaigns was a mixed experience. I also didn’t use features like managing email lists, deliverability, or basic reporting, and surveys didn’t work well for me. |
| 344 | 2026-10-13 | Constant Contact · G2 · what it solves for them · 4★ | not shown: under 4 words |
| 349 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | Not as user friendly. The multi-user account experience was a weak spot for me. |
| 361 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | Reporting/Analytics hasn’t been useful for me. |
| 366 | 2025-02-07 | Constant Contact · G2 · what they like best · 5★ | I love the ease of use and flexibility it allows! |
| 367 | 2025-02-07 | Constant Contact · G2 · what they dislike · 5★ | I don't like that it makes it difficult for me to resubscribe some of my contacts. |
| 368 | 2025-02-07 | Constant Contact · G2 · what it solves for them · 5★ | Getting the word out about our programs |
| 370 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | I wish I could tag people and businesses in my social posts directly within Constant Contact. Currently, I have to go back to the social media platform to tag people after making a post, which is a bit inconvenient. It would be really great if I could do the tagging while scheduling the post itself. |
| 371 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | Constant Contact lets me schedule emails and social posts, simplifying my touch points with clients and saving time each month. |
| 377 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | With thousands of contacts and members, it makes communication much easier and helps us get messages out quickly, especially when we need to share a lot of information in a timely manner. |
| 379 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | I haven’t used automation, and I haven’t tried the AI-assisted content creation. Integration APIs and geo-targeting weren’t strong for me. |
| 382 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | I think responses should be personalized, not automated. Also, HTML, I am just not good with. |
| 383 | 2026-10-08 | Constant Contact · G2 · what it solves for them · 5★ | I saved substantial time on manual campaign work, and the AI helped me become more creative. |
| 385 | 2026-10-08 | Constant Contact · G2 · what they dislike · 5★ | I haven't used ROI tracking, especially ROI to make sure its work the money spent on the platform and it pays for its self. I also haven't tried the AI-assisted content creation. |
| 387 | 2026-10-07 | Constant Contact · G2 · what they like best · 5★ | Constant Contact keeps my email contact list organized and easy to access whenever I need to send a mass email about availability. Building outbound emails with high-volume sending capabilities is important in my organization when I need to market available spaces and rooms to clients at scale. |
| 388 | 2026-10-07 | Constant Contact · G2 · what they dislike · 5★ | I’m still trying to figure out how to set up automated responses that are relevant to the context of incoming emails. |
| 389 | 2026-10-07 | Constant Contact · G2 · what it solves for them · 5★ | It saves me time and makes the process more convenient. Creating the email and then using a single button to send it to my entire contact list saved me a lot of time. |
| 392 | 2026-10-07 | Constant Contact · G2 · what they dislike · 4★ | Every API pulls data somewhat differently, and it can be too hard to keep track of format. |
| 395 | 2026-10-06 | Constant Contact · G2 · what they dislike · 5★ | My main concern is having verifiable data available. When it isn’t available, it becomes really painful to work with. |
| 396 | 2026-10-06 | Constant Contact · G2 · what it solves for them · 5★ | It saved substantial time, especially around marketing-to-sales assignment. It also made it easier to handle large datasets for campaigns. |
| 398 | 2026-10-06 | Constant Contact · G2 · what they dislike · 5★ | Honestly not much for what I used it for. It's built to be simple, so if you're after very advanced automation or in-depth reporting you might want something more heavy-duty, but for newsletters and SMS it did everything I needed. |
| 399 | 2026-10-06 | Constant Contact · G2 · what it solves for them · 5★ | It let us run email newsletters and SMS campaigns from one place without paying a lot or spending much time on setup. We could get campaigns out quickly and keep in regular contact with our audience, which saved time and money compared to using separate tools. |
| 404 | 2026-10-06 | Constant Contact · G2 · what they dislike · 5★ | I don’t use automated responses or language detection because they’re not needed for my current work. Also, the product doesn’t explain why the AI produced a specific result as well as I’d like. |
| 410 | 2026-10-07 | Constant Contact · G2 · what they dislike · 5★ | It’s a little bit more work and time to integrate this 3 under our emails. We also don’t really know very well how to personalize emails. I don’t really know how to use some of the integrations, and I don’t really know if we can integrate e-commerce in our business. |
| 413 | 2026-10-06 | Constant Contact · G2 · what they dislike · 4★ | It isn’t always the same on mobile, and high volume sending is sometimes difficult because of duplicates, spam, etc. I also haven’t used automation yet. |
| 414 | 2026-10-06 | Constant Contact · G2 · what it solves for them · 4★ | It saves me time in my day to day work. AI has helped save me so much time and money, and it helps me produce usable email copy. |
| 415 | 2025-02-07 | Constant Contact · G2 · what they like best · 5★ | It helps us with our emails and contact lists |
| 416 | 2025-02-07 | Constant Contact · G2 · what they dislike · 5★ | I don't know if you already have auto-detection of duplicate email addresses in a contact list. It would greatly help if you do |
| 417 | 2025-02-07 | Constant Contact · G2 · what it solves for them · 5★ | Creating newsletters. Getting contacts through forms and buttons |
| 419 | 2026-10-02 | Constant Contact · G2 · what they dislike · 5★ | Building and personalizing emails was a weak spot for me. I also haven’t used automation or any AI features, and I don’t know what Third-Party Integration is. |
| 422 | 2026-10-05 | Constant Contact · G2 · what they dislike · 4★ | I didn’t like that the emails didn’t look as clean as they do on some other platforms I’ve used. At times, it would be much easier to have a layout that takes all the guesswork out of creating the emails and makes everything feel more polished. |
| 425 | 2026-10-01 | Constant Contact · G2 · what they dislike · 3★ | I haven't tried the AI-assisted content creation. |
| 432 | 2026-09-09 | Constant Contact · G2 · what it solves for them · 4★ | Constant Contact helps solve the problem of managing email communication and campaigns manually. I like having the ability to create emails, organize contacts, schedule campaigns, and check performance from one place. It saves me time and makes it easier to keep track of ongoing campaigns without having to use multiple tools. The reporting is also useful because I can see how people are responding to the emails and use that information to improve future campaigns. |
| 444 | 2026-09-30 | Constant Contact · G2 · what it solves for them · 5★ | It makes my job easier and saved some time by letting me do things quicker. |
| 452 | 2026-09-09 | Constant Contact · G2 · what they dislike · 5★ | I find it frustrating that you can't update contact lists when communications are scheduled. It seems like there should be a way to keep the existing contact list on file for scheduled communications while still being able to update the contacts for future communications. |
| 453 | 2026-09-09 | Constant Contact · G2 · what it solves for them · 5★ | Constant Contact prevents us from missing anyone by allowing CSV uploads of contact info. I can also create or use existing designs, store photos, and digitally sign communications, which enhances our communication process. |
| 455 | 2026-09-17 | Constant Contact · G2 · what they dislike · 3★ | I haven’t used automation or CRM integration, and managing email lists wasn’t a strong point for me. |
| 462 | 2026-09-28 | Constant Contact · G2 · what it solves for them · 3★ | It saved me some time overall. In one case it saved 45 minutes by helping me get past writer’s block with a subject line, and that email drove a 28% open rate. |
| 464 | 2026-09-29 | Constant Contact · G2 · what they dislike · 4★ | Automated email responses and cross-system integration were weak for me. |
| 485 | 2026-09-22 | Constant Contact · G2 · what they dislike · 4★ | Sometimes the content formatting changes, and the preview is different when I publish. I also haven’t used some features because I’m not familiar with them. |
| 486 | 2026-09-22 | Constant Contact · G2 · what it solves for them · 4★ | I’ve saved a little time by using a premade email list and by saving that data beforehand, and having multiple lists helps me stay organized for specific campaigns. |
| 488 | 2026-09-25 | Constant Contact · G2 · what they dislike · 1★ | The interface was hard to find the features I wanted. |
| 489 | 2026-09-25 | Constant Contact · G2 · what it solves for them · 1★ | It saved a little manual campaign work. |
| 493 | 2026-09-18 | Constant Contact · G2 · what they like best · 4★ | I like the email and mobile preview and the high-volume sending. Saving even a little manual campaign work matters to me because it helps reduce wasted time at work. |
| 495 | 2026-09-18 | Constant Contact · G2 · what it solves for them · 4★ | It saved me a little manual campaign work, which helps reduce wasted time at work. The AI-assisted content creation was sometimes usable. |
| 496 | 2026-09-01 | Constant Contact · G2 · what they like best · 5★ | Constant Contact is a great place to start when you’re just beginning with email marketing. The automation features aren’t as robust as I’d like, but they can still get the job done. |
| 498 | 2026-09-01 | Constant Contact · G2 · what it solves for them · 5★ | Email marketing and collecting email addresses on your website. |
| 501 | 2026-09-25 | Constant Contact · G2 · what it solves for them · 5★ | Constant Contact brings email campaigns, contact management, and automated follow-ups together in one place. It helps me stay organized and keep communication with customers consistent, without having to juggle several separate tools. |
| 503 | 2026-09-25 | Constant Contact · G2 · what they dislike · 4★ | Managing email lists is still a manual process, and it would be really helpful to have a system that can sync and keep a global list updated. Automation only saved some time since I still prefer to design my templates manually. |
| 504 | 2026-09-25 | Constant Contact · G2 · what it solves for them · 4★ | AI helped me develop the introduction for Cyber Awareness Month by suggesting topics and bullet points to cover, which was critical for the newsletter’s flow and overall organization. Overall, it helps me create engaging Security Bulletin newsletters and get the message across. |
| 508 | 2026-09-24 | Constant Contact · G2 · what they like best · 3★ | I like that Constant Contact is really easy to use, making it simple to train others on it. I also appreciate that you can easily add people and stay in contact with all our clients. The ability to tag things and see data is a big plus too. Additionally, the straightforward features and access to extensive data that we didn't have before are very helpful. |
| 509 | 2026-09-24 | Constant Contact · G2 · what they dislike · 3★ | It was really tedious setting up Constant Contact, especially after using Mailchimp for so long. |
| 510 | 2026-09-24 | Constant Contact · G2 · what it solves for them · 3★ | Constant Contact helps us reach a large range of people, keep in contact with clients, and manage data easily. It's user-friendly, making training simple, and the tagging feature is valuable. |
| 512 | 2026-09-24 | Constant Contact · G2 · what they dislike · 4★ | Platforms are always changing, and there are too many constant config changes that need to be made. It also didn’t end up being what we wanted it to be, and automation saved no time. |
| 515 | 2026-09-24 | Constant Contact · G2 · what they dislike · 5★ | There are no downsides to using constant contact. |
| 563 | 2026-09-21 | Constant Contact · Trustpilot · 2★ | Having a pool of people that you cant…. Having a pool of people that you cant edit or manage is extremely difficult. You have to create lists or segments all the time from your own records. Its exhausting. Wish they have a better data base to edit your list and contcats. |
| 569 | 2026-09-15 | Constant Contact · Trustpilot · 5★ | Constant Contact has been a great help…. Constant Contact has been a great help with growing my business in these last two years of using it. It is really user friendly and there are always great resources available to help improve overall use of the platform. |
| 578 | 2026-10-22 | Klaviyo · G2 · what they dislike · 5★ | I think Klaviyo could bring more innovations to sign-up forms because the pre-built templates are very basic and generic. Some of the articles are still according to the old Klaviyo. The initial setup used to be a bit technical, but now it’s pretty much one click. |
| 579 | 2026-10-22 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo makes it much easier for me to manage email and SMS automations and broadcast campaigns for my clients’ subscribers. |
| 584 | 2026-10-12 | Klaviyo · G2 · what they dislike · 5★ | not shown: too long to quote whole |
| 588 | 2026-10-06 | Klaviyo · G2 · what they dislike · 5★ | not shown: too long to quote whole |
| 594 | 2026-09-30 | Klaviyo · G2 · what they dislike · 5★ | The biggest trap is over-personalization. Just because the data exists doesn’t mean every email needs five conditions, three dynamic product blocks, and completely different copy for every micro-segment. We tried going that far, and the editorial review process became painful very quickly. It was harder to catch inconsistencies, harder to approve the message with confidence, and easier for one branch to drift away from the core campaign idea. Now we only personalize deeply when it truly changes the intent, the value, or what the person needs to hear next. |
| 601 | 2026-09-16 | Klaviyo · G2 · what it solves for them · 5★ | Helped me generate good revenue for my clients on E-comm |
| 602 | 2026-09-02 | Klaviyo · G2 · what they like best · 5★ | I like that Klaviyo is a full-fledged product with lots of different add-on features, including SMS, WhatsApp, social media management, among others. It allows us to have an all-in-one solution that avoids having multiple subscriptions with different software providers. The initial setup was very easy, and the move from Mailchimp to Klaviyo was due to its expanded functionality and more value for the price. |
| 604 | 2026-09-02 | Klaviyo · G2 · what it solves for them · 5★ | I use Klaviyo to send emails, keep our customers updated on promotions, and send automated emails based on triggers. It provides an all-in-one solution, eliminating the need for multiple subscriptions. |
| 605 | 2026-08-20 | Klaviyo · G2 · what they like best · 5★ | Once I schedule my campaigns, I stay calm because I know they will be sent correctly. |
| 606 | 2026-08-20 | Klaviyo · G2 · what they dislike · 5★ | Everything is very good because it is clear and easy to use. They have integrated AI, which helps a lot in completing fields, and with the images, everything is correct. I have nothing negative to say; I've been using it for over 2 years. |
| 607 | 2026-08-20 | Klaviyo · G2 · what it solves for them · 5★ | It helps me manage the campaigns of my three stores, maintaining regular contact with my customers and encouraging the purchase of my products. |
| 615 | 2026-05-31 | Klaviyo · G2 · what they dislike · 5★ | There is very little I dislike, aside from some specific regulations related to my industry |
| 616 | 2026-05-31 | Klaviyo · G2 · what it solves for them · 5★ | Call tracking for customer helpdesk. We onboarded that system fairly early and have been working with the product team to improve. |
| 619 | 2026-05-29 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo's advanced automations let me link email and SMS marketing, boosting my e-commerce strategies with features like abandon and checkout emails and product recommendations. |
| 622 | 2026-05-20 | Klaviyo · G2 · what it solves for them · 3★ | We adopt Klaviyo to carry out classified client email maintenance and standardized financial information distribution. It tidies up scattered client contact channels and disordered marketing sending records within the team. It standardizes the whole process of user subscription and unsubscription, standardizes financial promotional content delivery specifications, realizes traceable whole-process communication records, effectively controls industry compliance risks, and also improves the actual conversion effect of client follow-up work. |
| 623 | 2026-05-13 | Klaviyo · G2 · what they like best · 5★ | The AI feature is so helpful for me daily. |
| 625 | 2026-05-13 | Klaviyo · G2 · what it solves for them · 5★ | Engaging existing customer base. |
| 627 | 2026-05-12 | Klaviyo · G2 · what they dislike · 5★ | Navigation can be hard at times. Things are arranged a little different to other platforms I have used. It is just different, not good or bad, just another way of doing things. corrected by hand: does not say it takes time to learn |
| 628 | 2026-05-12 | Klaviyo · G2 · what it solves for them · 5★ | I use Klaviyo for staying in contact with my customers and getting repeat sales. |
| 629 | 2026-05-07 | Klaviyo · G2 · what they like best · 5★ | Easy Automation – Set up email/SMS flows, Email + SMS Together – Manage both in one place |
| 631 | 2026-05-07 | Klaviyo · G2 · what it solves for them · 5★ | saving time, improving customer engagement |
| 637 | 2026-05-04 | Klaviyo · G2 · what it solves for them · 4★ | It could potentially solve some one on one text marketing issues but for us, it's just not as effective. |
| 642 | 2026-05-01 | Klaviyo · G2 · what they dislike · 5★ | I wish it could integrate with more platforms other than Shopify. |
| 645 | 2026-04-30 | Klaviyo · G2 · what they dislike · 5★ | I'd say for one, when I'm copying over flows/email templates, all the assets within the email carry over too. I wish there was a folder for album. Setting up the events by integrating only certain aspects to Salesforce was a bit cumbersome. Because Klaviyo is very ecommerce heavy, as a lead generation company, setting up events based on lead journey rather than actions taken was a learning curve. After integrating with Salesforce, there were some confusions that took a while with dev teams. corrected by hand: does not say it takes time to learn |
| 652 | 2026-04-28 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo integrates email marketing and reviews in one platform, so I don't need separate applications. It centralizes email, review, and customer lists, making it convenient. |
| 653 | 2026-04-29 | Klaviyo · G2 · what they like best · 5★ | Easy to use CRM tool, SMS, Email & Whatsapp integrated that makes work faster, New user can learn easily very good user-friendly dashboard |
| 655 | 2026-04-29 | Klaviyo · G2 · what it solves for them · 5★ | Integrated single platform for all CRM ( sms, whatsapp, email ) which helps reduce time & efficiency. |
| 656 | 2026-04-28 | Klaviyo · G2 · what they like best · 5★ | The extreme customization within the website makes it absolutely amazing to use for our company. We don't really use any third-party integrations or apps, but the overall performance of the functional music has been absolutely amazing. It is so worth what we pay for, and it does so much for our company. It essentially pays for itself since email marketing is one of our strongest channels. |
| 658 | 2026-04-28 | Klaviyo · G2 · what it solves for them · 5★ | At first, we had a large issue with remaining customers about their abandoned car, or just keeping customers informed, but Klaviyo closed that gap. |
| 661 | 2026-04-28 | Klaviyo · G2 · what it solves for them · 4★ | SMS and email outreach, conversions, etc. |
| 662 | 2026-04-28 | Klaviyo · G2 · what they like best · 5★ | I like that I can send campaigns to my database of existing customers to keep generating more revenue. |
| 664 | 2026-04-28 | Klaviyo · G2 · what it solves for them · 5★ | It's helping me on customer retention. |
| 673 | 2026-04-28 | Klaviyo · G2 · what it solves for them · 5★ | We needed to integrate products inside of our newsletter, before they were static code now it is dynamic |
| 675 | 2026-04-28 | Klaviyo · G2 · what they dislike · 4★ | The speed when sending mass emails |
| 677 | 2026-04-28 | Klaviyo · G2 · what they like best · 4★ | Automation of marketing and branding messages. |
| 679 | 2026-04-28 | Klaviyo · G2 · what it solves for them · 4★ | not shown: under 4 words |
| 684 | 2026-04-24 | Klaviyo · G2 · what they dislike · 5★ | I have issues with the reporting/attribution, where the revenue is often massively inflated compared to GA4/Shopify attribution. We have a very tight attribution window on Klaviyo, but even so, the numbers seem inflated. |
| 685 | 2026-04-24 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo provides a user-friendly interface for email design, consolidates email and SMS for an omnichannel strategy, and lets us engage customers on preferred channels. |
| 687 | 2025-12-18 | Klaviyo · G2 · what they dislike · 4★ | There are a lot of add-ons and relatively high pressure sales. |
| 692 | 2026-04-21 | Klaviyo · G2 · what they like best · 5★ | The software is both versatile and easy to use. |
| 694 | 2026-04-21 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo is an incredible asset for email marketing- it efficiently helps organize and refine subscriber lists, past newsletter materials, and more! |
| 695 | 2026-04-09 | Klaviyo · G2 · what they like best · 5★ | Klaviyo is a beast! It’s easy to use and really helps me run my business like a well-oiled machine. |
| 697 | 2026-04-09 | Klaviyo · G2 · what it solves for them · 5★ | Email marketing is a huge revenue driver for us. |
| 698 | 2026-04-21 | Klaviyo · G2 · what they like best · 4★ | capable platform with good editing tools |
| 700 | 2026-04-21 | Klaviyo · G2 · what it solves for them · 4★ | email and text message marketing |
| 712 | 2026-04-10 | Klaviyo · G2 · what it solves for them · 4★ | Email marketing campaigns and flows |
| 714 | 2026-04-09 | Klaviyo · G2 · what they dislike · 5★ | As a non-direct-to-consumer website, it would be helpful if Klaviyo were better tailored to that model so we don’t have to see metrics like 0 sales, 0 transactions, and similar data that isn’t relevant for us. |
| 718 | 2026-04-07 | Klaviyo · G2 · what it solves for them · 5★ | It helps solve my problems with CRM. |
| 723 | 2026-04-02 | Klaviyo · G2 · what they dislike · 4★ | Sometimes the details like the send count are not available, and I have to go down to find them. And sometimes it's not user-friendly. It should be easier for beginners to use, like getting things in an easy way on the sign menu column. corrected by hand: does not say it takes time to learn |
| 727 | 2026-04-03 | Klaviyo · G2 · what it solves for them · 4★ | I use Klaviyo for email marketing to promote new products and acquire new leads. |
| 731 | 2026-03-24 | Klaviyo · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 732 | 2026-03-24 | Klaviyo · G2 · what they dislike · 5★ | It was a bit complicated as compared to Apollo during the initial setup. You can add more features in Klaviyo that could be specifically helpful for cold outreach. |
| 733 | 2026-03-24 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo made cold email marketing and campaigns easier, offering a complete platform with more features than previous tools. It's easy to use, highly functional, and allows our social media managers to manage campaigns effectively. The setup was a bit complicated but worth it for its features. |
| 744 | 2026-03-19 | Klaviyo · G2 · what they dislike · 5★ | I would like Klaviyo to help me build winning flows. An audit to my account could help understand or fix our flows and make the right adjustments. |
| 748 | 2026-03-16 | Klaviyo · G2 · what it solves for them · 5★ | I use Klaviyo for automated sending of messages along the customer journey, creating and sending campaigns, as well as for lead generation. |
| 750 | 2026-03-16 | Klaviyo · G2 · what they dislike · 5★ | Setting up the lists and segments is confusing. |
| 751 | 2026-03-16 | Klaviyo · G2 · what it solves for them · 5★ | Reaching our customers via a weekly email newsletter to increase sales. |
| 759 | 2026-03-12 | Klaviyo · G2 · what they dislike · 5★ | Downsides for our business is that segmenting for our subscription based service can be a bit funky. At times our accurate audiences isn't fully captured when segmenting customers who've placed 0 orders over x amount of time. Given the nature of our business, it is difficult for klavyio to talk directly to woocommerce and update in real time. |
| 762 | 2026-03-12 | Klaviyo · G2 · what they dislike · 5★ | I wish there were more details in the segmentation options. |
| 767 | 2026-03-12 | Klaviyo · G2 · what they like best · 5★ | easiest and most indepth marketing tool available |
| 769 | 2026-03-12 | Klaviyo · G2 · what it solves for them · 5★ | marketing to our email list |
| 771 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | The only thing I am missing is time to use Klaviyo more and get the most out of it :-) |
| 779 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | Automation at its best for driving conversions. |
| 781 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | Email Marketing Automations made easy and performant |
| 783 | 2026-03-12 | Klaviyo · G2 · what they dislike · 4★ | I think it would be nice if we could have Klaviyo as one source of truth as a CRM as well. |
| 790 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo generates our CRM campaigns and provides AI-based customer service. |
| 792 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | Sometimes there are little tech glitches. |
| 798 | 2026-03-11 | Klaviyo · G2 · what they dislike · 5★ | not shown: under 4 words |
| 799 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo helps us constantly connect and communicate with our customers and potential customers. |
| 801 | 2026-03-12 | Klaviyo · G2 · what they dislike · 5★ | I don't find the data platform that great, and tend to export and work in Excel. It's annoying you can't use one segment to create another, for example, you can ask if a customer is in a list but not a segment. I would like to have smart sending to suit individuals not the whole database. |
| 803 | 2026-03-11 | Klaviyo · G2 · what they like best · 5★ | I really like Klaviyo because it provides great resources and trainings, which are particularly useful for our younger colleagues in the team. These resources help them develop in their roles and only get better. I also appreciate the seminars and resources offered, which make Klaviyo valuable compared to other platforms that don't help to get better value out of them. |
| 805 | 2026-03-11 | Klaviyo · G2 · what it solves for them · 5★ | Klaviyo provides great resources and training, especially beneficial for our younger team members to develop in their roles and improve continually. |
| 807 | 2026-03-12 | Klaviyo · G2 · what they dislike · 5★ | SMS, but it's because of the local regulations. |
| 813 | 2026-11-02 | Klaviyo · Trustpilot · 1★ | Not recommended in 2026. Bloated with AI junk at every turn, painfully slow and constantly breaking. I wouldn't start business with Klaviyo in 2026. I've been using this platform for 5 years now and while it has improved in some ways, it has been declining sharply for the past few years. |
| 823 | 2026-08-19 | Klaviyo · Trustpilot · 1★ | not shown: names or describes a private person |
| 831 | 2026-06-04 | Klaviyo · Trustpilot · 1★ | Don't bother with these guys. Recently tried to work with your business over a couple of weeks but was cut off due to me being a finance broker that worked with several finance companies hence you wouldn't support the SMS function. Very disappointing indeed. If I could give no stars out of five I would. Stay away peeps 😉 |
| 838 | 2026-04-02 | Klaviyo · Trustpilot · 1★ | Is it possible to give a negative…. Is it possible to give a negative review? Or zero stars? Repeatedly unsubscribing from an unscrupulous vendor’s website have been ignored-the vendor and by extension this platform continue to shove their unwanted emails into my account. I have also contacted vendor directly to tell them to remove me from all their mailings, to no avail. |
| 847 | 2026-02-18 | Klaviyo · Trustpilot · 1★ | Basically a scam at this point. Basically a scam at this point. They are doomed with the rise of people building theirown solutions. |
| 852 | 2026-01-31 | Klaviyo · Trustpilot · 3★ | Decent email service. Decent email service, has everything you need to set up campaigns. AI feature is buggy. |
| 856 | 2026-01-21 | Klaviyo · Trustpilot · 1★ | Outdated software that is going to get…. Outdated software that is going to get buried by newer tools. Just use shopify email marketing. Terrible UI, lost 60 emails that should have gone out to new paying customers. I wouldnt use it even if they paid me. |
| 862 | 2025-11-09 | Klaviyo · Trustpilot · 5★ | I love this tool. I love this tool. Shocked others say it’s not great! |
| 870 | 2025-09-23 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole |
| 871 | 2025-09-22 | Klaviyo · Trustpilot · 1★ | not shown: too long to quote whole |
| 873 | 2026-09-24 | Brevo · G2 · what they dislike · 5★ | When the AI makes a mistake, it is not very easy to catch and correct. |
| 875 | 2026-08-30 | Brevo · G2 · what they like best · 5★ | Simple, easy to understand, untuil no no issues good |
| 876 | 2026-08-30 | Brevo · G2 · what they dislike · 5★ | for some functions i do not see usefulness |
| 877 | 2026-08-30 | Brevo · G2 · what it solves for them · 5★ | easy contacting members of our community, no thinking about restrictions necessary |
| 880 | 2025-10-04 | Brevo · G2 · what it solves for them · 4★ | sending email marketing and automations for commercial purpose |
| 884 | 2026-10-21 | Brevo · G2 · 5★ | not shown: too long to quote whole |
| 885 | 2026-10-21 | Brevo · G2 · what they like best · 4★ | It was helpful to build my own travel audience because I encouraged them to join an email list and it also helped me automate the journey |
| 887 | 2026-10-21 | Brevo · G2 · what it solves for them · 4★ | It solves the problem of my audience disappearing after consuming one piece of content in my social media business and it helps convert anonymous followers into subscribers that I can reach again |
| 888 | 2026-10-19 | Brevo · G2 · what they like best · 4★ | I like that it gives my customers real time updates on my products and offerings. High-volume sending and SMS messaging (including bulk SMS) are important for what I use it for. |
| 889 | 2026-10-19 | Brevo · G2 · what they dislike · 4★ | List management hasn’t met my needs. I’m also not sure whether the segmentation and personalization tools improved campaign relevance. |
| 890 | 2026-10-19 | Brevo · G2 · what it solves for them · 4★ | It helps me give customers real time updates on my products and offerings. Managing multichannel marketing from one platform simplified things somewhat, and the automation workflows usually reached people at the right time. |
| 891 | 2026-09-25 | Brevo · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 893 | 2026-09-25 | Brevo · G2 · what it solves for them · 5★ | not shown: too long to quote whole |
| 894 | 2026-10-08 | Brevo · G2 · what they like best · 3★ | It simplified multichannel marketing greatly, and managing email lists, high-volume sending, and automated email responses worked well for me. |
| 896 | 2026-10-08 | Brevo · G2 · what it solves for them · 3★ | I was able to manage multichannel marketing much more easily from one platform. |
| 897 | 2026-10-10 | Brevo · G2 · what they like best · 5★ | It simplified multichannel marketing greatly by letting my team manage email, SMS, WhatsApp, and other campaigns from one platform. |
| 898 | 2026-10-10 | Brevo · G2 · what they dislike · 5★ | I don’t have any dislikes about brevo at all. I’m really loving it so far. |
| 899 | 2026-10-10 | Brevo · G2 · what it solves for them · 5★ | Multichannel marketing became much simpler for us by managing campaigns from one platform. |
| 902 | 2026-10-08 | Brevo · G2 · what it solves for them · 4★ | It greatly simplified my multichannel marketing, and I’ve seen some improvement in campaign relevance. The workflows usually help me reach people at the right time. |
| 906 | 2026-09-29 | Brevo · G2 · what they like best · 5★ | What I like best about Brevo is how it combines email, SMS, and WhatsApp marketing into one clean, unified platform while making advanced automation incredibly easy to set up. It saves me so much time by allowing me to manage multi-channel campaigns and track customer behavior all in a single place without constantly switching between different tools. |
| 915 | 2026-09-22 | Brevo · G2 · what they like best · 4★ | It’s very affordable compared to when we used Mailchimp, which was so expensive. The automation builder is intuitive, and I like that you can see the results right within the builder, since it helps inform the content decisions you make. |
| 917 | 2026-09-22 | Brevo · G2 · what it solves for them · 4★ | Its about 30% of what i was paying for Mailchimp and does eveything that platform was doing. |
| 924 | 2026-10-08 | Brevo · G2 · what they like best · 5★ | not shown: too long to quote whole |
| 925 | 2026-10-08 | Brevo · G2 · what they dislike · 5★ | not shown: too long to quote whole |
| 928 | 2026-10-07 | Brevo · G2 · what they dislike · 4★ | Another refinement could be integration depth. While Brevo integrates with many platforms, deeper bidirectional sync of custom fields or advanced CRM workflows could accelerate complex B to B use cases. |
| 937 | 2026-10-01 | Brevo · G2 · what they dislike · 5★ | High-volume sending and cross-system integration have been weak points for me. I also only found the multichannel aspect to simplify things somewhat. |
| 938 | 2026-10-01 | Brevo · G2 · what it solves for them · 5★ | It helps me run outbound email campaigns and manage deliverability from one platform, with some simplification for multichannel marketing. |
| 941 | 2026-10-06 | Brevo · G2 · what it solves for them · 5★ | It simplified multichannel marketing greatly. |
| 943 | 2026-10-01 | Brevo · G2 · what they dislike · 5★ | I find it problematic that I can't send emails when I change servers, as it requires me to reauthorize my IP. I feel this process should be automated or it shouldn't prevent emails from being sent before approval. |
| 944 | 2026-10-01 | Brevo · G2 · what it solves for them · 5★ | I use Brevo Marketing Platform to send marketing and onboarding emails, simplifying user sign-ups and outreach. It's easy to use, with straightforward UX and UI, unlike feature-heavy platforms like Mailchimp. Switching servers requires reauthorizing the IP, which could be automated or bypassed to prevent email disruptions. |
| 945 | 2026-09-25 | Brevo · G2 · what they like best · 5★ | I use it to manage email lists and handle high-volume sending. The data import and export tools do what I need, and having multichannel marketing in one platform has simplified things to a degree. The automation workflows generally reach people at the right time, which helps keep communication on track. |
| 946 | 2026-09-25 | Brevo · G2 · what they dislike · 5★ | Just some struggling with APIs testing and integration. |
| 947 | 2026-09-25 | Brevo · G2 · what it solves for them · 5★ | It somewhat simplified the process of managing multichannel campaigns in one place, and the automation workflows generally helped me reach people at the right time. |
| 948 | 2026-10-01 | Brevo · G2 · what they like best · 1★ | I like the email scheduling and the CRM. Ease of use and setup have been good for me. |
| 949 | 2026-10-01 | Brevo · G2 · what they dislike · 1★ | WhatsApp is hard to manage, so multichannel marketing only feels somewhat simplified. I haven't used automation, and I'm not sure about segmentation and personalization. |
| 950 | 2026-10-01 | Brevo · G2 · what it solves for them · 1★ | mostly just solving customer contact list and email automation, subscriptions and on/off |
| 952 | 2026-09-28 | Brevo · G2 · what they dislike · 4★ | There's a lot of regulation in order to be able to send SMS. And I would like it if it was easier. |
| 953 | 2026-09-28 | Brevo · G2 · what it solves for them · 4★ | Brevo Marketing Platform helps us easily reach our audience with email and SMS, offers good pricing and features, and is user-friendly for my team. Duplicating past campaigns saves time and allows us to target different demographics efficiently. Before, we were using other extremely expensive software that was costing us an arm and a leg and also was more complicated for our team to use. |
| 955 | 2026-09-16 | Brevo · G2 · what they dislike · 5★ | not shown: too long to quote whole |
| 957 | 2026-09-15 | Brevo · G2 · what they like best · 4★ | Personalization (email and mobile) is essential for us, and Brevo makes it easy to customize templates so they match our platform’s look and feel and stay compliant with our design system. Given our customer volume, high-volume email sending is also a must and Brevo fits that need. Brevo’s features really help our communications team do a better job, and it’s clearly a reference point when it comes to campaign management. We also use transactional emails by API to match the user experience and behaviour, which helps deliver the right message at the right time, to the right people. |
| 961 | 2026-09-24 | Brevo · G2 · what they dislike · 5★ | Haven’t used multiple channels yet, and I haven’t used automation. I’m also not sure about segmentation and personalization. |
| 963 | 2026-09-28 | Brevo · G2 · what they like best · 4★ | I mainly use Brevo to create and test a basic email campaign and to manage my contact list. So far, managing email lists, using the WYSIWYG editor, and handling email campaign management have all worked well for what I need. The setup process was straightforward, and the overall ease of use has been solid. |
| 964 | 2026-09-28 | Brevo · G2 · what they dislike · 4★ | I haven’t needed A/B testing, campaign scheduling, or workflow automation yet, so I can’t really speak to those features. Email and mobile previews also haven’t been a strong point for me so far. |
| 965 | 2026-09-28 | Brevo · G2 · what it solves for them · 4★ | It has allowed me to create and test a basic email campaign while keeping my contact list organized. |
| 967 | 2025-10-15 | Brevo · G2 · what they dislike · 5★ | The automation workflow felt a little limited compared to other advanced enterprise tools but overall it was well for most use cases. |
| 968 | 2025-10-15 | Brevo · G2 · what it solves for them · 5★ | It solved the issue of having multiple tools scattered across places. I could manage marketing campaigns as well as emails and automated workflows all from a single place. I could also track them very easily. |
| 969 | 2026-09-22 | Brevo · G2 · what they like best · 5★ | I mainly use it for email campaigns and it does the job well. Setting things up wasn't a hassle, and it handles some of the general marketing side too, not just email. For what I needed day to day, it worked without much of a learning curve. |
| 971 | 2026-09-22 | Brevo · G2 · what it solves for them · 5★ | Before this, I didn't have a proper system for running email campaigns, I was managing things in a more scattered way. Brevo solved that specific problem for me. Email campaigns are really the one area where it's made a real difference, everything else feels secondary to that. |
| 978 | 2025-03-22 | Brevo · G2 · what they like best · 5★ | Ease of use, Ease of implementation |
| 979 | 2025-03-22 | Brevo · G2 · what they dislike · 5★ | the campaign dashboard is not very readable |
| 980 | 2025-03-22 | Brevo · G2 · what it solves for them · 5★ | share email lists within the association to send emails and a newsletter and allow recipients to unsubscribe |
| 982 | 2026-09-30 | Brevo · G2 · what they dislike · 5★ | I haven’t used the automation features yet. I also don’t see an MCP available, or at least it isn’t clearly announced. |
| 988 | 2026-09-29 | Brevo · G2 · what they dislike · 4★ | I find it challenging that the same offer or message might not be relevant to everyone, so it's important to personalize each message based on guest sentiments. Ideally, the platform should customize responses, like apologizing first for negative reviews instead of starting with a thank you. Also, the initial setup was time-consuming, requiring strategic planning for message flows and timing. |
| 991 | 2026-09-28 | Brevo · G2 · what they dislike · 4★ | Perhaps the data tracking is not always flawless, especially with users using Apple, even though they have implemented some specific features, I feel that the data is not always completely accurate. Also, sometimes the support is not always clear, although it has improved significantly recently. |
| 996 | 2026-09-24 | Brevo · G2 · what they like best · 4★ | It works well for high-volume sending, building and personalizing emails, and managing email deliverability. |
| 997 | 2026-09-24 | Brevo · G2 · what they dislike · 4★ | Some features I didn’t use, like placement, drip campaigns, and decision making. I also didn’t use things like managing email lists, automated email responses, or basic reporting. |
| 998 | 2026-09-24 | Brevo · G2 · what it solves for them · 4★ | Managing email, SMS, WhatsApp, and other campaigns from one platform simplified multichannel marketing somewhat. |
| 999 | 2026-09-23 | Brevo · G2 · what they like best · 4★ | I really like how Brevo Marketing Platform keeps email marketing and automation fairly simple, which makes it easier to manage with less effort. It also helps us solve the time consumption issue. The initial setup was easy, which I appreciated. |
| 1002 | 2026-09-27 | Brevo · G2 · what they like best · 4★ | It simplified multichannel marketing greatly. I also really value being able to collect my data from multiple tools and excels, export it, and preview everything before we run the campaign, along with the volume sending. |
| 1003 | 2026-09-27 | Brevo · G2 · what they dislike · 4★ | The integrations are very difficult to connect with, so I don’t use some of those features because they’re anyways difficult to get with. |
| 1004 | 2026-09-27 | Brevo · G2 · what it solves for them · 4★ | Managing campaigns from one platform simplified multichannel marketing greatly, and the preview plus high-volume sending helps before running campaigns. |
| 1005 | 2026-09-26 | Brevo · G2 · what they like best · 5★ | I find it extremely useful to be able to send, using a completely free account with no trial, automated emails to our drivers informing them relevant information when needed. I also enjoy the premade templates which allow your emails to look extremely beautiful and professional. Aura has helped me with using engaging subjects for my Email Subject Lines, and it can recommend when to send the emails in order to maximize reach. |
| 1006 | 2026-09-26 | Brevo · G2 · what they dislike · 5★ | To be honest, the majority of the features associated with Brevo are not frustrating at all. I picked GDPR Compliance because in general, GDPR Compliance is extremely frustrating and Brevo, although it is a great tool, it does not remove that. |
| 1007 | 2026-09-26 | Brevo · G2 · what it solves for them · 5★ | For Email Marketing and Newsletters, it is doing an amazing job with a wide variety of features while still being relatively easy to use. Aura’s subject line suggestions helped me get over a moment with a lack of personal clarity and produce options that looked extremely professional instantly. Aura’s timing recommendations have given us good results, and our email reach has increased significantly when trying to contact our drivers on a regular basis. |
| 1009 | 2026-09-25 | Brevo · G2 · what they dislike · 4★ | Nothing has really bothered me. The only limit is the daily send cap on the free plan, but that's normal for a free tier and not a real complaint. |
| 1010 | 2026-09-25 | Brevo · G2 · what it solves for them · 4★ | Leads land in the right list without any manual step, which keeps campaigns simple to run. Using the MCP server with an AI assistant saved me a lot of clicking around. |
| 1015 | 2026-09-25 | Brevo · G2 · what they dislike · 5★ | One thing I don't particularly like is the process of having to buy additional credits when I need to send out campaigns. It can feel like an extra step, especially when I'm ready to send a time-sensitive communication and then realize I need to check or purchase more credits first. I'd like the credit purchasing process to feel more integrated into the campaign workflow. At the moment, having to stop and purchase additional credits before sending can be a bit inconvenient, particularly when I'm working on a campaign with a deadline. |
| 1017 | 2026-09-24 | Brevo · G2 · what they like best · 4★ | We do big email marketing campaigns in the thousands, so being able to do A/B tests on what would be most effective is essential to maximising our revenue. Having email and phone based campaigns in one platform simplified multichannel marketing greatly, since we used to have separate platforms and it’s halved the effort needed. The AI review can also be helpful before sending, with insights on how to better condense emails and improve grammar. |
| 1019 | 2026-09-24 | Brevo · G2 · what it solves for them · 4★ | It’s halved the effort needed by bringing email and phone based campaigns into one platform. A/B testing helps us figure out what’s most effective for large campaigns and maximise revenue. The AI email review helps us condense emails and improve grammar before sending. |
| 1020 | 2026-09-24 | Brevo · G2 · what they like best · 5★ | Brevo was a great tool for us when we were doing email marketing. Managing email lists and A/B testing were indispensable. It also simplified multichannel marketing greatly since all of the channels were easily managed for our company, and the workflows consistently delivered at the right time. |
| 1022 | 2026-09-24 | Brevo · G2 · what it solves for them · 5★ | It simplified multichannel marketing greatly by letting us manage all channels in one place, and our workflows consistently delivered at the right time. |
| 1023 | 2026-09-24 | Brevo · G2 · what they like best · 4★ | Having email, SMS, WhatsApp, and other campaigns in one platform simplified multichannel marketing a little. |
| 1025 | 2026-09-24 | Brevo · G2 · what it solves for them · 4★ | It simplified multichannel marketing a little. |
| 1027 | 2026-09-23 | Brevo · G2 · what they dislike · 5★ | Managing email, SMS, WhatsApp, and other campaigns from one platform did not simplify multichannel marketing for me at all. E-Commerce integration has been a weak point. |
| 1030 | 2026-01-20 | Brevo · G2 · what they dislike · 5★ | Sometimes the availability of service becomes a bit lagging, which is especially bad for transactional emails. Users never want to wait and wish for quicker response times for email verification, password reset, and other actions. |
| 1031 | 2026-01-20 | Brevo · G2 · what it solves for them · 5★ | I use Brevo Marketing Platform for automated email workflows, easily getting contacts and stats. The interfaces make managing emails and filtering spam straightforward, while SDKs provide good control for handling retries and blocking suspicious domains. |
| 1033 | 2026-09-22 | Brevo · G2 · what they dislike · 5★ | Managing email lists, automated email responses, and the multi-user account features didn’t meet my needs. |
| 1035 | 2026-09-22 | Brevo · G2 · what they like best · 5★ | I like that Brevo Marketing Platform is an advanced software with all channels integrated. Additionally, it saves me manual work and speeds up the process, which is valuable for our team. I also noticed a remarkable improvement in all functionalities compared to other platforms we have used. |
| 1036 | 2026-09-22 | Brevo · G2 · what they dislike · 5★ | It does not allow modifying already active flows, which makes it a bit less flexible than we would like. |
| 1037 | 2026-09-22 | Brevo · G2 · what it solves for them · 5★ | Brevo Marketing Platform opens a direct communication channel with our customers, saving us manual work and speeding up the process. |
| 1039 | 2026-09-22 | Brevo · G2 · what they dislike · 5★ | I think it would be better if we could use Brevo Marketing Platform from a mobile app. |
| 1044 | 2026-09-22 | Brevo · G2 · what they like best · 5★ | Email and SMS are really easy to use and set up, and managing campaigns from one platform simplified multichannel marketing greatly. The automations work perfectly for us, consistent results with any automations we throw at it, even triggers with delays work well. |
| 1046 | 2026-09-22 | Brevo · G2 · what it solves for them · 5★ | It saved a bunch of onboarding time, and our automation workflows consistently reach people at the right time. |
| 1048 | 2026-09-22 | Brevo · G2 · what they dislike · 5★ | I don't have any dislikes |
| 1053 | 2026-09-19 | Brevo · G2 · what they like best · 5★ | I like that Brevo offers some very powerful AI agents in the platform. One of them understands customers and their behaviors and groups them accordingly, and the writing assistant and automation creation (just based on me writing a few sentences to describe it) are really helpful for managing leads/customers. Managing email and SMS from one platform was very simple, and overall it simplified the processes for each channel. |
| 1054 | 2026-09-19 | Brevo · G2 · what they dislike · 5★ | WhatsApp took a bit of time and understanding for the marketing purpose on WhatsApp. |
| 1055 | 2026-09-19 | Brevo · G2 · what it solves for them · 5★ | It simplified multichannel marketing greatly, especially for email and SMS. The AI agent that understands customers and their behaviours helps with targeting without much of my involvement, and it usually helps reach customers on time since there’s no delay possibility from my side as the AI agent handles it. |
| 1057 | 2026-09-17 | Brevo · G2 · what they dislike · 5★ | I haven’t used automation. I also haven’t used some features like customer journey mapping and ROI tracking. |
| 1058 | 2026-09-17 | Brevo · G2 · what it solves for them · 5★ | It simplified multichannel marketing greatly, and segmentation/personalization gave some improvement. |
| 1062 | 2026-09-15 | Brevo · G2 · what they like best · 5★ | I like that it’s simple to use and easy to navigate, with a straightforward layout that makes finding what I need quick and hassle-free. The AI also perfectly described what I was needing. |
| 1063 | 2026-09-15 | Brevo · G2 · what they dislike · 5★ | The multi-user account feature wasn’t there for me. Managing email, SMS, WhatsApp, and other campaigns from one platform did not simplify multichannel marketing at all, and I saw no improvement from the segmentation and personalization tools. |
| 1064 | 2026-09-15 | Brevo · G2 · what it solves for them · 5★ | It makes it quick and hassle-free to find what I need. The automation workflows usually reached people at the right time. |
| 1065 | 2026-09-15 | Brevo · G2 · what they like best · 4★ | HTML building is very crucial for the business, because our designers come up with fancy designs that can only be created with custom HTML. The preview functionality without login is also widely used for getting approvals and for reporting purposes. Marketing automation workflows reach people at the right time consistently. |
| 1066 | 2026-09-15 | Brevo · G2 · what they dislike · 4★ | not shown: too long to quote whole |
| 1067 | 2026-09-15 | Brevo · G2 · what it solves for them · 4★ | The preview functionality without login helps me get approvals and supports reporting. Workflows consistently reach people at the right time. Segmentation and personalization brought some improvement, but Brevo is great if people also use Brevo as their CRM and marketing automation engine. |
| 1072 | 2026-09-15 | Brevo · G2 · what they dislike · 5★ | Nothing. Price is great. I use it for what I need and have found no flaws. |
| 1078 | 2026-09-07 | Brevo · G2 · what they dislike · 5★ | So far, we aren't having any issues with the platform. We're going to be increasing our usage in the months ahead, and we'll update this review if anything comes up. |
| 1079 | 2026-09-07 | Brevo · G2 · what it solves for them · 5★ | The other platforms were more limited and cost way more. Brevo does everything that we need for connecting with our customers and communities. |
| 1083 | 2026-09-02 | Brevo · G2 · what they like best · 5★ | The interface is good. The design and analytics are clear. Users can understand data easily. The email sending has a free plan which makes it easier for new users to test before committing to paid plans. |
| 1084 | 2026-09-02 | Brevo · G2 · what they dislike · 5★ | The free plan can only send up to 500 emails. It should be up to 2000. |
| 1090 | 2026-09-02 | Brevo · G2 · what they dislike · 5★ | I can't think of anything that I dislike about Brevo. Their service does what the company promises it will do. |
| 1092 | 2026-09-01 | Brevo · G2 · what they like best · 5★ | The sales CRM where I can access any company data that my colleagues have previously interacted with. Overall the software is very useful to our day-to-day work if your company is into marketing and sales |
| 1093 | 2026-09-01 | Brevo · G2 · what they dislike · 5★ | There is a little lag on the server and during software usage. |
| 1094 | 2026-09-01 | Brevo · G2 · what it solves for them · 5★ | Marketing and sales-related tasks are easier because the available data is easy to access. |
| 1100 | 2026-08-23 | Brevo · G2 · what it solves for them · 5★ | The biggest thing, for me, as a solo developer, is cost. Because their generous free tier I am able to run my SaaS application and do all of the testing without worrying about running into unexpected cost overruns. When I hit a wall, in terms of usage, instead of charging me Brevo simply stops the services until the next cycle so I can continue with my development efforts. |
| 1111 | 2026-10-06 | Brevo · Trustpilot · 5★ | freaking amazing. freaking amazing. super easy to set-up and a free tier enough for small business stuff, like billings etc. ! |
| 1114 | 2026-09-28 | Brevo · Trustpilot · 1★ | BREVO IS THE SCAMMERS. They just hit my website's contact form - which is free with brevo until 100-300 emails, with a mini targeted DoS campaign!! It's 100% them - it ran this AM, and immediately I got an email from brevo that my form ran out of $ (free account) and refill it!! Who do YOU think did this on Monday AM?? SCAM SCAM SCAM!!! I'll pay people again to have a free solution. These are scammers, beware!! |
| 1116 | 2026-09-24 | Brevo · Trustpilot · 1★ | Got 0 value from this at all waste of…. Got 0 value from this at all waste of my money. |
| 1117 | 2026-09-23 | Brevo · Trustpilot · 1★ | not shown: too long to quote whole |
| 1118 | 2026-09-21 | Brevo · Trustpilot · 4★ | It is free to use when you have few…. It is free to use when you have few users which is very appreciated. As a startup I don't have the capital. However, naturally, as my own app grows I will have to upgrade and then Brevo is my first choice. Too bad the logo I picked doesn't show up next to my emails ... |
| 1123 | 2026-09-17 | Brevo · Trustpilot · 5★ | Great tool for B2B maintaining customer…. Great tool for B2B maintaining customer relationship. |
| 1126 | 2026-09-12 | Brevo · Trustpilot · 5★ | Feels so fresh. It has a lot of features, the service is really smooth and easy to use. The prices are okay, it is even a little bit cheaper, but it is pretty expensive from the start if you want some subscribers and not a watermark, it gets really expensive at the start. Finally, there's the unsubscribe page you can customize, this is on the other hand not modern at all and deserves improvements. |
| 1128 | 2026-09-09 | Brevo · Trustpilot · 5★ | Easier to Use and Better. Highly recommended!. Before using Brevo, I was using SendGrid and this is, by far, a better and easier service to use. Creating API keys and setting up domains and users ensure message delivery is considerably easier. Highly recommended. |
| 1133 | 2026-09-04 | Brevo · Trustpilot · 1★ | Absolutely useless!. Absolutely useless! It simply doesn't work, importing and managing your contacts and companies is an absolute joke, none of the automated features work! And that's before you've even got to the point where they basically tell you they don't understand GDPR and email marketing rules/laws in the UK. Rather worrying for a company thats sole purpose is email marketing software! Avoid at all costs, it's an absolute waste of time |
| 1136 | 2026-09-01 | Brevo · Trustpilot · 3★ | Good product / Needs Modernization. Good product. Lacks LLM like interface. User needs to do everything manually. Time consuming & error prone. Challenge to meet requirement of support/compliance is always an issue. Lack of a solution to clean contacts. |
| 1140 | 2026-08-28 | Brevo · Trustpilot · 1★ | brevo is old school prejudice/racist…. brevo is old school prejudice/racist not for black owned businesses, if you're not white they'll snob you. |
| 1144 | 2026-08-20 | Brevo · Trustpilot · 5★ | Perfect service and good price |
| 1148 | 2026-08-13 | Brevo · Trustpilot · 5★ | Brevo is the best value mailing list…. Brevo is the best value mailing list manager out there with some really good value free add ons. I recommend it to all my clients as I'm a website designer, I particularly like being able to log in through the main dashboard to any of them. |
| 1151 | 2026-08-06 | Brevo · Trustpilot · 1★ | not shown: too long to quote whole |
| 1153 | 2026-08-04 | Brevo · Trustpilot · 5★ | Brevo AI support is good.. Brevo AI support is very quick in response and knowledgeable. It has helped me resolve an issue beteween a cloud infraservice and my hosting server. It provided me with a few options, and one of them worked smoothly. |